Posts made by Bob_30281727886

Hey, the picture attachment can't be opened. Will you contact our support for a remedy? Thank you.

There is little possibility that the 3rd Party NVR in your link would work with RLC-411WS.

Hi, you may find this guide useful-https://reolink.com/faq/check-motion-triggered-events-constant-recording/

Hi guys,
We will finish the test of firmware for 5MP RLC-423 and upload it to our website very soon.
Sorry for the inconvenience.

Well, my opinion about this is to test for the answer. After all, estimate of battery life is too rough.

Hi ray0006,
No, there won't be more power taken. Nothing about power is changed.

This is what you are looking for: https://reolink.com/faq/download-video-via-reolink-client-from-sd-card-or-nvr-to-your-pc/

There is no that I'm aware of.

Sorry but we don't have this data for Argus as Argus is batteries-powered. Anyway, what do you need this for?

Hi guys,
If you find it difficult to access your Argus remotely recently, please report to us at support@reolink.com. It could be server unstability. We are working on this. Detailed information is appreciated.
Thank you all for your kind understanding!

Hi guys,
I know you may be concerned about the coming Argus2. Please subscribe to us to stay updated!

Hi Chris,
Sorry to tell you that it's not supported to upload the picture with the same file name. It's not customizable with the file name.

Again, thanks for FongJeng Kum to provide the correct answer.

Hi there,
My suggestions are-
resetting the cameras first (https://reolink.com/faq/reset-reolink-camera/);
going to download and install the latest version of Client at https://reolink.com/software-and-manual/
trying adding the cameras to the client software again;

You can also try pasting the IP address of the camera to a broswer and see if you can open and view it correctly.

Hey purzelbc,
Sorry to tell you that the camera (or other models) doesn't support auto-track, and it's not in the plan.
If there is such a plan, we will tell you in the community!~
Thanks for your kind understanding~

The camera status is not supposed to stay "connected". In order to save energy, it will be back to sleep if quit the live view, playback, or settings, in a few seconds. If you need to revisit it, simply tap to login again. Then the camera will wake up.
To constantly receive push, please make sure the Reolink App is running all the time at background. Do not let it be killed by task manager or something.

Would you please contact our support by submitting request ticket on the right-down corner of reolink.com and our support will help you resolve the issue ASAP. Thank you ~

Thanks for your suggestions. Your thoughts will be forwarded to our supervisors and engineers.

To view and set up the camera on the web based configuration interface, you may refer to https://reolink.com/faq/browsers-can-you-use-to-see-videos-captured-by-reolink-cameras/
We do not have the MPEG option, but offer RTSP or RTMP stream option. You can also use the FTP feature to upload pictures or recordings to your FTP site (Setup guide-https://reolink.com/faq/set-up-ftp-in-reolink-client/ ). When you pull a jpeg from the camera, there will be no image uploaded to the FTP.

Hi, we will make it possible for Argus to be added to the desktop software in the near future.