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    Reolink App v4.38 Released! Enhance Time-Lapse Function & Added Preview Page Light Mode

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    • Reolink Fiona
      Reolink Fiona last edited by Reolink Fiona

      Hi all,

      The new APP v4.38 has been released.

      This version mainly optimizes Time Lapse functions and some UI. You could download the new APP via the Google play store/Apple APP Store.

      Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.

      Android APP Link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

      What's new:

      1. Enhanced time-lapse feature (Android)
      ●Improved overall performance and stability of time-lapse photography on Android.

      2. UI Optimization:
      ●Added a new light mode to the preview page and made UI adjustments.


      ●Modified the UI for PTZ (Pan-Tilt-Zoom) controls.


      ●Added a more intuitive network status icon to the device info display. To better differentiate network connections.


      Leave a comment if you have any questions.

      Updated: The notification issue is fixed in this APP version. Download link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

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        • joseph_1979
          Joseph Global Moderator @Reolink Fiona last edited by joseph_1979

          @reolink-fiona And now we have the 2.4G/5G WIFI selection as depicted below.


          Personally I would have expected additional features as requested by customers.

          Any other changes made to the code so we will do more specific tests.

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          • ramms_119
            Ricardo Garcia @Reolink Fiona last edited by ramms_119

            @reolink-fiona in this new application there is a problem that in the previous version (4.37.6) worked very well. It's the following, in the notification sound, you could choose a personalized sound that we had on the phone. in this new application even choosing a custom sound, that same sound does not play and only plays the sound that we have predefined as general notification of the cell phone. I think you could see what's going on, it's an important thing to be able to distinguish a sound from the reolink app from the other apps on the phone. Thanks (samsung s23+ updated)


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            • joseph_1979
              Joseph Global Moderator @Ricardo Garcia last edited by joseph_1979

              @ramms_119 Yes I noticed this from the instant I upgraded. As you stated it was working really well on previous version. Support notified.

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              • Reolink Fiona
                Reolink Fiona @Ricardo Garcia last edited by Reolink Fiona

                @ramms_119 We noticed this issue and our engineers are checking it. You can send some info like phone/camera model to our support team if you meet the same problem. Submit a ticket here, Submit a request – Reolink Support.

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                • Reolink Fiona
                  Reolink Fiona @Ricardo Garcia last edited by

                  @ramms_119 Updated: The notification issue is fixed in this APP version. Download link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

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                  • joseph_1979
                    Joseph Global Moderator @Reolink Fiona last edited by

                    @reolink-fiona Installed and now the selected alerting tone is used. Thanks.

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                    • ramms_119
                      Ricardo Garcia @Reolink Fiona last edited by

                      @reolink-fiona thank you very much. now it works great. you are the best. I will continue to test and see if there are any more problems. grateful

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                      • user_711753505476752_711753505476752
                        skalamanga @Reolink Fiona last edited by

                        @reolink-fiona hi.

                        I bought the poe doorbell to replace my nest hello.

                        Below is a screenshot of the app on my zfold4.


                        As you can see, the area for checking history is almost non existent when the phone is folded open. When closed it looks like this.


                        Can foldable devices get supported please?

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                      • reolink_349195110404230
                        reolink last edited by

                        Hi!

                        Where can I get older version of the iOS app? Since updates for some of the newer devices (Fisheye / Doorbell) my iPad that I have used for years with 100% reliability is having some real issues.

                        I have the iPad dedicated to running the iOS Reolink app which has my NVR as the only device. I run this in 4 screen view, three E1 Pros and a Lumus. Prior to the latest updates (that were force updates I must add) the feeds slowly drift from live, settling about 20-30 seconds out. This is worse for the Lumus camera, that I used to use to see who was at the front door, which lags out after about an hour and is typically 10-15 seconds behind.

                        I have tested the iOS app with another, newer, iPad that I have and that drifts too. What I really need is to get back to the last stable version for iPad as that really was a great application for my needs. I used to run this iPad 24/7 for months on end without any lag or drift.

                        Can you post up some links for off-app store installs please? v4.32.1 would be ideal, but even v4.35.0 may be unaffected. Sorry I don't know the last good version I used, as I'd rarely update the app and since it was working, never had to.

                        Thanks!

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                          • joseph_1979
                            Joseph Global Moderator @reolink last edited by

                            @reolink_349195110404230 Email Reolink support and they shall provide.

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                            • hatuxka_683502189514924
                              hatuxka @reolink last edited by

                              @reolink_349195110404230
                              after this update only the iPad can connect to our 6 cameras. we are away from home for an extended period so no idea what to do

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                            • user_749691899310238_749691899310238
                              user_749691899310238 last edited by

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                              • user_706909925544120_706909925544120
                                user_706909925544120 last edited by

                                This sounds like an exciting update! The enhanced time-lapse feature and UI optimizations seem promising

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