Posts made by Chopstix

@kimchigun I am in SE Michigan. Weather has been similar, cold, overcast and rain with a few days of sun. Fully charged before install and today sitting at 52%. The 3W solar panel has never shown to be charging even on the few fully sunny days we have had. Average 1% drop on days with little to no detections, 2-3% on days that I play/test the camera.

Also, I am having an occurrence of recorded events being fragmented in to multiple videos, even with constant motion occurring. Even had one occurrence where the video fragments during a tracking event.

@joseph_1979 it fragments the video with constant motion still in the FOV. It will also fragment the video in the middle of tracking as well.

@joseph_1979 From my limited use of this unit so far, agreed... Battery cams that support 24/7 recording (always on) are better candidates for motion tracking. I have found that if the object is coming towards the camera, there is enough time to power-up and track. However if the object is moving across the FOV, it has a high probability of missing. I'd like to give the Atlas a try at some point.

As for 360 PIR, they could simply add multiple sensors around the base. If one or more sensors detects motion, the camera rotates to that direction. It might not be that simple, but it works like that in my head.

I am going to have to test the solar panel. Granted it is winter here and the sun is at it's lowest azimuth to me (although I do have the panel angled to match), but even if there are zero detection events in a given day, the battery percentage does not go up. It has been a steady decrease at an average of 1-percent per day. The days that I test the camera, it drop 2-3 percent. I am wondering if perhaps the panel is defective.

I like the specs on the TrackMix but for this area I don't need wide-angle as I have a Duo2 overhead on the 2nd floor roofline. Honestly, I don't even really need motion tracking for this application (I just need to monitor the deck door) but I like the option of manually panning over to the pond and capturing events.

I am having zero Wi-Fi issues. My Home Hub Pro is at the front of the house on the second floor so assuming the antenna has a donut signal shape, this orientation is ideal. But to our points, having RSSI or a percentage would help users fine-tune placement although I think percentage would be more user-friendly. Or why not both? Case-in-point, the HHP is in the room directly above my Wi-Fi doorbell and that shows 2 bars signal strength. No signal issues but I am very curious on he actual signal strength.

My recording schedule is set for always. The post-detection recording is set for 8-seconds and oddly, the first video segment of any event is always 8-seconds. It's almost if the camera is not recognizing that the event is longer than 8-seconds so it stops recording and then immediately starts again. But that does not explain the continuous video fragmentation (at random lengths) for a single event. I am going to increase the post-detection recording time to see if the first video segment time matches.

@philhal2_823788642009256 this is an older FAQ. I am currently running version 4.51.1.2. When setting up a new camera, add it to the app as a standalone so you can connect it to a different Wi-Fi network. You can then add it to your Home Hub. If you setup up a new camera directly into a Home Hub, it will be setup on the Home Hub's Wi-Fi by default.

I have had the opportunity to test this model. Just some brief thoughts here and I am happy to answer any questions to the best of my ability.

1. Motion tracking with a camera that has to wake from standby mode sometimes does not trigger. In many cases, the object that triggers the PIR is already gone.
2. Still no 360-degree PIR.
3. When active, motion tracking seems to work best when followed object is no closer than 3-4 feet. If too close to the camera, it looses tracking and returns to Monitor Point.
4. Motion tracking is not smooth. I jumps/stops/jumps as the object moves.
5. 3W solar panel is inadequate. Perhaps my unit is faulty. I get no increase in charge percentage from the solar panel even though the connected icon is present.
6. Zero signal issues with the camera on the outside eve of my deck and the Home Hub Pro on the other side of the house. Full 5GHz bars. App and/or camera desperately need a Wi-Fi signal PERCENTAGE meter.
7. Video output is not a contiguous video. For any given motion event, the camera breaks up the video into random length segments. For one of the tests, the motion event was 1:58 and the event was broken into 7 video segments ranging from 8 seconds to 27 seconds each (video is below). I have not been able to determine what criteria it uses for breaking up video.

