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    Doorbell stops detecting

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    • Kristof
      kpb last edited by

      Hi.

      Ok I think I found quite a disturbing issue with the doorbell person detection, I would like to share with the audience here to verify or keep an eye on it.

      It seems that the person detection suddenly stops after a certain period of time. I experienced this 4 times now as I could double check with a 510A on the same location. The doorbell was not able to detect a postman walking right up in front of it between 0-7 meters, full sensibility. After a restart,.the detection worked again.
      The doorbell itself still works, shows a live picture and all. But all person detection stops.

      Please report if you have experienced something similar or if it is an individual problem.

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        • Kristof
          kpb @kpb last edited by

          @kristof Ok meanwhile it happend at least twice again (at least what I have noticed). This smells like opening a ticket....

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          • joseph_1979
            Joseph Global Moderator @kpb last edited by joseph_1979

            @kristof I have installed the WIFI video doorbell for a month and still able to detect person. What is your firmware?

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