Posts made by Snaffs_236818799935657

I'd not viewed my Reolink NVR on my mobiles for some time, but found something odd yesterday.
I have for the past few years been using a now old Pixel 3XL and on that phone, I can get the live fluent feed from my Reolink NVR fine.
However I have two much never phones. A Pixel 6a and a Pixel 6 Pro (Both updated to the latest Android 14) and on both of these if I select Fluent, I just get the reolink logo cycling and the life feed won't start.
All the phones have the same settings for the Reolink app.
Could this be some software bug in the Reolink client that does not like Android 14?
Perhaps others have the same experience?
Is anyone aware of this?

Hi Cynthia.
Thank you for the recommendation to check what version of the windows client I was using.
After checking I found I was using v8.1.18
Following your advice I searched and upgraded to v8.2.0
This has 99% corrected the problem.
The reason I say 99% and not 100% is that, after downloading 6 different 30 minute video clips, they ranged from exactly 30 mins (like the old client does) to 30 seconds short of the full 30 mins.
30 seconds is not much of course, but could be important if something happens during the missing time.
So, the new client is "almost" perfect, but still can miss a small amount off the end of some downloaded clips.
Hopefully this can be made "perfect" in a future release.
Thank you.

Just found this out by accident, as there was some footage right at the end of a 30 min section or recorded footage:

I have my NVR set to save video footage in 30 min chunks as it's easier to handle than 1 hour sections.
What I have just found out is that, when I select one of these 30 min chunks via the new Windows Reolink Client, it only actually downloads a clip about 24 to 25 mins long. It's missing about 5 mins off the end.
I tried this a number of times with different clips and it always does this.
I then loaded up the old Windows Reolink Client, and selected the exact same recorded section, and this old client did correctly download the full 30 mins of video.
This appears to be a bug in the new Windows Client.
Hope this can be fixed.
Thank you.

See the attached image: (look at the far right which shows the time-length)
The top two files are supposed to me 30 minute sections, and as you can see they are exactly 30 mins each, and are downloaded from the OLD Reolink Client.
The other four files below them are also supposed to be 30 min sections, but as you can see the length of them is random approx 20 to 25 mins only each one.


filesize.png

Just found this out by accident, as there was some footage right at the end of a 30 min section or recorded footage:

I have my NVR set to save video footage in 30 min chunks as it's easier to handle than 1 hour sections.
What I have just found out is that, when I select one of these 30 min chunks via the new Windows Reolink Client, it only actually downloads a clip about 24 to 25 mins long. It's missing about 5 mins off the end.
I tried this a number of times with different clips and it always does this.
I then loaded up the old Windows Reolink Client, and selected the exact same recorded section, and this old client did correctly download the full 30 mins of video.
This appears to be a bug in the new Windows Client.
Hope this can be fixed.
Thank you.

See the attached image: (look at the far right which shows the time-length)
The top two files are supposed to me 30 minute sections, and as you can see they are exactly 30 mins each, and are downloaded from the OLD Reolink Client.
The other four files below them are also supposed to be 30 min sections, but as you can see the length of them is random approx 20 to 25 mins only each one

filesize.png

Thank you.
At the moment, if the old client stopped working (thankfully it still does) there would be no way to change the NVR output to 1080p which the monitor could use, so you would be unable to use the NVR.

I hope your R&D team will be able to add these settings into the new client.
Thank you.

Before I start. I had a problem with the screen physically connected to my NVR. it was blank.
After much puzzling why, I managed to fix it. The problem was the video resolution output from the NVR had changed.
And I was able to use the old Reolink Windows Client to change the NVR Video Output back to 1080p
The second icon from the top left here called "Output"


So that's great.
However, I have been looking and looking through the new Reolink Windows Client, and I can't find any of these settings.
Is this because I'm not looking in the right place, or does the new client not have most of these setting yet?

Just updated to the very latest version of the new Windows Client.
All working OK for me, but I'm sad to see the simple request of remembering the window size it was set to, when you last shut it down is still not working.
So every single time I run the Reolink Software I have to stretch it out on my screen, as it does not remember.
And I do not wish to maximise it, as it looks weird on an unltrawide monitor.

