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I got a Synology DS918 with DSM 7.1.1-42962 Update 3 and Surveillance Station 9.0.2-10061 with Device Pack 6.0.3-4471.An existing WansView (ONVIF) Camera is working just fine.But trying to add a new Reolink E1 Outdoor, is not possible. Trying to Authenticate fails.Cam can be accessed with iOS App, Browser, Windows App w/o any problem.I tried:
Clicking on Authenticate always states that Camera is not connected.Any ideas highly appreciated.Regards ... Franz
@fuchsvonanzing_644892326830135 Use a browser to connect to your E1 Outdoor camera (http://E1_Outdoor_IP_Address) then go to Device Settings (upper right corner), then Network settings, then Advanced, then Setup (from Port Settings). then enable RTSP, then enable ONVIF and Save. Now the camera will be detected by the IP Camera app from Surveillance Station as [ONVIF] Brand and E1 Outdoor as model.
@joseph-chircop_497308027822318 i’m very well aware of that suggestion. See 2nd bullet above. didn’t help.
Surveillance Center Device Pack 6.0.3, which support Reolink E1 Ourdoor, was withdrawn.No ETA for a new one.
@fuchsvonanzing_644892326830135 Ok I was wondering why I couldn't find the E1 Outdoor.... Have three of them, so support would be nice.
@user_647326151905371_647326151905371 Using this settings, the cam works (not al options)
Hi, there. May l know if have you enabled the HTTP and HTTPS ports? If you did that and it still can not work, please restore it to factory settings, and enter the web to turn on other ports.
@reolink-fiona The reworked Device pack didn’t help. Pinhole reset didn’t work. Synology Support suggested to try a Lan Connection and that worked just fine - even discovered the camera automatically. Finally used nmap to find out, that NVIF port 8000 was open when LAN connected:nmap 192.168.178.42Starting Nmap 7.93 at 2023-01-26 13:06 CETNmap scan report for ReolinkE1.fritz.box (192.168.178.42)Host is up (0.0065s latency).Not shown: 991 closed tcp ports (conn-refused)PORT STATE SERVICE21/tcp open ftp80/tcp open http443/tcp open https554/tcp open rtsp1935/tcp open rtmp6001/tcp open X11:18000/tcp open http-alt8888/tcp open sun-answerbook9000/tcp open cslistenerNmap done: 1 IP address (1 host up) scanned in 0.16 secondsBut it isn‘t open when WLAN connected:nmap 192.168.178.26Starting Nmap 7.93 at 2023-01-26 12:56 CETNmap scan report for ReolinkE1.fritz.box (192.168.178.26)Host is up (0.00026s latency).Not shown: 983 closed tcp ports (conn-refused)PORT STATE SERVICE25/tcp open smtp80/tcp open http139/tcp open netbios-ssn443/tcp open https445/tcp open microsoft-ds465/tcp open smtps548/tcp open afp554/tcp open rtsp587/tcp open submission993/tcp open imaps995/tcp open pop3s3261/tcp open winshadow3689/tcp open rendezvous5357/tcp open wsdapi5566/tcp open westec-connect8500/tcp open fmtp50002/tcp open iiimsfNmap done: 1 IP address (1 host up) scanned in 0.12 secondsnmap -p8000 192.168.178.26Starting Nmap 7.93 at 2023-01-26 12:58 CETNmap scan report for ReolinkE1.fritz.box (192.168.178.26)Host is up (0.00029s latency).PORT STATE SERVICE8000/tcp closed http-altNmap done: 1 IP address (1 host up) scanned in 0.07 secondsWhy?regards …Franz
Problem is solved. .26 was tied to the wrong device within Synology. (leftover from dual lan connection)Changed the IP and the Reolink configured nicely. not just with ONVIF but also with correct Brand and Model. thanks for all the help. I’m glad I can keep the camera. regards Franz
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