Reolink App v4.38 Released! Enhance Time-Lapse Function & Added Preview Page Light Mode

[Reolink Fiona]

Hi all,

The new APP v4.38 has been released.

This version mainly optimizes Time Lapse functions and some UI. You could download the new APP via the Google play store/Apple APP Store.

Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.

Android APP Link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

What's new:

1. Enhanced time-lapse feature (Android)
●Improved overall performance and stability of time-lapse photography on Android.

2. UI Optimization：
●Added a new light mode to the preview page and made UI adjustments.


●Modified the UI for PTZ (Pan-Tilt-Zoom) controls.


●Added a more intuitive network status icon to the device info display. To better differentiate network connections.


Leave a comment if you have any questions.

Updated: The notification issue is fixed in this APP version. Download link: https://drive.google.com/file/d/1bY3DwXdl7BgD6MyA1qbx4BcPQk1pCncz/view?usp=sharing

[joseph_1979]

@reolink-fiona And now we have the 2.4G/5G WIFI selection as depicted below.


Personally I would have expected additional features as requested by customers.

Any other changes made to the code so we will do more specific tests.

[ramms_119]

@reolink-fiona in this new application there is a problem that in the previous version (4.37.6) worked very well. It's the following, in the notification sound, you could choose a personalized sound that we had on the phone. in this new application even choosing a custom sound, that same sound does not play and only plays the sound that we have predefined as general notification of the cell phone. I think you could see what's going on, it's an important thing to be able to distinguish a sound from the reolink app from the other apps on the phone. Thanks (samsung s23+ updated)

[reolink_349195110404230]

Hi!

Where can I get older version of the iOS app? Since updates for some of the newer devices (Fisheye / Doorbell) my iPad that I have used for years with 100% reliability is having some real issues.

I have the iPad dedicated to running the iOS Reolink app which has my NVR as the only device. I run this in 4 screen view, three E1 Pros and a Lumus. Prior to the latest updates (that were force updates I must add) the feeds slowly drift from live, settling about 20-30 seconds out. This is worse for the Lumus camera, that I used to use to see who was at the front door, which lags out after about an hour and is typically 10-15 seconds behind.

I have tested the iOS app with another, newer, iPad that I have and that drifts too. What I really need is to get back to the last stable version for iPad as that really was a great application for my needs. I used to run this iPad 24/7 for months on end without any lag or drift.

Can you post up some links for off-app store installs please? v4.32.1 would be ideal, but even v4.35.0 may be unaffected. Sorry I don't know the last good version I used, as I'd rarely update the app and since it was working, never had to.

Thanks!

[joseph_1979]

@reolink_349195110404230 Email Reolink support and they shall provide.

[hatuxka_683502189514924]

@reolink_349195110404230
after this update only the iPad can connect to our 6 cameras. we are away from home for an extended period so no idea what to do

[reolink_349195110404230]

@joseph_1979 Thanks, but sadly the iOS won't allow prior version.

When I joined Reolink and bought the NVR and 9 cameras the iOS app was near 5* from user reviews, and I agreed with that. No other system could compete with Reolink and that's what made my choice and I was happy with it.

Now the iOS app is something like 2 stars and you have to fix forwards on this. I'm really sad to see Reolink go downhill like this, innovating beyond the capabilities of the infrastructure and the bounds of reliability. Please dig out an old codebase and release that as the 4.39 version. Find your way again please, of you'll loose customers

[joseph_1979]

@reolink_349195110404230 Indeed they need to improve the clients across all platforms and add more features without impacting current functionality. Yes, the clients should be stable and robust.

[reolink_349195110404230]

@joseph_1979 Maybe just re-release v4.31 (or around there) on the App Store as a separate app "1st Generation Reolink", so the customers that have already invested heavily in Reolink can continue to use the system (because it's not just about the hardware, everything needs to work as one to deliver the user needs).

The latest hardware and experimental technology can then live happily in the regular "Reolink" app. Just for extra information on v4.38, it does seem unexpectedly exit / crash reasonably frequently. I so miss the reliability and accuracy of the previous versions

Can the suggestion of a second App on the App Store be passed onto the product teams please? I'd wager that a "1st Generation Reolink" app would get those 5* reviews again, which is what attracted me to invest in Reolink over other systems in the first place.

[user_749691899310238_749691899310238]

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[user_706909925544120_706909925544120]

This sounds like an exciting update! The enhanced time-lapse feature and UI optimizations seem promising