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    An Inquiry ASked By Many Users Coming Soon...What Do You Expect?

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    • Reolink Fiona
      Reolink Fiona Administrators last edited by Reolink Fiona

      Something coming soon...What do you expect?



      joseph chircop_497308027822318 info_521579123114233 lbs2reolink 3 Replies Last reply Reply Quote 0
      • vincentbspam_363115419705565
        VincentBS last edited by

        This post is deleted!
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        • Philippe
          Philippe last edited by Philippe

          Have an option to put the RLC-823A camera on standby and have a global push notification, because currently there are three types of notification (Human, Animals, Vehicles) and therefore if a car and a human are detected at the same time then we will receive two notifications at the same time, one for the vehicle and a few seconds or minutes later another for the person who has been detected. This causes notification spam. The best would be to leave the choice to the user to receive a notification for each type of detection or simply a single notification of detection during a chosen period of time.

          Example :

          1. Enable an option to combine detection types into one (Camera Detection)
          2. Put an interval timer between two push notifications (2 minutes in my example)
          3. A vehicle comes in front of the camera at 10:30 a.m. and a person comes out of it, the camera will send a single notification to notify the owner of the camera, and if the camera detects any new movement during the interval 2 minutes, the camera will not send no further notification.
          4. After the 2 minutes interval, if the camera detects new motion, then it will send push notification again.

          Because currently, it is enough that I have a car to park in my driveway, if a person arrives on foot, then I will receive a notification for the person and 1 minute later I will receive a notification for the vehicle. Which causes notification spam for nothing at all. A single notification would be really nice.

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          • faasio82_480971996033257
            Faasio last edited by faasio82_480971996033257

            I hope something like this!

            https://community.reolink.com/topic/3201/scroll-video

            But if i see the picture, probably something with Cloud Storage maybe.





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            • brandinoa_341775868170492
              brandinoa last edited by

              When I disable camera monitoring, I want the cameras to look elsewhere.
              When I activate monitoring/alering to turn automatically and look at a specific point

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              • joseph chircop_497308027822318
                joseph chircop @Reolink Fiona last edited by

                @reolink-fiona What customers expect is immediate bugs resolution and improved functionalities. Why the support team takes so long to sort out issues? Have a look at the myriads of complaints raised in play store. The same complaints are raised after each update. Other competitors act immediately and so customers confide in them.

                Reolink Fiona 1 Reply Last reply Reply Quote 0
                • Reolink Fiona
                  Reolink Fiona Administrators @joseph chircop last edited by Reolink Fiona

                  @joseph-chircop_497308027822318 Hi there, sorry for the inconvenience from the update issues before. Do you still meet problems with the latest Android APP? We are always trying to listen to your feedback. If you meet any problem when you talked with our support team, you can tell me and I will try to help.

                  joseph chircop_497308027822318 1 Reply Last reply Reply Quote 0
                  • info_521579123114233
                    Simon @Reolink Fiona last edited by info_521579123114233

                    @reolink-fiona

                    to have geofencing for functionality in the app for home/away push notifications.

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                    • joseph chircop_497308027822318
                      joseph chircop @Reolink Fiona last edited by

                      @reolink-fiona There are issues of push notifications on Argus 2 with the 4.29.0.X updates and still not yet solved. Support tells you to restore the camera and set the PIR and don't touch it again as the problem will crop up again. This answer should be for a few days until a new release is created but not prolonged for over 4 months and the problem is still there. And this is not the only problem. Why it takes too long to preview a recorded video? Sometimes it will load after 10 attempts. I have no issue of bandwidth on neither the Wifi (1GB/300M) nor on the smartphone (165M/48M). There is something wrong in the protocol. And why when I change to clear the sound chops and the video freezes? It is definitely a camera issue either the algorithm or processing power. This is evident on both Argus 2 and RLC511WA.

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                      • lbs2reolink
                        lbs2reolink @Reolink Fiona last edited by

                        @reolink-fiona
                        THE CLOUD πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘

                        Reolink Fiona 1 Reply Last reply Reply Quote 1
                        • Reolink Fiona
                          Reolink Fiona Administrators @lbs2reolink last edited by

                          @lbs2reolink Yes, the Reolink Cloud service is available in Europe and the UK now! https://community.reolink.com/topic/3339/reolink-cloud-service-finally-available-in-europe-the-uk

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