Posts made by user_630727559069699_630727559069699

@mamymam2013_465350299701478 You have valid points, I'm also quite disappointed with the software updates and firmwares.

However, for the first time since long, this windows app update works very well. The video's are now correctly decoded with the GPU in my case, but I guess you just need to get lucky if you're running reolink software.

I've just tried it but went back to 8.12.1 because the clear resolution on > 8.13 is lower than the native resolution and shows jagged edges.

@reolink-fiona I see that a several people have issues with this version of the application. Sad to hear that.

Just to give some good feedback as well, this version is working great on my PC. Windows11, AMD 5800X3D, Nvidia 3080.

@user_691429305987252_691429305987252
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******* UPDATE MAY 09 ------ Possible Solution **************************
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The solution is not logical, but it helped me regain access to the camera through a browser.

-> Inside the doorbell's setting using the reolink client, select NETWORK -> ADVANCED - SERVER SETTINGS
-> ENABLE RTMP (although it's *not* logical at all) - SAVE

It solved my problem of not being able to connect to the doorbell using a browser.

IT'S VERY DISAPPOINTING THAT CUSTOMERS NEED TO TRY THESE THINGS TO GET THINGS WORKING
I love Reolink and have about 10 devices, but this kind of support and firmware updates is just not ok.

@swrobel

Regarding the WEB interface not working :

*********************************************************************************
*********************************************************************************
******* UPDATE MAY 09 ------ Possible Solution **************************
*********************************************************************************
*********************************************************************************
The solution is not logical, but it helped me regain access to the camera through a browser.

-> Inside the doorbell's setting using the reolink client, select NETWORK -> ADVANCED - SERVER SETTINGS
-> ENABLE RTMP (although it's *not* logical at all) - SAVE

It solved my problem of not being able to connect to the doorbell using a browser.

IT'S VERY DISAPPOINTING THAT CUSTOMERS NEED TO TRY THESE THINGS TO GET THINGS WORKING
I love Reolink and have about 10 devices, but this kind of support and firmware updates is just not ok.

@john_350143387672724 indeed.

@huug_664342649380959 I think the only option would be to contact support in order to get an image to downgrade

>> Added Status LED setting under Light: you can turn off the doorbell’s status light at night

Thank you. An option to put on the light at night but no auto during daytime would be nice always. My neighbours don't like the light goin on when they leave their house


!! WARNING !!
I didn't clear settings when upgrading, and after a reboot the standard HTTPS interface is not working anymore.
Luckily, Port 9000 (reolink client) still works.
Playing aroung with HTTP and HTTPS settings, factory default using client or reset button doesn't help at all.
HTTP port 80 not working either if enabled.
What I can see is the the doorbell is actively sending a TCP RST when trying to open the HTTP(S) session.

For me it's not a blocking problem since the client will work, but I think a lot of users will if this turns out to be a general problem.....

@bbugaski_390328908112013 Oh darn.

Just when I was happy that it now remembers the resolution setting in the grid view....

Full screen icon is missing, 4K video on a downscaled window just looks terrible.

Application crashed when changing replay videos quickly. But just once.

I just wish one day there will finally be a switch to enable standard video quality in split screen for all streams. I don't care about bandwidth or cpu resources.