E1 Pro microphone

[TomCrean]

I purchased the E1 Pro last week having been satisfied with other Reolink cameras in my home setup. I have been disappointed by now with the E1 Pro microphone, the volume picked up by the camera microphone is very low and tinny compared to other similar cameras I have used. I'd this 'normwl' or is my device defective?

[Reolink Lorenz]

@tomcrean Hi Tom, thank you for the feedback. You may adjust the volume as instructed here, https://support.reolink.com/hc/en-us/articles/900000785186-How-to-Adjust-Volume-for-Two-Way-Audio-on-Reolink-App. Hope this helps.

[TomCrean]

@reolink-lorenz This does not answer my original query. I am observing that the reolink camer microphone level is very low. Even with all volume settings of my device/app/client set to maximum level, I am finding it very difficult to pick up any of the sound around the camera. This is either a fault or s low quality of the camera, and is very disappointing.