Posts made by Bill1426

@joseph_1979

@joseph_1979 I hope this clarifies it more..
First camera on the NVR is Camera 1. But the FTP file names it 0.
(NVR_00_20251002011659.mp4, But it should be named NVR_01_20251002011659.mp4)

Second camera on the NVR is Camera 2. But the FTP file names it 1.
(NVR_01_20251002011659.mp4, But it should be named NVR_02_20251002011659.mp4)

Third camera on the NVR is Camera 3. But the FTP file names it 2.
(NVR_02_20251002011659.mp4, But it should be named NVR_03_20251002011659.mp4)

Forth camera on the NVR is Camera 4. But the FTP file names it 3.
(NVR_03_20251002011659.mp4, But it should be named NVR_04_20251002011659.mp4)

This is also the case with Downloading Playback Videos from the NVR.

@joseph_1979 NVR and Cameras all have the latest firmware.
You can not generate subfolders by camera name via FTP on the NVR.
Plus, if it could, the issue is the camera naming (NVR_00 is really NVR_01, etc), which is the original issue.
I also noticed that if you download video clips the naming is also wrong (ie, NVR-0-Garage, which is really NVR-1-Garage), but at least it has the camera name (garage).

@joseph_1979
The cameras are connected directly to the NVR (RLN8-410). No separate POE Switch.
There is no option in the NVR to FTP on a per camera level.
The only option for FTP is On or Off , and a schedule per camera.

When the video clips are saved to my NAS via FTP, the camera numbers are wrong..
Example: FTP file says, NVR_00_<date><time>.mp4, but it's really NVR_01_<date><time>.mp4.

It would be nice to have the correct camera numbers,, or even better,, have it save the file with the Camera Name.

With v8.17.6 playback is jerky.
Went back to v8.16.8, no issues.

With v8.17.6 playback is very jerky.. Went back to v8.16.8, no issues..

Updated to v8.16.10, on Windows 10, and the issue I am having is when I close the Reolink Program, it gets stuck running in background.
I have to open Task Manager to End Task.. This has happened too many times. So I am back to v8.16.8.

I have the same issue.. My setup is (4) RLC-820A cameras, connected the Reolink NVR..
All have the most current firmware, and Reolink Client on Windows 10.
When there is a delay, I get the icons on the screen (let's say for vehicle motion), I can hear the vehicle drive by, and the video will show the vehicle drive by 5 seconds later.

@joseph_1979
The NVR is on the same network. All hardwired. Only thing running in background is Anti-Virus (eset NOD32 (Not Internet Security)).
Reolink is showing 5 instances in Task Manager
With Hardware Decoding On.. Using 0.3% CPU, 332mb Memory
With Hardware Decoding Off.. Using 2.0% CPU, 260mb Memory

@joseph_1979
I turned off Hardware Decoding, and right away I noticed that anything moving, freezes for a second, then moves again, then freezes, and moves again (vehicles, people, etc.).
My Computer system is a AMD 5800x CPU, 32 Gb Ram, Nvida RTX-3080 10gb Ram. So, there should be no slow down or freezing..

@joseph_1979
I'll try disabling Hardware decoding, and see if it helps.. Thanks...

I was running Windows Client v8.14.0
There was a delay in video in this version also, I thought they would have fixed it in 8.14.2.

Current System Setup:
Reolink NVR RLN8-410 (N2MB02), Config: v3.0.0.0, Firmware: v3.3.0.226_23031644
4 - RLC-820A Cameras, Hardware Version: IPC_523128M8MP, Firmware: v3.1.0956_22041501

The issue I'm having is in:

1) Playback mode, I get audio, but no video (black screen)...
I then have to click on Live View, wait 10 seconds, then click Playback. Usually that fixes the no video issue.
The No video issue happens randomly...

2) If I have the client (Windows Client) running for more than 20 mins, I get a delay in video.. Audio is fine.
Example: I can hear a vehicle drive by,,, the icon on the screen shows a vehicle,, But 5 - 7 seconds later, the video shows the vehicle driving by.

@big_ted

95% of the time, I get the black screen when I do the following..
Playback Mode
Single or Multiple Screens in view (highest 2 screens at a time)
In High Resolution Mode (but a few times in Fluent mode)
If I then I click on a new time line (example: looking at 6:00am, and with the mouse I click on another time (on the time line bar), I will get the black screen)
It's random as to when I click on a new time line.. Could be the first time I change to a different time,, it could be the fifth time,, etc..

@big_ted
Running Java v8, build 331 (both 32 & 64 bit installed).

@big_ted
I installed the beta client v8.8.0, and as you said disabled hardware decoding. The black screen issue has been reduced, but still happens.

I have the same issue.. I get a full blank screen. Happens to me on playback only, and is random..
My system:
Dell Alienware R10
OS: Windows 10 - Home 64bit
CPU: AMD Ryzen 7 5800x
RAM: 32gb
Video: Nvidia Geforce RTX 3080 10gb

@joseph-chircop_497308027822318
I can also confirm that the "Fixed Frame Rate" & "Interframe Space" options are not there..
But I also noticed that, Based on their picture, they are showing the option on a single camera, Not on an NVR.
(Notice the 810A (upper left corner), and the lack of which camera to set (which would be above the "Stream" on an NVR).

@reolink-fiona
Something to add to the Client v8.7.0, is a way to set a default for the resolution when you make it full screen..
Then the customer has the choice whether Standard (Balanced) or Clear..

As for the Import function,,, it serves no purpose to have an Export configuration option, without a way to Import the configuration.