Reolink Year in Review 2023
How ColorX Technology Turn Night into Day
Reolink App v4.43 Released
My PC Client just updated to official V8.11.0 from V8.10. Updated via the clientI cant confirm if this will fix peoples issues with the last 2 versions as I wasnt experiencing those issuesmyself. So far this is working for me and will report back if I have any issues.Below is the update list provided:
@big_ted I did a quick check and observed the following.
I will report them to the senior support. The issue of the CLEAR stream related to the DUO 2 has to do with some old libraries being used in the development (old MS C++ distribution packages, DirectX, etc) and is not in my notebook. In 4 years time this is the first time I encountered the issue of no video. Will troubleshoot it later on.
@big_ted This update blacked out all 4 of my Argus Eco's and my Argus Eco PT. I had sound but video whatsoever. I finally went back to version 8.8.5 and restored everything.3 days of hunt and pecking, trial and error and some nice members of the Reolink community I was to get everything back. If you or anyone can send me a link to V8.10 I would gladly try it out. That's what I had before the crashed update.Thank you.
For me, this one went the wrong way. Does not work with my Nvidia Card! Going back to 8.10. At least I know the work-arounds.
@railfan-arizona_485965826351268 Ill send that feedback to support. Heres me hoping we were now on a stable release for all.are you on win 10 or win11?
@big_ted Thanks! I am on Win10 64-Bit.
3D Zoom is a great new addition!
The download screen is missing the video selection type for the RLC-820a camera. I have the latest firmware (v184.108.40.2066_22041501) and have rebooted the camera. I have also deleted the camera and added it back to the windows client.
@john_350143387672724 I have it on all the cameras. However, I don't have the RLC-820A. It might be solved by installing old directx libraries. Kindly report it to support.
Support have the above issues recorded and are working on them. If anyone has any other issues with this version please send a support ticketLets hope they can get all the issues solved
@big_ted Video is completely blank with V8.11.0. Looks like it's connecting, shows the alarm icons. Dell laptop, Intel i5-1235U. Codec problem?
@big_ted Is there a link to download the previous version?
When switching cameras back to E1 Pro or when starting up (camera is set to clear) I noticed the quality of picture is not correct, kinda weird anti-aliasing or pixelated, almost as if it where somewhere below clear (not balanced and not fluent just to be clear). If i switch to any mode and then back to clear, the quality of clear appears as it should and the anti-aliasing/pixelated view disappears. The previous version did not have this issue.
I just upgraded to v8.11.0 on my computer.My pictures are now blurry.I can't sharpen the pictures either by clicking clear.The pictures are sharp on my mobile phone.
Picture has never been clear on the desktop client until the last update, but it would shut down every time my computer went to sleep. I just use it to monitor, since my QNAP NAS is running QVR Pro and recording everything, but the new update as of this morning to v8.11.0 is blurry for me as well. Really frustrating to be honest.
@scottmby_340527461281969 Email Reolink support and they shall provide you with the DirectX repair tool to install older dll libraries.
Clear stream is not functioning in client for RLC-1212A at 4512x2512 resolution, neither in Live View nor Playback (clear stream works on mobile app and viewed directly from NVR). 3840x2160 resolution works on client. How do I revert to client v8.10.0?
@user_649233705312379_649233705312379 If it is in the download folder just double click and re-install.
@joseph_1979 It is not in my downoad folder as the updates install directly from the client app.
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