Posts made by Bob_30281727886

Hi, you can write to our support and tell them you need to upgrade your Argus for option of turning on/off status LED. They will process for you.

Thanks. We will take it into consideration.

Dear all,
The feature needs firmware upgrade. So far we haven't push upgrade to your cameras. If you can't wait, please write to our support and provide UID for them to push upgrade to your cameras. Thank you all.

Hey, you can provide your UID to our Support and they help you upgrade now.

Sorry for that. You may report this to our support and request a RMA. You can quote this post in the email. Thanks for your patience.

Hi, sorry for the trouble.
We will fix the problem with next update.

I feel sorry to tell you it will not work.

Hi, you may adjust the angle of the camera. Point it a little left-wards and the images can be better.

Hi, you can subscribe to us for changelogs of firmware upgrade. Then you can decide to upgrade or not yourself.

Hi, please try again resetting the camera per https://reolink.com/faq/how-to-reset-argus/ and see if it can reset successfully.
If it can, please provide your SSID and password of your network, and we will generate the corresponding QR code for you to let the camera scan.
Or you can contact our support team and there certainly can be some steps to check.
Sorry for the trouble caused.

When your phone has black screen, or Reolink App has been put in background, it will cease to stream.

I will forward this request to our R&D team. They will discuss those requests from users in routine meetings. Your request could probably be adopted and implemented in future products/software updates.

Simply tap on the Push icon again to disable the push, then you'll be able to delete it.

Hi Peter,
To set the cameras on Tour, please use Reolink Client software. Reolink App on phone is not typically for constant surveillance monitoring purpose.

Hi, you are unable to read the UIDs of the cameras thru the NVR (if the cameras are plugged into the back of the NVR). Sorry for the inconvenience.

Thanks for the updates. To even the burdens, all Argus cameras will not upgrade at the same time, but in batch.

Some of the changes should be mentioned with an upgrade Email notice (along with an App update).

I'll put a new request for you. But there are so many requests for Argus recently (sigh..) so we couldn't take them all. Also there is a major upgrade coming so we may check it out then.

Hi Erik, it shouldn't be that way. Would you care to contact our support for a little check?

What is your current version, sir?