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I have an NVR RLN8-410-E (H3MB16) and I was wondering when (or even if) the version 3 of the firmware will be available?I have just upgraded my cameras (RLC-4105MP) to version 3 (18.104.22.168.20121100) and I would like to keep the versioning the same across devices.Is version 3 of the firmware for H3MB16 NVRs' going to be released anytime soon, just so I know whether to hold my breath or not?Thanks.
@adelphia-uk_235204602142944 Now the latest firmware of the RLC8-410-E (H3MB16) is v22.214.171.1244. You can download it at the following link. https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip
@reolink-fiona Hi, is this https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip a latest release for RLC8-410-E (H3MB16)?Please advice!Thanks!
Perhaps about time to release a new firmware.This NVR is full of issues:
I mean reolink... this is a *bare* minimum on basic functionality, sirs...
Hello @ramondp27_445871839580353, thank you for the feedback. May we know if you have upgraded your NVR with the latest firmware v126.96.36.1994? If not, please check out the previous post by @Reolink-Fiona and upgrade your NVR.Also, you may upgrade your mobile app and desktop software to the latest version and see if the issues remain. Download Reolink app & Reolink Client here, https://reolink.com/software-and-manual/Feel free to contact us if you have any additional questions.
@reolink-lorenz these problems are with the very latest firmware and app available by reolink. So yes, I´m used the latest releases...
Is the RLN8-410-e no longer a supported device (since it is no longer listed on the site and the latest firmware update is a couple years old)?
@aaron_409453494317228 The RLN8-410-E can still be compatible with our cameras. You can know more about different models NVR supported information here, https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs.Now the latest firmware of the RLC8-410-E (H3MB16) is v188.8.131.524. You can download it at the following link.https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip
@reolink-fiona we've downloaded this and extracted the PAK file but when trying to update we get the update failed message? can anyone help with a solution.
I have RLN8-410-E NVR model and its hardware no. is H3MB16 and the firmware version is still v184.108.40.206_19090408101, can you please give me the latest version of the firmware, i cannot find anywhere in the download center.
@john-hbk360_547253980946570 This firmware of the RLC8-410-E (H3MB16) is v220.127.116.114. You can download it at the following link.https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip
@reolink-fiona So for this firmware update the instructions say at the top of the first page, (Applies to: Reolink RLN8-410-EFirmware for hardware version H3MB16) which is what I have. But then on page 2, under the image it says, (At the Information page, please ensure your camera model is correct, and the Hardware version is H3MB18 , so you can upgrade this firmware.) Am I missing something here is this for a different Hardware version? Is it for H3MB16 or 18?
When is version 3 of the firmware coming out for this please.
At this point there is no sense in even keeping this NVR system with the RLN8-410-E + RLC-510 cameras, Firmware is outdated, it doesn't support any of the new cameras and we are being forced to buy a new NVR if we want any of the newer cameras with the newer features, so basically a money grab at this point, haven't even had my system for 2-3 years now. Put way too much time, money and effort into getting this system setup just right but i'll forever be stuck with an old, outdated NVR and cameras
I have an NVR RLN8-410-E (H3MB16) with v18.104.22.1684_20120701 firmware.Are Reolink TrackMix PoE cameras compatible with my NRV (I ask because it seem these cameras require the v.3 firmware)?
@rikyunreal_533652699627660 The RLC8-410-E can only view the wide-angle lens video.
@reolink-fiona Thank you Fiona.Are PTZ functions supported? (Pan and Tilt)
I bought a Reolink Duo Poe camera, in the characteristics it was written that it was compatible with RLN8-410 but it was not specified that it was no longer compatible with the old RLN8-410-E version. When she arrived I realized that she didn't work and so they postponed me to a new one. Obviously, this also did not work and I discovered that the new cameras do not work with the NVRs just 3 years ago !! It is not admissible that in order not to update the firmware, Reolink has chosen a policy in which they advise all customers to buy a new NVR. In short, where is the correctness? The cameras are compatible only with NVR Reolink and I can understand this but that it must buy another NVR after 3 years I don't conceive it! After 2 weeks with the support, I am advised to buy a new NVR to make a single camera work !! And the other 5? I hope they give me the opportunity to buy a camera compatible with my old NVR otherwise I will be forced to buy a more serious video surveillance system!
@violino1980_552450169454759 I agree. The language on their website is very unclear. Perhaps if they just said something like "These cameras are only compatible with the newer RLN8-410 model and not the previous RLN8-410-E.
@violino1980_552450169454759 @Jason_216773590982847 Thank you for your advice and we will optimize our guide in more aspects.
Good day, I also have an RLN8-410-E NVR and it regularly freezes and then restarts the whole unit. A friend bought a new NVR set with a new firmware version on my recommendation and it works flawlessly. It also has a better graphically processed offer. It's a shame that there isn't an update available for my unit, especially when Reolink has such great products.
I agree. It's totally unacceptable. it's like I bought a new car whose odometer has been tampered and the mechanic no longer wants to maintain.It's so obvious that neither RLN8-410-E product nor H3MB16 hardware are listed on the Download Center page. How is that even possible??Unless I'm proposed a replacement or an upgrade to a more recent and still supported version of the hardware, I will not buy Reolink products again nor will I encourage any one to do so.
@frederic_246469425098906 i would like to know this too, i was just planning to upgrade some of the cameras to the smart ones with car/person detection.so now reading all this i cant upgrade my cameras to smart ones RLC-520A models ? this is unacceptable i bought 2 years ago the whole set
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