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Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
APP v4.34 Update: Add Tracking Range & Fix Sensitivity Bug
Reolink Camera API User Guide_V7 (Update in Sept 2022)
TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
For Models: 810A/820A/510A/520A/811A/511WA/823A/822A Download via https://bit.ly/38WSF1f. What’s New：1. Upgraded ONVIF protocol to version 21.06 (Support H.265 encoding). 2. Added the Fixed Frame Rate setting (Available in Web and PC Client v8.7.3)
When you meet the problem of the smearing image or missed AI alarms, you can choose to enable the fixed rate. 3. Added the Iframe multiplier selection(GOP multiplier selection)What is GOP? A GOP is a group of consecutive pictures. A GOP(Group of pictures) is the distance between two iframes, measured in the number of frames, or the amount of time between iframes. For example, if an iframe is inserted every 1 second into a video at 30 frames, the GOP length is 30 frames, or 1 second. How to set interframe space? In our Client, interframe space is to set the number of frames between two iframes. You can choose the multiple of the frames for both clear and fluent modes. 1X means one multiple of the frames rate you set. 2X means two multiples of the frames. For example, if you set 25 FPS and 2X, the distance between two iframes will be 50 frames. The setting is to adapt to the settings of third-party software like Blue Iris. We suggest using the default setting. If you think your picture quality is not good enough, you can adjust the interframe space settings. 4. Added the “illegal login lockout” setting to the user management setting.After several failed attempts of the password, the account will be temporarily locked out for a few minutes. 5. Added soft photosensitive day/night switching strategy and soft photosensitive sensitivity design. 6. Upgraded AI model, reduced night false alarms and missed alarms. 7. After disabling UID, the function of push notification will be disabled synchronously. Fixed：
Work with Web and Desktop Client V.8.7.3 (Available soon） Tell me what you think!
@reolink-fiona The new firmware works really great with iframe settings in night time now.I use Blueiris with deepstack and aitool. I also run homeassistant as smarthome with send me notification to my mobil and turn lights on when a camera see something.Now blueiris run with about 1.00 in keyframe on night and day. And it in both main and sub streams. So thank you alot for this firmware updateKeep up the good work and the greate support you have in reolink.i can only recommend reolink to all people out there. ThanksBrian Nielsen
For Models: 810A/820A/510A/520A(New firmware for 811A/511WA/823A/822A will be available soon.)Tell me what you think!
Great. The E1 Outdoor and E1 Zoom will also get these firmware?
Hi Reolink, Great update, picture quality seems to have improved especially at night.Not liking push notifications linked to UID been enable :(, can we have an option to have push work without UID enabled ?
@matty_523989069078662 Push will also need to communicate with the server. So when you disable the UID, the push will be disabled too. This is to guarantee the security for the users who don't want to communicate with the outside network.
@Reolink-Fiona thank you for your quick reply, If users did not want push to have access outside the network wouldn't they just have push turned off ?, My camera's only have local access except push (pushx.reolink.com) is allowed through firewall, having UID enabled is filling up my firewall logs in pfSense. Only way around this is to turn off logging which is not a option.Thanks
"Added soft photosensitive day/night switching strategy and soft photosensitive sensitivity design" Esta função como funciona? Na minha 520a não está a ficar em modo cor automáticamente durante a noite. Não percebo porque mexeram neste ponto.. queria ver em cores de noite quando existe uma luz ambiente forte.. Funciona muito mal mesmo..E não tem este firmware para a rlc510wa??Quando se mete iframe em 1x (low), as miniaturas de reprodução (sdcard) não apresentam qualquer movimento.
@ramms_119_396004748976341 For the day and night switch, our tech is checking this issue. The setting is mainly to adapt to the setting of third-party software like Blue Iris. If you don't use the third-party software, you can just keep the default setting.Using the Fixed Frame Rate setting, it can make the night vision more fluent with the fixed frame rate. You can adjust this setting on the Web using IP address now. The PC Client will be available soon.
Can you please make an update for B800/D800 cameras, regarding iFrame and Fixed Frame Rate settings??
@karlocikovic_208513412940016 We are working on the new firmware of B800/D800 with hardware version IPC_566XX. But there is no ETA now.
@reolink-fiona please make update for HW IPC_5158 as this majority users have. I use Reolink B800/D800 with BlueIris and only with reolink cams I have problem, but this update seems fix all problematic things and that would be so good! Please update for these cams, it haven't past 2 years since buying, many prople have them.
I still have a problem with the detection zone, the camera sends notifications even in the undetected zone (I have forbidden a public road, but every passing car, etc. triggers an alarm). Does anyone have the same problem?
@leroyloren_494318832750846 Can you try to draw the zone bigger than the accurate detection zone? If it still has issues, you can try to send the false alerts video in clear mode and your detection zone setting to our support team. Submit a request – Reolink Support
I have a problem with my RLC-510A and nobody helps me from your support team. When i am trying to upgrade the firware an erro shows up and says "upgrade failed. Failed to recognise the file format.please try again." Same error for both cameras RLC-510A.. the other cameras i have are upgraded fine
@zenos_497140502982886 forget to mention that i tried a loto of solutions (different pcs/ restore cameras first/ set the name of firware to .pak) but still nothing
@zenos_497140502982886 When you download the .zip firmware file on your PC, you must open and extract the .pak file. The Reolink app with then be able to update the firmware. If you have to rename to a .pak then it has not been unzipped.
When you receive Notifications it doesnt bring you at the time of event when you click on it.. it was before the upgrade 520a om android app 4.29.08
@pepeebebe_109456735178900 Hi there, thank you for your feedback. I have forwarded it to the team and our team will check this issue.
Please add an option to configure SMTP server without authentication. I have a local SMTP server that accepts email on port 25 from the local network. However I get an error:480: Incorrect SMTP server info or port. Please correct it and try againI see it connects, but when the EHLO response doesn't show any AUTH capabilities it disconnects.
@wurtel_385647887286479 Can you try to disable the SSL/TLS when configuring? If it can't work, please provide the packet capture to our support team for further check. Submit a request – Reolink Support
Yes, SSL/TLS was off when I tried. I'll send a packet capture.
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