No firmware for my new RLC-510A cameras...

[clark_463039665144015]

Hi guys.
I purchased a couple of RLC-510A cameras to add to an older installation that I have.


I can't seem to install any firmware on this device, all downloads come up with an invalid file format error. See below.


I've tried all available downloads and no joy; this isn't a problem with my older cameras of the same model.


Thanks... Clark

[Crimp On_62210811129]

Reolink camera files have a file extension of *.pak.
You did extract the *.pak file from the *.zip file that was downloaded, correct?

[joseph_1979]

@clark_463039665144015 you need to select the pak file under the folder.

[sasuke]

Your camera version IPC_523128M5MP_V2 is different from version IPC_523128M5MP, so you can not update at present.

[Kristof]

@sasuke
@Reolink-Fiona

What is the difference of V2? Just noticed my recently bought ones are V2 also?

[Reolink Fiona]

@kristof @clark The hardware version with V2 is just the new hardware version for the camera. The features are the same as the old hardware version. But for the camera's firmware with hardware version V2, there is no new firmware now.

[user_606951611560049_606951611560049]

I just purchased 16 cameras RLC 510 and 520A, IPC 523128M5MP_V2 and they all crash and require a hard reset when I attempt to turn on the onivf port. This renders these cameras almost useless and I'm wondering when there's going to be a fix.

[sasuke]

Here is a link to the RLC-510A V2 firmware if anyone needs it! https://support.reolink.com/attachments/token/UmdVaKU7erG8omgOIiciOZWcr/?name=IPC_523128M5MP_V2.1228_22082200.RLC-510A.OV05A10.5MP.REOLINK.pak

[CameraMan]

@sasuke my 510A camera crashed while update and ask me to reboot it.
Now I can't start update process. I've got message "Device is busy, please try again later"

[joseph_1979]

@cameraman Remove power plug and re-insert after 10s. If need invoke a reset. Ensure that the firmware is for your hw version.