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    NVR RLN8-410-E Firmware

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    • Adelphia UK_235204602142944
      Adelphia UK last edited by

      I have an NVR RLN8-410-E (H3MB16) and I was wondering when (or even if) the version 3 of the firmware will be available?

      I have just upgraded my cameras (RLC-4105MP) to version 3 (3.0.0.136.20121100) and I would like to keep the versioning the same across devices.

      Is version 3 of the firmware for H3MB16 NVRs' going to be released anytime soon, just so I know whether to hold my breath or not?

      Thanks.

      Reolink Fiona 1 Reply Last reply Reply Quote 1
      • Reolink Fiona
        Reolink Fiona Administrators @Adelphia UK last edited by

        @adelphia-uk_235204602142944
        Now the latest firmware of the RLC8-410-E (H3MB16) is v2.0.0.274. You can download it at the following link.

        https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip

        Any update for the RLN8-410-E firmware, you can contact our support team for help, Submit a request – Reolink Support.

        1 Reply Last reply Reply Quote 0
        • ramondp27_445871839580353
          ramondp27 last edited by

          Perhaps about time to release a new firmware.

          This NVR is full of issues:

          1. Does not connect on iMac application (connection failed) but does connect on iphone application. Both iMac, iphone, and NVR are on the same LAN. Who knows why
          2. Once connected on the iphone application, it does not detect / present any of the IP camera feeds. Cameras and NVR are connected to the same LAN. Cameras can connect to the iphone application directly without problems


          I mean reolink... this is a *bare* minimum on basic functionality, sirs...

          Reolink Lorenz 1 Reply Last reply Reply Quote 0
          • Reolink Lorenz
            Lorenz Administrators @ramondp27 last edited by

            Hello @ramondp27_445871839580353, thank you for the feedback. May we know if you have upgraded your NVR with the latest firmware v2.0.0.274? If not, please check out the previous post by @Reolink-Fiona and upgrade your NVR.

            Also, you may upgrade your mobile app and desktop software to the latest version and see if the issues remain. Download Reolink app & Reolink Client here, https://reolink.com/software-and-manual/

            Feel free to contact us if you have any additional questions.

            ramondp27_445871839580353 1 Reply Last reply Reply Quote 0
            • ramondp27_445871839580353
              ramondp27 @Lorenz last edited by

              @reolink-lorenz these problems are with the very latest firmware and app available by reolink. So yes, I´m used the latest releases...

              Reolink Fiona 1 Reply Last reply Reply Quote 0
              • Reolink Fiona
                Reolink Fiona Administrators @ramondp27 last edited by

                @ramondp27_445871839580353
                You can try to check if the cameras work fine on the NVR monitor first.

                Here are some troubleshooting steps for your reference, https://support.reolink.com/hc/en-us/articles/360013797414-Login-Failed-When-Accessing-Reolink-IP-Cameras-via-Reolink-Client-in-LAN. Please check to find the issue.

                1 Reply Last reply Reply Quote 0
                • Aaron_409453494317228
                  Aaron last edited by

                  Is the RLN8-410-e no longer a supported device (since it is no longer listed on the site and the latest firmware update is a couple years old)?

                  Reolink Fiona 1 Reply Last reply Reply Quote 0
                  • Reolink Fiona
                    Reolink Fiona Administrators @Aaron last edited by

                    @aaron_409453494317228
                    The RLN8-410-E can still be compatible with our cameras. You can know more about different models NVR supported information here, https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs.

                    Now the latest firmware of the RLC8-410-E (H3MB16) is v2.0.0.274. You can download it at the following link.
                    https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip

                    jehandley_272473547161739 1 Reply Last reply Reply Quote 0
                    • jehandley_272473547161739
                      jehandley @Reolink Fiona last edited by

                      @reolink-fiona

                      we've downloaded this and extracted the PAK file but when trying to update we get the update failed message? can anyone help with a solution.

                      Reolink Fiona 1 Reply Last reply Reply Quote 0
                      • Reolink Fiona
                        Reolink Fiona Administrators @jehandley last edited by

                        @jehandley_272473547161739 Do you upgrade your NVR via the PC Client or monitor? If you use the PC Client, you can try to check if you have the latest version Client. Please download the Client here, App & Client - Reolink. If it still can't work, please use the monitor to update.

                        If you use the NVR monitor, you can restart the NVR and try to update it again.

                        Here is the guide for the upgrade, https://support.reolink.com/hc/en-us/articles/360005131094-How-to-Upgrade-Firmware-via-PoE-NVRs.

                        1 Reply Last reply Reply Quote 0
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