Posts made by reocam_448003255267488

If I buy a RLC-810A today, will it come with the newest hardware version (hardware version: IPC_56064M8MP)?

This sounds great and I'd love to download it ... but I'm guessing it's too much to ask that you post a link here so we can download it direct? There are a few of us that don't do Google Play. Or, absent a direct link, can you please update the link on your .apk download page? I mean you already have a page where we can download the .apk file directly so wouldn't it make sense to have the latest version there than 3 versions behind?

@joseph_1979 As I said, like a lot of people, I don't have an account with Google and I don't use or have access to the Play Store. As such we download apps direct from the manufacturer which you guys do as you do have the .apk file available on your website for people like us whihc is greatly appreciated. What I'm asking for is that you update the file that's on the website. I understand your the forum moderator so you don't have access to stuff like that but I'm guessing you do have a means of communicating with people higher up the chain so can you please pass along that their web download is behind a version? It would be greatly appreciated.

I never post to thank a company for a product that works as it should, but nowadays I think that deserves a post. I bought my REO complete NVR system back in 2021 and I have to say that I was not expecting much. It was way less expansive than others but I figured I'd give it a shot. Well I tried it and I was very pleasantly surprised. The system was easy to set up and did everything that I wanted. Video quality was better than I expected and recordings have been great and just what I hoped for. Alerts to my phone work great.
Now, 4 years later, and everything is still going great. All 8 cameras are still working and NVR has been recording for 4 years straight 24hrs a day with no problems! Looks like there are no more firmware updates but I guess that is to be expected after this amount of time. And I guess they are not needed anyway since everything is working perfectly. What's to fix?
So just wanted to say thank you for a great system at a good price that does what it says it is going to do and lasts.

I'd love to have this update. Can you please post a direct link for those of us that don't use Google Play please? It would be greatly appreciated. Or just update your website link to the newest version. It is still showing the old version. Thank you.

@reocam_448003255267488
FYI for those, like me, that like to download the apk directly from Reolink website, version 4.46.04 is available now.

Any chance that we can finally get a link to the apk file or update the link to the apk on the main website? Still waiting for the website apk file link to get updated. It would be greatly appreciated.
https://reolink.com/software-and-manual/

@joseph_1979 I appreciate that and I know there are thrird party websites that host unofficial releases but I only download apk files from the OEM. I prefer a link from you. You can just update the apk download page on your website here:
https://home-cdn.reolink.us/wp-content/assets/app/android/
That would be a great help. Thanks

Very much appreciated. Can't wait to try it. I hope it fixes the tablet size issue. The last update did not.
Can you please provide a direct link to the apk file or update the link on the website? Thank you.

I finally got a chance to download the 4.43.0.5 android app and it works great on my phone BUT I also have it on a tablet and it functions that same however the display has changed. It used to be full screen and now it has a border on the left side thus rendering the screen as small as my cell phone. I will try to attach a screenshot to show it.
This is not good because the entire reason that I use the tablet is so that the image is larger and I can see it without my glasses. Worked great until this last version update. Is there a way that I can get it back to full screen?

@joseph_1979 Thank you but, as I said, I don't use the play store. There are quite a few of us here that don't use the play store. We prefer to use apk directly from manufacturer. You have an apk available for download on your website, it's just old and out of date. You have always posted apk before. Has something changed? It would be greatly appreciated.

APK is not available on your website yet. Can you please post a link here or update the website apk for those of us that don't use google play? It would be greatly appreciated. Thank you.

@joseph_1979 Here is the link to download the APK file of Android app.
https://drive.google.com/file/d/1dMFXoNTRIXAX_ErhoxX_ZHg2U_gaX6E1/view?usp=sharing

Thank you. Lot's of us needs the link so very much appreciated.

Just in case anyone else has the same problem, I finally had the time to fix the broken mount on my camera. I bought a new mount as I stated above as they were back in stock. You do not have to cut the wire to do this repair. I took the camera apart and unplugged the wire from the inside. You can then slip the end out of the exisiting mount and slide the complete new mount on. It's not easy and you have to be meticulous, but is is possible to do without cutting the cable(s).

@reolink-fiona Thanks very much for your reply.
So, just so I'm clear, I can view the live feed from the camera on the client or app (and I suspect the browser interface also?) but the NVR will not be able to record it to the NVR. Have I got that right?
If I want to record the feed from the camera it can only be done with an SD card in the camera itself, correct?

I have an RLK16-810B8-A. I have a gate that I would like to put a camera to monitor. It's difficult to run an Ethernet cable to it and it has no power either. So I thought that maybe I could put a battery/solar camera out there like the Argus with a solar panel, but my questions is ... if I do that can I add that camera to my NVR? I would like the NVR to record that feed from that camera and have it show up in my list just like all my IP cameras? Is that possible or is the Argus just a stand alone camera? Or is my NVR unable to add a wi-fi camera?

New version (4.34.0.5) appears to fix this problem.
Thank you

I just updated the firmware on my NVR and the android app on my phone so I'm not sure which one broke this functionality but, when I enable/disable email alerts in the app it does not work. Here's what happens:
If I am logged into the NVR directly I can enable/disable email alerts and it works correctly. But if I use the android app I can turn off email alerts and it turns it off on the NVR as well. But if I turn it back on (enable) it shows enabled (on) on the android app but if I log in to the NVR it is still off (disabled).
I have tested and found that indeed it is off. It does not send alerts. But if I enable it directly from the NVR then it does work.

So apparently the android app is not working to turn email back on.

@curls I appreciate your reply but I don't think that it pertains to the issue. When I experience this issue I am only looking at one screen at a time. I am not looking at multiple screens such as in "immersive" mode. I believe channel selection only pertains to immersive mode. If I uncheck all cameras but one then you basically disable immersive mode.
I kind of expect it to be a bit choppy in immersive mode since you are looking at multiple streams at once, But when you are looking at only one screen it should be fluid. And it used to be fluid in the older version of the android app so they must have changed something that made it worse.

1. For me this app did not improve videos playing smooth on my phone.
2. But worse, it seems to have introduced a new problem. I use email alerts and it does not sync with the NVR any longer. It used to work fine. Now if I turn on/off email alerts in the app it does not turn it on or off on the NVR. I have to log into the NVR and disable/enable email aters that way for it to take effect.