@reolink-oskar I have some WP DTNVG's for running around in the dark but that tech is far too cost prohibitive for residential and commercial cameras. I think low LUX cameras are the way to go. My RLC-843A's far out perform my 1240A's in low lighting. In the suburbs with skyline glow, my 843's do not need IR while my 1240's do. I don't like color NV as it requires white light. As a result, depth of field is only as good as the throw of the light. On one of my 843's I have disabled the spot light for this reason. If low LUX cameras are not an option, external IR flood lights. I have a Duo2 mounted on my second story roofline for overwatch of my back yard. At that distance, the built-in IR is useless so I splash the property with two IR floods.

For tactical use, companies are mixing thermal over one eye and NV over the other. The tubes are matched and calibrated and the end result is amazing recognition ability in the dark for the operator. Not sure if that could be incorporated cost effectively into a security camera, but it would be sweet.

@radioastronomy_410111540293820 I have two external IR flood lights in my back yard for this reason. I have the cameras IR turned off and my two external out of view from the cameras while still splashing the the grounds. Reolink already makes an external camera controlled flood light so I don't see why they could not do the same with an IR light.

270-360 degree PIR for PT cameras.

@joseph_1979 hahaha. They put me in the cool kids club.

@icancyou_596163611529276 I do not have that camera model however I do have seven of their cameras which some have audio recording enabled and others do not. Never had an issue with the settings reverting themselves back to on. You might try to submit a trouble ticket via the website.

@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?

Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?

@alan_909533752111327 I have found the same occurrence with the Windows client. To resolve it I had to do the following:

1) Open up a max grid view to find cameras that are not on sequential channels. Often times when I add a camera, I find that the NVR will drop it in some random channel way down the list. I have had to drag/drop my cameras to be sequential.

2) Change the live view resolution. I have found that often times when adding a camera, the Windows client will choose a preview resolution that the camera does not support. This causes the preview to be missing.

I am not aware of a Reolink branded extender although I also call my kids by the wrong names sometimes. I am wondering if the firmware is simply future proofed for an extender that is in development.

@boomish_893913578897601 I too noticed that ALL my iOS clients stopped getting notifications sometime in the past week. The solution was to delete the clients and reinstall. In my case, I have all my cameras connected to a Home Hub Pro so the app reinstall was easy... just connect to the HHP and back in business. If you don't have a HH/NVR, you'll have to add each camera back to the app. As for cellular, when the notifications stopped it stopped on both Wi-Fi and cellular but after the reinstall, it started working on both again. If you can access the camera via the app while on cellular then there should not be anything preventing notifications over cellular. At least not that I am aware of.

Yes, understand now what you mean by it not being a native iPad app... apps camera preview screen does indeed stay on portrait. We have multiple cameras and my wife uses the grid view feature which always follows the orientation of the her tablet so it has never been an issue for her. If you only have the doorbell, make sure in the app settings to check the box "Auto Live View". It will launch the last used camera (in your case, the doorbell) automatically in whatever orientation your tablet is in. Hang in there!

@joseph_1979 I returned both a Duo 3 and Duo 3V for this exact reason. I ended up using Duo 2's for front and rear overwatch.

Is the bar wider than the distance between two of the 3 camera mounting holes? if not, orient the camera mount so that one hole is either at 12 or 6 o'clock. Use a screw to fasten the mount directly to the bar through that hole.

The other two holes will now be on each side of the bar. Use a flexible pipe strap (or flat stock) across the back of the pipe to secure the other two holes.

We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.

Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.

The tracking works well. I am surprised that the lights/sound of the camera did not startle it. It must be used to the area.

Unfortunately, when I go to view the devices/cameras, I can find no setting on the mobile app to select a preferred band.

@user_829609175638167_829609175638167 Odd. My cameras allow me to switch networks as well as set a preferred band. If you factory reset the camera, can you then choose the 2.4G network during initial setup?

You said you swapped ports. Does the issue follow the same cameras? Have you factory reset your DVR as well?