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    Add keyboard support to NVR

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    • Aaron
      Aaron last edited by

      from the question earlier: https://support.reolink.com/hc/en-us/articles/900000771583-Can-I-Connect-a-Keyboard-to-NVR

      Though we can use the software keyboard, it's terribly slow. Please add keyboard support.

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        • Reolink Fiona
          Reolink Fiona @Aaron last edited by

          @aaron Thank you for your suggestion. I will forward your request to the product team to seek possibilities.

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          • sitealpha_502350715502837
            sitealpha @Reolink Fiona last edited by

            @reolink-fiona I now run my cameras on a Synology NAS and I want to go to dedicated system. I like most everything about your GUI and setup except a keyboard is a must for me. I am a couple of months from deciding and purchasing a brand or system. Also a hub be placed and use several devices through the usb port? Can you please give feedback from your R&D so I know if this is something that is or is not going to happen. Thank you..

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            • Reolink Fiona
              Reolink Fiona @sitealpha last edited by

              @sitealpha_502350715502837
              I have consulted the R&D team about this. And to add keyboard support to NVR is not in our short plan now. If there is any plan, we will let you know. Thank you!

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            • cschamber_280318567776410
              cschamber last edited by

              Seems like a simple enough possibility. I also would like to be able to use a keyboard.

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              • eliaschief_130980308959420
                eliaschief last edited by

                Hey Reolink, it's 2023, where's keyboard support?

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                  • joseph_1979
                    Joseph Global Moderator @eliaschief last edited by joseph_1979

                    @eliaschief_130980308959420 Most of the configuration is through mouse clicks and opted for a sw keyboard.

                    @Fiona Are there any plans to add a USB keyboard support on NVRs?

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                  • user_742660531286192_742660531286192
                    user_742660531286192 last edited by

                    Yes, please add support for a physical keyboard. If you want to enforce security at the NVR, including session timeout, etc., it is MUCH more useful to be able to type it rather than punch it in over a keyboard.

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                    • user_743729881305302_743729881305302
                      threepie last edited by

                      Just got my Reolink NVR and really surprised that it does not have basic keyboard support. Agree with the fact that when you need to put in password to open screen it's very annoying using the virtual keyboard everytime.
                      We are not asking for a lot are we? How difficult can it be to implement basic keyboard support in 2023?

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                      • RJ
                        RJ last edited by

                        Why having so many USB ports on the RLN36 while you can not even connect a keyboard?

                        Please update the firmware to support it. It is so slow and annoying to have to type with a mouse...

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                        • ericnewton76_496285510021288
                          ericnewton76 last edited by

                          Indeed. Bought a media keyboard (keyboard + trackpad) for use on this device but the keyboard part doesnt respond.

                          Please add keyboard support. Seems kinda basic...

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                          • Kevin CCTV_780896903790760
                            Technical Facilities last edited by

                            2024, unbelievably ridiculous. probably will buy a LTS NVR. going there now to find a keyboard NVR. still can return reolink NVR....

                            Tech Fac

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                            • Isaac Brumley_273678881194136
                              Isaac Brumley last edited by

                              Ditto to all others who have suggested that so much time has elapsed and STILL NO KEYBOARD SUPPORT. Do you need programming assistance? I'm sure the community as a whole could have already added that support in less that a day if your system was open source (since obviously your company and developers apparently don't have the requisite skill to implement such a "difficult" change to the firmware. This is a very basic human interface device that has been around since the beginning of modern time; just add the support and keep your customers happy, otherwise we will move on to another solution that has the features we have requested en masse. As others have stated, 3-USB ports, one of which appears to be USB 3 for an NVR that the only known input output device that works is a mouse. Your documentation provided to your customers is sparse and not really "real world". Who in today's world buys a standalone switch for cameras when a single 48-port Cisco C3850 POE switch can power them all, and keep them isolated in their own VLAN without a gateway to ensure that isolation. I was told before I purchased that the device would support link aggregation for the 4-ports used for video cameras. However, no documentation has been provided to me (I put a ticket in to request said documentation and was referred to your "Introduction to Reolink RLN36" FAQ Page) on how to set this up.Was that just a pre-sale outright misleading statement given to me on purpose to convince me to buy? And yes I am ranting as these issues have been requested by others and you choose to ignore your customers requests. At least respond and tell them that your company is too lazy to implement.

                              Signed, Retired Senior Network Engineer

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                                • Isaac Brumley_273678881194136
                                  Isaac Brumley @Isaac Brumley last edited by

                                  @isaac-brumley_273678881194136 You censor sparse (S.P.A.R.S.E?)

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                                • user_816344592064703_816344592064703
                                  Jhanks64 last edited by

                                  I also just bought a Reolink NVR and want to use a USB Keyboard. Typing the password over and over when adding cameras is stupid.

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                                    • joseph_1979
                                      Joseph Global Moderator @Jhanks64 last edited by joseph_1979

                                      @user_816344592064703_816344592064703 Submit your complaint to support on support @ reolink . com

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                                    • user_868578202325227_868578202325227
                                      user_868578202325227 last edited by

                                      This will never be more than a consumer novelty without keyboard support. No keyboard just creates one more hurdle to manage the device.

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                                      • RJ
                                        RJ last edited by

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