Flash Sale Today!
TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
New NVR Firmware is on Download Center Now!
RLC-823A & RLC-523WA Tracking Beta 4.0 Firmware: Added Auto-tracking Horizontal Range & Schedule
The time range given for the return to monitor point is from 10 - 300 seconds. So far, no matter what number I plug in there it returns in 10s. Is there something you need to be doing besides clicking the OK button? Ideally I want it set at 90s, 10s is too short of time. I've even put the max 300, but it always returns in 10. When I click on the option, it shows the 90s or whatever I've put in, but it always returns in 10s. Is this something not working yet?
@colovin_541922116624611 If there is no activity for 10 seconds it will return to the default monitoring position.
Same issue on my end. Adjusting the return to monitor point interval has no influence on the actual return time.Thanks,
@user_629355785097308_629355785097308 As @joseph-chircop_497308027822318 mentioned, if the tracking object stops/disappears for a period of time(Default: 10s), the camera will return to the guard point. The return time can be set in the latest firmware. APP Setting Path: Alarm settings->Time to stop tracking You can know more at point 3, https://community.reolink.com/topic/4521/trackmix-new-firmware-update-auto-tracking-range-tracking-schedule.The Guard point interval means that the camera will return to the guard point if the camera deviates（if you manually pan/tilt the camera and the position is changed.）
@reolink-fiona I'm running MacOS app 8.2.2 TrackMix firmware PoE_22111400 which is the latest available for download. There is no Time to stop tracking setting in the Alarm settings.Also it would be nice if I got notifications when there were replies to posts. I have notifications setup, but like the Return to Monitor Point, doesn’t matter what you put, nothing changes. Same with notification of firmware updates. I subscripted to TrackMix, only way I found out about new update was a to go and check in the download section.
Hi there! Join the Commnunity to get all the latest news, tips and more!