Are PoE pre-orders still planned to be shipped by October 17th?

Hi. Are there any plans to list the detection notification events in the app?

When I have several detections I often have several notifications on my phone, but going to the app I have no possibility to see the actual time of any other detections. Instead I would need to scroll through detection recordings.

This seems like a missing feature of the application compared to other systems.

I am still observing this issue daily. Has there ever been any progress by Reolink to eliminate these false detections?

I purchased the E1 Pro last week having been satisfied with other Reolink cameras in my home setup. I have been disappointed by now with the E1 Pro microphone, the volume picked up by the camera microphone is very low and tinny compared to other similar cameras I have used. I'd this 'normwl' or is my device defective?

My primary use case choosing Reolink cameras is the integration with Google A*sistant and display on the Google Nest Hub. This works for me with both my RLC-520A and E1 Pro, but I find the video stream to be inconsistent, often buffering or deactivating after a short time (10 minutes). It's important for my use case to have the camera stream uninterrupted for several hours continuously.

Is there any optimisation I could do, for example to change the resolution / frame rate sent to the Google Nest Hub to reduce the bandwidth utilisation? I don't see any settings related to this 'Cloud' stream. What are the options to optimise here?

Are PoE pre-orders still planned to be shipped by October 17th?

Do you have the dimensions and mounting specification for the doorbell? I am planning where to mount the doorbell while finishing some renovations and it would be good to know the location of the power / poe connector and mounting bracket.

@reolink-fiona with other SD cards I have not had this issue. But this one should still be within the specification?

I have a RLC-520a with a 256GB Cla*s10 U3 micros SD card installed. After using this for about a month I have noticed several times the SD card becomes corrupt and must be reformated (see screenshot).

I suspect this occurs when the camera is powered off and on. I don't do this, but I also don't know for sure if the camera stays running 24/7 (I know someone else posted requesting a log of the last boot time).

Currently I have my camera set to record on detection only.

The issue can be resolved by reformatting the SD card in the camera, but this of course loses all the previous data and is frustrating as I never know it's happened until I need to see something that is not longer available.

@Reolink, is it know, root cause, fix available?



After formatting, everything working normally (until next time it gets corrupted...)

@reolink-lorenz This does not answer my original query. I am observing that the reolink camer microphone level is very low. Even with all volume settings of my device/app/client set to maximum level, I am finding it very difficult to pick up any of the sound around the camera. This is either a fault or s low quality of the camera, and is very disappointing.

@reolink-fiona Thank you for the article. Is it possibe to include some additional tuning like this for general motion detection. Right now I've had to disable motion detection as the false detections are too much. This makes the motion detection feature unusable and redundant.

@tomcrean One additional point, I only see alarm delay for Person and Vehicle detection. My false alarms are for general motion detection.

I purchased the E1 Pro last week having been satisfied with other Reolink cameras in my home setup. I have been disappointed by now with the E1 Pro microphone, the volume picked up by the camera microphone is very low and tinny compared to other similar cameras I have used. I'd this 'normwl' or is my device defective?

My primary use case choosing Reolink cameras is the integration with Google A*sistant and display on the Google Nest Hub. This works for me with both my RLC-520A and E1 Pro, but I find the video stream to be inconsistent, often buffering or deactivating after a short time (10 minutes). It's important for my use case to have the camera stream uninterrupted for several hours continuously.

Is there any optimisation I could do, for example to change the resolution / frame rate sent to the Google Nest Hub to reduce the bandwidth utilisation? I don't see any settings related to this 'Cloud' stream. What are the options to optimise here?

@reolink-fiona I have a RLC-520A and did upgrade the firmware recently. Is there an instruction for how the alarm delay can help avoid this day/night false detection?