An Inquiry ASked By Many Users Coming Soon...What Do You Expect?

[Reolink Fiona]

Something coming soon...What do you expect?

[joseph chircop_497308027822318]

@reolink-fiona What customers expect is immediate bugs resolution and improved functionalities. Why the support team takes so long to sort out issues? Have a look at the myriads of complaints raised in play store. The same complaints are raised after each update. Other competitors act immediately and so customers confide in them.

[Reolink Fiona]

@joseph-chircop_497308027822318 Hi there, sorry for the inconvenience from the update issues before. Do you still meet problems with the latest Android APP? We are always trying to listen to your feedback. If you meet any problem when you talked with our support team, you can tell me and I will try to help.

[vincentbspam_363115419705565]

This post is deleted!

[Philippe]

Have an option to put the RLC-823A camera on standby and have a global push notification, because currently there are three types of notification (Human, Animals, Vehicles) and therefore if a car and a human are detected at the same time then we will receive two notifications at the same time, one for the vehicle and a few seconds or minutes later another for the person who has been detected. This causes notification spam. The best would be to leave the choice to the user to receive a notification for each type of detection or simply a single notification of detection during a chosen period of time.

Example :

1. Enable an option to combine detection types into one (Camera Detection)
2. Put an interval timer between two push notifications (2 minutes in my example)
3. A vehicle comes in front of the camera at 10:30 a.m. and a person comes out of it, the camera will send a single notification to notify the owner of the camera, and if the camera detects any new movement during the interval 2 minutes, the camera will not send no further notification.
4. After the 2 minutes interval, if the camera detects new motion, then it will send push notification again.

Because currently, it is enough that I have a car to park in my driveway, if a person arrives on foot, then I will receive a notification for the person and 1 minute later I will receive a notification for the vehicle. Which causes notification spam for nothing at all. A single notification would be really nice.

[faasio82_480971996033257]

I hope something like this!

https://community.reolink.com/topic/3201/scroll-video

But if i see the picture, probably something with Cloud Storage maybe.

[brandinoa_341775868170492]

When I disable camera monitoring, I want the cameras to look elsewhere.
When I activate monitoring/alering to turn automatically and look at a specific point