Posts made by Crimp On_62210811129

I agree entirely that there are obvious steps that could be taken to improve motion detection, such as:
* reporting the "number" that tripped motion detection. If I set motion detection at 41, it would
be helpful to know if something tripped it at 80 vs. 42.
* defining "how long" motion must continue to be reported. I would be happy to miss a bird flying
by for under 1 second.

According to the web page, rhe RLC-410-5MP is "IP66 certified"
https://reolink.com/us/product/rlc-410/
Wikipedia describes this as resistant to "strong water jets"
https://en.wikipedia.org/wiki/IP_Code

The ethernet cable is waterproof if enclosed in the special fitting that came in the box.
The power and "reset" cables are probably not waterproof. When I mounted my RLC-410-5MP cameras, I made sure to push all three cables though the wall the camera is mounted on and caulked the hole to keep water out.
Where are the cables located on these cameras?

I found this on Amazon:
https://www.amazon.com/Philmore-Extension-Female-Connectors-48-1034/dp/B00M85BINI/ref=sr_1_5?dchild=1&keywords=2.5mm+power+cable&qid=1611688769&sr=8-5

I have a vague sense that you are not in the US.

What kind of connector is on the end of the power cable?
(the picture on the Reolink web site is not sharp enough for me to identify it.)

If it is a micro USB, there are all sorts of longer cables on Amazon.
https://www.amazon.com/gp/product/B07GV8Z146/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Oherwise, what are the specs on the power supply that plugs into the wall?

Yes, the Windows Client is entirely on the local LAN wit the NVR.
My suspicion is that the smartphone apps are entirely through the internet connection, but with much lower bandwidth than the Windows Client.

This is correct. It was really common back in the "DOS Days" to limit the number of files in a directory and this is one of the common strategies (year, month, day). I do not know of a method that will get the Reolink FTP client to not do this. I agree that would be a useful setup option in the camera/NVR program.

My FTP serer is hosted on Windows, so I have written a batch script that runs every day to "clean up" my FTP files.
i.e. I purge the images after a certain number of days, then purge the video files after a different number of day, and delete any empty subdirectories. My script is attached below. It should be possible to change the script to copy the files to a different directory first, purge them from the original directory, and then delete the original directory.

ECHO Remove JPG files older than 3 days
Forfiles /p D:\Reolink\FrontDoorCam /s /m *.jpg /d -3 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\HondaCam /s /m *.jpg /d -3 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\PickupCam /s /m *.jpg /d -3 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\ShedCam /s /m *.jpg /d -3 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\SideCam /s /m *.jpg /d -3 /c "cmd /c del @file /f /q"
ECHO Remove MPG files older than 15 days
Forfiles /p D:\Reolink\FrontDoorCam /s /d -15 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\HondaCam /s /d -15 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\PickupCam /s /d -15 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\ShedCam /s /d -8 /c "cmd /c del @file /f /q"
Forfiles /p D:\Reolink\SideCam /s /d -15 /c "cmd /c del @file /f /q"
ECHO Remove Empty Directories
Robocopy D:\Reolink D:\Reolink /S /MOVE

Reolink tech support is "email only", so I have a pattern of sending a detailed message, then expecting a response the next day.

Not having an NVR, my only experience is with the Reolink Windows Client and my individual cameras. I believe there was a discussion on this forum recently about there being a bug in the FTP configuration where changing it with the new client and the web interface did what you describe but the older Windows Client 7.2.2.33 worked correctly.
If there really is a bug in the Reolink NVR software, that is something Reolink support should know about.

I use VLC to view motion files Downloaded or FTP'd from my cameras. No conversion step required. 5KPlayer also displays them (I just find that program less 'friendly'.)

My RLC-520 picks up people talking 40ft away. (indistinct, but clearly there).
I would take this up with Reolink support (support@reolink.com).
Since the problem manifests both on individual cameras and on the NVR, "something is amiss."

In the lower right is a "Screen Split" control. It does not have a setting for two cameras, but it has 4, 6, 8, 9, 10, etc. (would need a really BIG monitor to make any sense of 36 cameras at the same time!)

Well, Ubiquiti is correct that the DEVICE decides which WiFi access point to use. WiFi capabilities of devices vary a lot. Some things, like smartphones, tablets, laptops, are designed to "roam" and their WiFi software constantly looks for access points with stronger signals. Others, which tend to remain in one place, sometimes "stick" with the first access point they find.

Have you tried doing a "reset" on the E1 camera and setting it up when 4ft from the desired access point? Often, powering off and back on does not "reset". That requires sticking something into that tiny "reset" hole on the camera.

