SET-UP CLIENT/NVR FOR DUMMIES NEEDED

zalmaflash

I am having no luck at all with getting "Client" to work with my NVR.
1 year old system. POE, Ethernet cable from NVR to my router. If I disconnect the ethernet cable I get a warning on screen that there is no connection - so I assume the NVR is actually connected. I install Client on my PC and it never connects to the NVR. I have deleted and re-installed, entered the NVR UID when asked by Client and keep getting ERROR.
I have updates available but cannot install because of no connection from Client to NVR.
I'm at witts end and there was never a lot of witts to begin with.
NVR is N3MB01.
Any help will be really appreciated.

zalmaflash

Also the instructions for client do not seem to be downloadable.
I'm doing something wrong and do not know what.

Crimp On

When the NVR is connected to your home network, there should be an entry in the network management showing the IP address that was assigned to the NVR.
(I typically use a router feature to "permanently assign" an IP to things like printers, file servers, NVRs, etc. so that they will always have the same IP every time the router restarts or power is restored after an outage.)

I would try putting the IP address into the Client program to search for the NVR.

DDNS is a method used to connect from the Internet into a local network and is set up on the customer's router. It should not be required when the client software is installed on a computer on the same network as the NVR.

Crimp On

What type of computer is the Reolink Client running on?
Can you open a command window and 'ping' the NVR by its IP address?