INSTEAD OF LETTING US KNOW ABOUT NEW PRODUCTS ....IT MEANS NOTHING IF THE SOFTWARE TO RUN IT IS BAD

IT HAS BEEN 3 DAYS FOR ME
NO NEWS OF A TAKE DOWN OF THE NEW FAULTY UPDATE

NO NEWS FROM A REOLINK DEVELOPER OR SOMEONE FROM REOLINK (RESPECTFULLY I DONT NEED TO HERE FROM A MOD TELLING ME WHAT IS OBVIOUS TO ME AND WHAT I ALREADY KNOW )

AT LEAST SAY YOU ARE WORKING ON THE PROBLEM IN A POST

NOT EVEN AN OFFICIAL POST FROM REOLINK FIONA WHO EVER THAT REALLY IS .... ABOUT USING THE OLD VERSION WEBSITE NAVIGATION IS SO BAD HERE YOU HAVE TO LINK FIND LINK FIND ETC

PLEASE PLEASE PLEASE SAY SOMETHING REOLINK!!!!!!!!!!!!!!!

INSTEAD OF LETTING US KNOW ABOUT NEW PRODUCTS ....IT MEANS NOTHING IF THE SOFTWARE TO RUN IT IS BAD

IT HAS BEEN 3 DAYS FOR ME
NO NEWS OF A TAKE DOWN OF THE NEW FAULTY UPDATE

NO NEWS FROM A REOLINK DEVELOPER OR SOMEONE FROM REOLINK (RESPECTFULLY I DONT NEED TO HERE FROM A MOD TELLING ME WHAT IS OBVIOUS TO ME AND WHAT I ALREADY KNOW )

AT LEAST SAY YOU ARE WORKING ON THE PROBLEM IN A POST

NOT EVEN AN OFFICIAL POST FROM REOLINK FIONA WHO EVER THAT REALLY IS .... ABOUT USING THE OLD VERSION WEBSITE NAVIGATION IS SO BAD HERE YOU HAVE TO LINK FIND LINK FIND ETC

PLEASE PLEASE PLEASE SAY SOMETHING REOLINK!!!!!!!!!!!!!!!

INSTEAD OF LETTING US KNOW ABOUT NEW PRODUCTS ....IT MEANS NOTHING IF THE SOFTWARE TO RUN IT IS BAD

IT HAS BEEN 3 DAYS FOR ME
NO NEWS OF A TAKE DOWN OF THE NEW FAULTY UPDATE

NO NEWS FROM A REOLINK DEVELOPER OR SOMEONE FROM REOLINK (RESPECTFULLY I DONT NEED TO HERE FROM A MOD TELLING ME WHAT IS OBVIOUS TO ME AND WHAT I ALREADY KNOW )

AT LEAST SAY YOU ARE WORKING ON THE PROBLEM IN A POST

NOT EVEN AN OFFICIAL POST FROM REOLINK FIONA WHO EVER THAT REALLY IS .... ABOUT USING THE OLD VERSION WEBSITE NAVIGATION IS SO BAD HERE YOU HAVE TO LINK FIND LINK FIND ETC

PLEASE PLEASE PLEASE SAY SOMETHING REOLINK!!!!!!!!!!!!!!!

IT HAS BEEN 3 DAYS FOR ME
NO NEWS OF A TAKE DOWN OF THE NEW FAULTY UPDATE

NO NEWS FROM A REOLINK DEVELOPER OR SOMEONE FROM REOLINK (RESPECTFULLY I DONT NEED TO HERE FROM A MOD TELLING ME WHAT IS OBVIOUS TO ME AND WHAT I ALREADY KNOW )

AT LEAST SAY YOU ARE WORKING ON THE PROBLEM IN A POST

@rick_499100824453285 you need to use an earlier version i think the mod has a link....:) Reolink are away for 1 year so expect an answer soon....sorry but im so pissed right now about it ...and what its has cost me

@trelower2_471448109822110 I didn't do anything as I am a customer like you. I am trying to help you recover the communication with your cameras.

Its not you we are angry at .....and we are gratefull....but....we are not hopeing for a response from reolink.....we demand one...they make this product....they wrote the software....they should be here taking these complaints...not you...whats the point fo a forum where reolink doesnt address problems quickly but only hours ago they are quick to announce new products/ideas for sale but dont read it seems

@joseph_1979 yep that 8.8.5 is the one that turn my lovely 4k cameras into a 320x240 pixelated pile of garbage lol.....i think i am running 8.7.2 now after searching abit and it runs fine for me....but i hope your not missing my point in general.....this isnt a minor software update problem...some people rely on cctv security an consider it very important and to lose visual clarity when doing an update is ....i think a serious issue ...thanks for the info but given the software problems with this update there should of been a post in the anouncements section to explain this and...that would have had mine and others respect more....this isnt an attack on yourself....but it is VERY frustrating...that a moderator has had to deal with it...again thanks

@joseph_1979 Thankyou i will try and find the right rollback version

@joseph_1979 i agree and i am so angry at the moment...these are easy problems to fix and this update should not of been released till it was tested across plenty of sample machines......your lucky lol....my problem is my images are now low res and terribly pixelated...on 4k cameras at that lmao ...its a joke and i have posted 10 times across various topics ...and DM directly but not even an explaination

@reolink-fiona WILL YOU PLEASE READ AND RESPOND TO THE CLIENT AND APP PROBLEM

CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO


NOTHING IS BEING DONE OR SAID :(((((

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

PLEASE PUT THE OLD VERSION BACK I CANT USE THIS RUBBISH LIKE THIS

I AM UPSET AND ANGRY

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

PLEASE POST SOMETHING ADMIN OR PUT THE OLD VERSION BACK

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

THIS IS THE ANNOUNCEMENTS AND UPDATES SECTION
CAN REOLINK PLEASE EXPLAIN WHAT IS WRONG WITH THE LATES CLIENT UPDATE AND SORT IT OR GO BACK TO THE EARLIER VERSION
YOU NEED TO POST SOMETHING GUYS??????????!!!!!!!!!!!!!!!!
HELLO HELLO

How many days does it take reolink to realise this update has problems and needs to take it down and put the earlier one back up???????????

SOME INFO OF AN ADMIN WOULD BE NICE??????

@trelower2_471448109822110

I do not know as i can only find a really old one but its not secure and doesnt work properly. My security is a risk and no reply...and it is definately this software update :(... sorry i cant help

HI I JUST DID A CLIENT UPDATE AND THIS IS HOW MY CAMERA LOOKED BEFORE AND AFTER UPDATE.....


BEFORE............




AFTER.............




ANYONE WANT TO EXPLAIN??? THANKS

THATS A 4K CAMERA BTW LOL. MY OTHER CAMERA IS NOW PIXELATED WITH THIS 8.5 UPDATE....I CANT EVEN GO BACK TO 8.4 BECAUSE ITS GONE :(...I HAD TO USE 7.2 WHICH IS ALOT OLDER BUT LES SECURE....MY PICTURES ARE WERE OKAY WITH 8.4


HELP PLEASE