In the new Windows Client (now 8.1.28) , the mouse "scroll wheel" expands or contracts the Playback timeline.

Thanks for pointing out that v8.1.28 is now available. I really wish that:
* The "Automatic Client Update" setting worked. (It did once and was great.)
* If automatic isn't going to work, then the About Reolink->Upgrade should work
(which failed to find v8.1.28)
* Reolink would publish a "Change Log" when a new version comes out.
(I realize supporting a dozen languages is time-consuming. How about picking
at least one language that Google Translate can handle.)

My RLC and Argus cameras continue to work well with the new client.

I believe it will work when connected with ethernet cable, but will not get power over ethernet (not PoE).
All of the other RLC cameras I have seen have three connectors bundled into that cord that comes from the camera: (1) a "reset" button, a Power connector, and an ethernet jack. Only cameras clearly labelled "PoE" will get power from the ethernet connection.

Oh, geez. WAY outside my skillset. Sorry.

Have been pondering "what is possible" in regard to the video resolution displayed by the Reolink Client. My computer screen has a resolution of 1920x1080 pixels. In full screen mode, that amounts to about 960x540 pixels for each of four cameras. My 4MP cameras have a resolution of 2560x1440 and the 5MP cameras are 2560x1920. What "magic" can Reolink use to display a 2560x1920 picture inside a window that is 960x540?

When the Reolink Client is not in full-screen mode, of course, there are even fewer pixels to work with.

My cameras FTP the "Clear" stream (2560x1920) and I often use the VLC player to look at them. And,they look plenty sharp. VLC has options to display in different aspect ratios, so converting a picture to fit a specific size screen seems like "something programmers can do."
I have not found a way to "shrink" the playback screen on VLC, but it is easy to do with 5KPlayer. When the screen gets drastically smaller, the picture begins to look a lot like "Fluent" resolution (640x480). i.e. "jagged lines".

Reading the entire post (above), I realize now that there may be a difference between "Preview" mode on the NVR and what the Windows Client is doing. Maybe this is something to ask Reolink support about? i.e. email to support@reolink.com

My Reolink cameras are not connected to an NVR. (I use the Windows Client directly.)
One of the things that I was not expecting when I first got Reolink cameras was the support for different simultaneous video resolutions. (Clear, Standard, Fluent). I had thought, "it's a 4mp (or 5mp) camera. That's what I should be seeing."

Just checked the new Windows Client software. In "one camera" mode, it allows all resolutions (right click). In 4-camera mode, only the standard and fluent resolutions are available. The default appears to be "Fluent", which I find dreadful.

(probably should not have responded since I do not have an NVR, but I just hate it when I ask a question and no one seems to notice.)

I want to make clear that not updating camera firmware to replace Flash is really disappointing. (My own personal guess is that Reolink buys the cameras from someone and that party has refused to make new firmware for that platform.) I do not understand the last sentence.

"Because I would have to throw away my camera, it doesn't allow recording either with the windows application or with the app."

I have an RLC-410WS camera, with IPC_3816M hardware. Motion recordings on the camera play back on the Windows Client and the Android "app", as do live video. It FTP's and Downloads motion recordings. What does NOT work is using a web browser to connect to the camera. (I deliberately removed Flash from my computer months ago, so even though browsers will not abandon Flash until Jan 1, I have already done so myself.)

Can you explain how videos are being stored now?
My RLC cameras have SD-Cards and FTP motion recordings to an FTP server (on my desktop computer).
I use a scheduled batch file to erase old files to keep the folders from consuming the entire hard drive.
A batch file could be used in a similar fashion to copy videos from many folders into one particular folder and then erase the original files.

What I find interesting about ONVIF Device Manager is that it detected both the main and the sub profiles automatically. (see screen shot attached). Preview Main is "00" and Sub is "01". It scanned my LAN and found all of my RLC cameras. This also validated the fact that the battery cameras do not "rstp", because it did not find them.

When I first learned about Reolink cameras, it was pretty clear that there is a distinct tradeoff: lower cost and only email support vs. higher cost and maybe "someone to call" (who may or may not have a Help Desk script that is useful). It takes 24 hours (They do not work 24/7 in Hong Kong), but I have usually received solid information.
onvif.jpg

You may have found a bug in the 820a. _main certainly works with VLC & 5KPlayer on my RLC-410WS, RLC-410-5MP, and RLC-420-5MP cameras.
I found that ONVIF Device Manager v2.2.250 (free) revealed a lot about my RLC cameras.
rtsp is a pretty technical area. It might be that an email to support@reolink.com will find "someone who knows."