Almost all other software remembers it's window size, please can this be added in a future update?
Thank you.

Thank you, that would be great.
I think all video apps, and most podcast apps allow you to cast to a screen which has cast ability.
It would be lovely if you can open up the reolink app. Go to the live camera view you wish, and select CAST so it appears on one of your screens, just like you do from many many other mobile apps.
Look forward to it

Can you please add a CAST button to the reolink app?
I and I'm sure millions of others would love this ability.

I'm sure it would easy to do, as many apps, podcast apps and video apps almost all have the CAST button.

Right now, it it possible to work around it, in a messy way.
You can go into your phone settings, and select CAST which casts everything that's on your phone screen to the screen you are casting too. But it's a bit messy as it means you can't do anything else with your phone.

Just please add a CAST button to the Reolink mobile app please.
Thank you

So will this feature come to the Eight 4K D800 Camera's I recently bought?
Connected to a NVR.

I really don't know why it's not the NVR doing this work and not the camera.
After all, it's just copying a frame every x seconds to a different file on your NVR's hard drive.
Nothing for the camera to need to do at all.

I do have an idea which I might suggest COULD work.
I am guessing it would not be deemed safge/legal?
Or perhaps it might be I don't know, but I'd love to see tests.

What is my idea you ask?

Have like a ring or semi cage or something around the camera or build into the body of the camera housing which is bare metal.
A stainless steel band around the base perhaps? And run a low voltage thru this.
Not enough to harm anyone, perhaps like a tiny bit of static you get from a balloon or a door handle type of thing.
But enough so that any spider etc would touch it, and be instantly deterred?

Thank you for the tip "fishki" that's good to know.
Unfortunately as I have an 'ultra-wide' monitor, when I expand it to full screen, the images are a bit too wide and look weird, so I then have to shrink it down a bit.
All we really need it for the app to remember it's settings when you close it.
I found out, as well as not remembering the window size, it also does not remember the image quality either.
So every single time it's run I need to manually change it size and change the image quality back to "standard"
I hope they will change the app to remember these settings in a future update

May I put in a request, which I would imagine every single user wants.
The Reolink Clients remembers the size of the window.

Every time I run it, it's small on my monitor screen.
I drag it to the size I want and use it.

The next day I run it again, and it;s back to being small again.

Thanks for the link.
I downloaded the version from your link and it made no difference.

I think I may have found the issue though. It does not like spaces in Filenames.

"E:\Reolink\NVR Downloads" Does not work and it puts up the error box saying No Write Permission.
"E:\Reolink\NVR-Downloads" Does work.

So that does seem like it's the problem. Perhaps this can be fixed at some point?

Just tried to download a 30 min section using the new app and got this error.
Is this normal, and it's just because it's a beta?
The folder does exist at the location shown.

I must issue a correction.
I've just downloaded the latest version, and when I put my mouse pointer a few millimetres away from the right hand side of the floating timeline window, and hold the left mouse button, I can now stretch this window out length wise.

Which is great.

I will admit, I'd also like to be able to stretch the height, but this is good

Thanks.

Yes, I finally found it.
The button on the Timeline Playback window that pops up.

I do still have one request about this pop-up timeline window:



I do VERY much wish, you could stretch the size of this to make it bigger.
Perhaps, a control at the lower right-hand corner to stretch the size of this timeline control panel-window.

Thank you

Thank you.
However that only works for the "Live View" window.
I was asking about the "Playback" window, which does nothing when you right click, and is not playing back in CLEAR.
Is there anyway in this version to select CLEAR when you are playing back recorded footage?
thank you.

Just installed the latest upgrade to the BETA app today.
Will admit I've not used this app in some time, so I can't be sure what it was like before this upgrade.

However, unless I'm simply missing it. I can't see anyway to view playback in clear quality.
I select the Playback option and drag the camera/channel I want and can watch the recorded footage, but it's all in low quality and I can't see any quality setting.

Has this been removed, or not added yet, or I am simply missing it and it's in a menu somewhere?
Thanks.