Posts made by Chopstix

@user_791048476700818_791048476700818 old post but since it was never answered and recently revived, I am tagging @joseph_1979 in on this.

@user_762892665549042_762892665549042 check for the UPnP setting in the DVR and turn it on. Optionally, you can turn on the bridge feature (if your DVR has it) and it will put all DVR connected cameras on your local LAN instead of the Reolink private LAN.

@travasaurus_893442009145504 In the Windows app, stretch view is horizontal stretching, not vertical.

@user_603788725944329_603788725944329 Additionally, if you have not already done so, enable UPnP on both the DVR and your home router. If the non-DVR cameras are accessible remotely then UPnP is likely already active on your home router. Check the DVR.

@user_871533405733092_871533405733092 you can manually check the Reolink downloads for firmware here https://reolink.com/us/download-center/ to make sure that you have the current version. If you do and are still experiencing issues, I would continue with your Reolink Support trouble ticket. There is no need to open a new one, simply respond back to the one you made previously.

@joseph_1979 I stopped writing code back in the late 90's. I only did it for a very short time before going back to software and infrastructure and architecture. I worked with C++, VB/VBScript, Java/JScript, HTML and some MS SQL database scripting. I started IT in 1992 deploying Microsoft server solutions but when WWW 1.0 started taking shape, I moved over to software to help transition client-server applications to web-based. When I took a position at Ford Motor Co, they quickly moved me over to a customer technical liaison role because I understood both development fundamentals as well as delivery mechanisms. I also spent a lot of time there developing server and web farms. That was the last time I wrote code other than dabbling here and there with HTML/ASP. Today I work as a part-time as a consultant. I help SMB better leverage their existing technologies while identifying which areas of their business can benefit from newer/emerging technologies.

@duke_794675553296591 submit an inquiry via the support page

@joseph_1979 in the US, all the major providers support eSIM.

@joseph_1979 in theory, a camera with eSIM could have a country specific firmware installed that when initialized, registers itself with all available carriers for that region. I spent some years doing software design for Ford Motor Company. If I were tasked with this project, my process would go like this...

1) Purchase use subscription from camera vendor.
2) Vendor activates device with all local region carriers.
3) Upon initialization, camera is downloaded with carrier info into separate profiles.
4) Camera detects strongest signal and writes the eSIM profile accordingly.
5) When signal drops below a specified strength for a specified duration, camera performs signal detection again.

Then I would hand it off to the dev team for coding

Perhaps the camera has the ability to store multiple carrier profiles that are managed by the end user rather than a single vendor subscription. Anyhow, yes, I am interested in knowing how they are implementing this.

@joseph_1979 I appreciate the detailed explanation my friend. I am well-versed in SIM and eSIM as well. Not quite as deep as your knowledge so I do appreciate the details!

I was more referring to the end-user experience. Based on the advertising that the camera can pick the strongest 4G network, that assumes that the end user has multiple providers available to them. Does this suggest that the end-user must have a subscription to multiple providers? This is not a good selling feature.

There are two-way radio manufacturers (retailers) that are offering two-way radios that operate on 4G (I assume auto-switching eSIM) with only the end user paying a subscription fee to the manufacturer. They suggest that the radios will find and connect to the best 4G signal it can find. The end user pays a single subscription fee to the manufacturer and the mfr handles the rest. This of course does not come without concern of long-term sustainability as the radios are useless without subscription or if the companies go out of business.

So this brings us back to the camera... single subscription to Camvue or does the end user have to manage multiple cellular subscriptions?

@reolink-oskar from the link, "The included SIM card auto-selects the strongest 4G network". So subscription is to Camovue, not the carrier of your choosing? There are some handheld radio companies moving to a direct subscription model vs carrier-based.

@flashmagnum_909351053578484 that's not immersive mode you are seeing. Immersive is something different. I do not have a TrackMix but I believe that is the preview of the second lens. My thoughts are that is by design so that you can easily identify dual-lens cameras. I believe @joseph_1979 has a TrackMix and should be able to offer some clarity.

@joseph_1979 100% on the scheduling. I was more speaking to remote triggers such as doors and windows.

@joseph_1979 spelling comprehension is important. Edited! Thanks!

That is exactly my point. For the price difference, I am wondering why even test/add motion tracking on the Argus PT Ultra. The price/feature difference makes the Altas an easy upgrade choice.

To that, I think I read somewhere (maybe Redit) that the Altas with continuous record ON (required for pre-detection recording) only has maybe a week of runtime on battery alone. And that the always ON schedule does not allow for a full 24/7. There is a daily limit. I will try to find it.

Regardless, I think the Altas PT Ultra will be my next purchase.

@reolink-oskar I have been testing/evaluating the Argus PT Ultra Motion Tracking version. I am curious, with the negligible price difference between the Altas and the Argus, why did Reolink decide to test motion tracking in the Argus? The Altas seems like an easy upgrade choice if you want motion tracking.

@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.

@user_823105804419257_823105804419257 for information regarding returns and refunds, please visit https://support.reolink.com/hc/en-us/categories/360000280514-Orders-Payment/

@joseph_1979 I hope they are paying attention regularly. As a family, we do a lot of RV'ing. Not a day does by with the big rig that I wonder if engineers ever spend time camping/touring in a motorhome that they have designed. I am active in several branded motorhome groups an while there are factory reps that monitor them, it seems like the information goes nowhere.

@sparker_825114123485429 Choppy from the... mobile app?... Are you on cellular service or local area Wi-Fi? It is specific to particular connection type?

@kimchigun it’s 8° today however last week it was above freezing, 34 to 38° daily on average with sun and I wasn’t getting charging. Could simply be some quality consistency issues with whoever supplies the batteries. I know of a lot of batteries won’t charge below 40F. Maybe that’s what I am experiencing.