trackmix firmware update

[big_ted]

This is most likely my user error, but how do we update the trackmix firmware?
I cannot see a way either through the app or via PC client nor can i find any specific instructions.
Thanks in advance...

[joseph_1979]

@big_ted I do have the TrackMix WIFI model and have upgraded the firmware through the Windows client. I found some issues during testing and were resolved.

[big_ted]

@joseph-chircop_497308027822318
I only have the option for auto online upgrade, not manually loading the firmware file. I am also remote accessing the camera, so maybe it is that.
Will try from the same network next time im there

[Reolink Fiona]

@big_ted Can you see this one?

[big_ted]

@reolink-fiona
No, just has auto upgrade. The manual part is missing.
Every other camera has it
P.s I am running latest beta pc client

[Reolink Fiona]

@big_ted Ah, I remember that yours is the battery version. The battery camera needs to update online. But there is no firmware for the battery TrackMix now. You can wait for the update.

[big_ted]

@reolink-fiona ah ok. That explains it. My bad lol

[joseph_1979]

@big_ted Then you must have the battery operated model and subsequently you need to liaise with support so that they will upgrade it for you. They cannot put it on the download server as it will impact others.