Best posts made by Cynthia_124785627824270

Yes, you are right. The cameras will record to both NVR and SD card at the same time. Motion videos only stored on SD card and 24/7 on NVR. And that will not slow down processor because the storage process is mutually independent.

Hi, thank you for your suggestion! We will forward your suggestion to our product team.

Hi all, we have received your suggestion. Linux Client development is on our to-do list but because we are doing other urgent subjects, we can't develop one in a short time. We will notify all if there is any news. Thank you for your waiting!

Sorry that there is no voice prompt for the RLC-410W, so you can not hear it talks to you. The camera loses connection with the original wifi after you reset the camera. You need to use a cable to connect the camera to the router to set it up again. You can refer to https://support.reolink.com/hc/en-us/articles/900004582323-How-to-Initially-Set-up-WiFi-Cameras-via-Reolink-Client-New-Client-

Thank you for sharing your experience with us, your request has been collected. Engineering is reviewing the feasibility of implementing this idea. We’ll schedule to implement the request if it’s accepted. Otherwise, it goes to the suggestion pool and may be reactivated if others make similar requests again. Thank you sincerely for sharing your thoughts. We will take your request seriously and work hard to make our products better~

Hi Ryan, sorry for the late reply. When you enable the "Reduce false alarm" button, PIR will detect motion in the same direction twice in 4 seconds, which can reduce the frequent alarms by waving objects within the monitoring zone.

We have received your suggestion and have forwarded it to our R&D team.

Thank you for your patience.

Could you please contact our support team at support@reolink.com? Hope that they will provide you with a better solution.

Please click and drag the cameras to the channel in this way.
QQ图片20210402183637.png

Could you please submit this problem to https://reolink.zendesk.com/hc/en-us/requests/new? And our support team will help further.

Dear Allan,

There are two reasons that may cause the external HDD not recognized by the NVR. One is the external HDD may not be compatible with the NVR. Please provide more details about the HDD (Spec and model). The other may be related to the eSATA port on the NVR. You could take out the internal HDD and connect it to the eSATA port for a test.