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  • New software was released Jan 13 for the RLC-510WS (Beta). Release notes states "Optimized FTP function." Alas, this is not entirely correct. Ever since the firmware was loaded on my RLC-510WS, it no longer uploads motion files using FTP to my FileZilla FTP server. It appears that Reolink changed
    | Crimp On_62210811129
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  • hi there! is it possible to add a product from another brand to the reolink app? can i use reolink app to use a camera doorbell from another brand? or do you sell door bells? thank a lot regards
    | damsession_490775257510042
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  • Hi Everyone, I purchased a security system from Amazon RLK8-810B2D2-A. The NVR is a RLN8-410 and the hardware version is HBMB18. The firmware version was old so I navigated to the Reolink website and grabbed the firmware V3.0.0.118 as this said it was specific to my NVR. I followed the steps and t
    | keith nicol_413855841714324
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  • Can you enable location awareness for the mobile app please. And have the capability to say for each camera if it continues to record or not if you’re home. Perhaps the location should relate to the notifications schedule, so it records but doesn’t notify when it sees a person at your house when you
    | stevenjturnbull_282480023933176
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  • Hi, Have a system with single camera RLC-511WA (and previously another WIFI camera) recording FTP 24/7 and permanently connected over WIFI including to an android tablet with client app - using as a monitor. This has been working fine for about a year, no issues, including recordings. All are run
    | Tazzy_423116622815407
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    Wife purchased a Reolink E1 Pro camera. First thing in the User Manual says to insert the CD that came with product. In fact, NO CD came with the product. The box is too small for a CD. Can I download the needed software online?
    | wpeters7321_490657037664448
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  • The apk file available for download on the website is an older version that is available on Google Play store. Can you please update it to the latest version? I appreciate very much that you have the apk available for download for those of us that do not use Google Play. It was a major reason that
    | reocam_448003255267488
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  • Dear Reolink Team, the software do not reconnect to an webcam when the cam is restartet manually or by camera setting "maintainance auto restart" We use (the windows and android app) 24/7 on a wall, therfore it would be great if there is a button to "activate reconnect every minute, if the camera si
    | MoLa_319640937619595
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  • Just turned up RLC-520A. Not having much luck finding a user guide yet but put a note into support. Trying to figure out the recording in software settings vs recording from cam. I do not have an SD card just want ti all to go to FTP server. However, it won't stop FTP'ing video. The area for dete
    | paul varenholt_476067233095847
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  • Hi. Is there a way to activate alarm (e.g. FTP upload) for all cams at once? Time schedule does not fit my needs. I want to activate the alarm when leaving my house and deactivate when coming home. Doing so in the settings of each cam is quite annoying. Therefore a button like activate all push or
    | tims_485204933816466
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  • PUSH NOTIFICATIONS HAVE STOPPED. I'm sure you already know about this and your tech people are trying to sort it out. If it is a technical failure, that's something we can all relate to. If it is planned maintenance, can I ask you for a favour please? Let your customers know first so our security
    | pdownes2001_384636162646205
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  • Greetings, I just got a Reolink Go. I can view live feed, but if I try to download a video from the microSD card, the camera disconnects - but it doesn't say why it disconnects. How can I find out the reason trying to download a file causes the camera to disconnect? An article says to try using th
    | Shane
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  • We have fount that is'nt possible to remove a registration. But in Europe with GDPR this function is required. If a user wants to be removed from a registration we must be able to do so.
    | it_484462163448014
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    Hallo, Ich möchte gerne meine Kamera mit meinem google nest hub verbinden. Dazu habe ich im reolink account die einstellung mit google konto verbinden aktiviert und in der google home app bin ich dann auf "reolink smart home" app gegangen und habe mich dann mit den reolink benutzerdaten angemeldet,
    | k sarlette_481627755770104
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    | seo iphtechnologies_482231108300967
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  • Hi Guys, My provider is all inkl . I have created an ftp user and verified that it is working using filezilla. My camera model is: Model: RLC-410W UID: 952700030X3F1F0G Build 21062202 IPC_51316M v3.0.0.0 v3.0.0.389_21062202 IPC_51316MS19E1W31100000001 I have used the dns hostname as well as the
    | Marco_481298836766886
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  • hamanjam 3 minutes ago Still getting the flash interface warning.Newest firmware available (October 2021) This is for an NVR that I just purchased a month ago so it had better not be unsupported. This happens on a Smart TV web interface as well as Iphone Safari browser. I need a SmartTV app
    | hamanjam_462617497706698
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    I just got a basic Lumus camera on my front entrance. If I want to watch a live stream I have to use my Iphone or Ipad, But I work on Windows machine all day, is there anyway I can live stream to a windows machine? I am very pleased with everything but this would the icing on the cake
    | petersykes_477050231857359
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  • I have 2 tablets (Samsung s5e and Samsung s7+) both viewing the same 4k camera in live view from a rln8-410-e dvr. They are both connecting via the same 5ghz WiFi network. They used to show identical video but since the latest update the s5e is 5 seconds behind (as shown by the video timestamp) .
    | SPFLMF_288692412260538
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  • On the positive side, using the Reolink Andriod App on my Samsung phone, the RLC-810A video footage looks great in "clear" mode. When viewing the same video on my Windows laptop or Windows desktop using the Reolink Windows client, the video will buffer in "clear mode". Reducing from clear to standar
    | Glenn_48835891270
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