Doorbell Videocall

[brian nielsen_442682315796643]

Hey out there.
About the doorbell. i wish it will make a video call on my phone when someone is using the doorbell.
Can you pls. make that happen. it is not good it is only send a push message.
My old video doorbell make a video call and it was great. but the rest of the doorbell was shit.
i have 11 cams from reolink and thats why i buy a doorbell from reolink. so it was the same system.
but it annoys me that it doesn't make a videocall on my phone when someone is using the doorbell.

[joseph_1979]

@brian-nielsen_442682315796643 We have requested the support team to inform dev team that a lot of customers are asking for the doorbell to do an outbound voip call to the smartphone with possible actions as is being done by other brands. Other than this we need the full profile T support with full duplex audio.

[brian nielsen_442682315796643]

@joseph_1979 thx for the reply and the good job your are doing in reolink.
i look forward to see voip on the doorbell. it will be really great

[brian nielsen_442682315796643]

@brian-nielsen_442682315796643
Hey again. Now it is 4 month ago i ask about video calls from the doorbell.
And i can see many others want the same. it is not a real video doorbell as it is.
When will you do something about it ?
The doorbell is useless right now.
I am very close to sent it back and claim refund for the "doorbell" and get a real video doorbell that works as it should.
It is bad to sell that doorbell and say it is a video doorbell. when it's not right

[joseph_1979]

@brian-nielsen_442682315796643 Please email support about your request. The more requests they have the higher the probability of being implemented.

[info_526910647251162]

@brian-nielsen_442682315796643 We have requested the support team to inform dev team that a lot of customers are asking for the doorbell to do an outbound voip call to the smartphone with possible actions as is being done by other brands. Other than this we need the full profile T support with full duplex audio.

I am already waiting for one year to have that functionality. I pre order the doorbel and Wa dissapointed that this functionality was not availibel as other doorbel had that options. I made an official request. Till now no reaction as of an possibel implementatie date. Disapointing.

[gpborges_691254708244639]

+1 to have the video call feature. The HikVision cameras has this in their app and it's great! You receive a video call, as you receive from WhatsApp / Facetime, etc. You can answer the video call, see and talk to the person at your door.

[Reolink Lorenz]

@gpborges_691254708244639 Thank you for the suggestion. We will add a distinguishable sound to visitor notifications when someone pushes the doorbell button and this new feature will be released within a month. Speaking of video call, our team is still seeking the best solution. Stay tuned for the updates.

[joseph_1979]

@gpborges_691254708244639 This should be the way forward to close the gap with competitors.

[Ben Kinslow_359302226415829]

+1 (+1000000 )
Any ideas if/when this is coming? Wife is annoyed with this doorbell so will need to replace it if this isn't soon.

[franck_236339691253959]

Does anyone has news on this subject ?
I have also bought reolink video doorbell nearly one year ago because I have many cameras from the brand, and still no news about this fonctionality which is basic.

[joseph_1979]

@franck_236339691253959 No update from Reolink. I am also waiting for at least a different tone when the button is pressed.

[user_711725607157890_711725607157890]

@joseph_1979 here is reolinks lame @$$ update. just proves they dont know what they are doing or saying.

[user_746623229407444_746623229407444]

Relink released this video doorbell too early with a very basic features (even worst for Poe to Nvr)

Same push notification for the rest of your cameras as when somebody presses the doorbell this is just terrible

no Alexa integration for Poe to Nvr

coming up 8 months since a firmware upgrade

very poor compared to the rest of their products

[user_711725607157890_711725607157890]

@user_746623229407444_746623229407444 yep and they could also go out of business because of lawsuits and possibly class action lawsuit and even massive fines by federal governments globally due to the false/misleading and deceptive advertising they have done when advertising the so called video doorbell

[franck_236339691253959]

I have updated to the last firmware and I have the video call when someone ring.
Very great new !

[renaud hx_437082136477858]

@franck_236339691253959 Bonjour, est-il possible de faire une video ? car j'ai aussi la dernière version et aucun appel video juste une notification avec une sonnerie.

Merci d'avance

[joseph_1979]

@renaud-hx_437082136477858 So far the calling feature is based on push notification. Still awaiting improvements or the Ctual implementation based on VOIP.

[user_824168391983338_824168391983338]

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