Posts made by Chopstix

@joseph_1979 likely has to do with the same reason that the Ethernet ports on their devices are only 100-Base-T... they ascertain that they do not need the bandwidth.

@lafunamor If you have the NVR in your Reolink app, you should be able to click on the NVR and then find Event History.

@lafunamor I will add that VPN capability DOES add a bit over overhead as the connection is encrypted.

@user_947380090224807_947380090224807 the issue that you will run into is that IP addresses may change over a period time. As someone with over 25 years in IT, I can advise you that I do not recommend outgoing whitelists based on IP addresses unless they are from a readily available list that you can regularly reference for updates.

I do not have a comprehensive list. Perhaps sometone else will chime in. I will recommend however that you outbound whitelist your mobile device's MAC address thus eliminating the need to maintain the host/IP whitelist.

@joseph_1979 same here. No issues with Time Zone with the HHP. I do however, have issue with time format. I have it set to 12-hr time in the HHP yet often times it will display 24-time during playback.

@kiwi-racer_822219571581076 I use the Home Hub Pro and in the app I can click on Event History and then I can click on each one to view the captured video. I can only assume that the NVR would behave the same way.

@texxmex_122542815056030 I would check for an firmware update first. If your firmware is current, it could simply be bad hardware.

I was browsing Amazon and stumbled across this. Looks like a viable add-on for an Argus PT install to help reduce direct water/snow contact.

I can not post a direct link, but you can visit Amazon and search for B0F1TMHHXJ

@joseph_1979 I have water/dust spots on both of mine and my Duo 2 Floodlight causes lens flare. I have some work to do on them this Spring.

@user_920496827494533_920496827494533 just some background info... Cameras must be first setup as standalone before they can be added to HA. If the cameras are connected to the NVR's PoE ports, the NVR must have HyBridge mode enabled. After they are connected to HA, you then can add them to the NVR. If you add a camera to the NVR first, you can not add it independently to HA. The behavior of only seeing the NVR after you have removed all the individual cameras from HA is normal.

Remove the "lost" devices from the NVR configuration. Factory reset the camera(s) and setup as standalone. Add to HA. Add to NVR.

@lemue_73398283825307 if you are going to mount the Duo 2 in the same manner that you indicated above, I might suggest that you also look into a cover for the Duo 2. The body will have an exposed mounting screw hole on top that can be utilized to attached a visor of sorts. I only suggest this as it will help keep rain/snow/glare off the lenses for improved visibility.

@user_709297619894472_709297619894472 if it were me, I would factory reset the camera and set it up again. If that doesn't work, I would unplug the other AP and see if the behavior persists. What you need to determine is if the camera or the AP is triggering the action.

@hodi_693059887173885 My porch gets direct sun in the afternoon so even with HDR, faces are dark. We have enough lighting out front that the camera stays in color mode all night so I can't really offer comment on the loss of video quality in the evening.

@mitchloveless5_314377601749240 Many of us shar ethe same sentiment. For those if us that have been around since the days of 4:3 CRT televisions, the letterbox effect is nothing new. The ideal solution would be for the app to detect the the wider aspect ratio and adjust for the correct resolution for monitoring. We continue to hope.

@lemue_73398283825307 IP64 rating I would not invert the camera unless you can put a small canopy over it to reduce direct rain/snow. Just my opinion.

@x-frank-x_676899762655279 it is likely M6 x 1 metric.

@holicova-dominika_547052235415690 have you tried rolling back to the previous version of the app just too see if it's an app issue?

@leif_417086768976079 is it shielded from direct weather? (ie. how much rain/snow/temp does it experience). I had a different model with similar issues and discovered that it had taken in some moisture due to it's exposure. After a factory reset AND allowing the camera to dry out, the problems went away. I now better protect that camera from the elements and have had no further issues.

If none of the above helps you, I might suggest t that you open a trouble ticket. Include all troubleshooting steps that you have taken, environmental factors and maybe even an installation location photo.

@walders thank you for the update edit. Sounds like everything has worked out the way you need to it. Cheers.

@elllgroup_211341858595015 Settings (cog icon) --> Device --> Info