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It would help if you specify exactly which Windows (Mac?) client is installed.
No NVR. Camera is accessed only with the Windows Client and Android app.
This firmware fails to load on my RLC-1212A. I notice a difference in the description:My camera:Model RLC-1212A Hardware: IPC_523B1812MPUpdated firmware:Model RLC-1212A Firmware IPC_523B18128M12MPI received the 1212A camera over a year ago as a "Test". Did that camera "quietly disappear" when the actual production model came out?
Put in an SD Card.
@christian So cool. Could you post a screen shot of this option?
I believe the answer is, "The customer cannot replace the SSL Certificate. Live with it."Modern web browsers have created a "Catch 22" situation with regard to web site security.
The customer is caught (Catch 22)
After the first time, web browsers remember, "go there anyway".This situation is really annoying.
@armagh_709620400558321 I do.
@user_671416932614237_671416932614237 Just peachy. An even newer firmware was released just yesterday (June 4, 2023) My camera is set to Autoupdate, and a search for firmware updates says my version is the most recent.Well, this is a puzzle. I can download and update the firmware, but will then have no method to "go back" if I don't like it. Hmmmm.
@crimp-on_62210811129 I took a screen shot of the "Stream" settings, which appeared correctly in the editor, and then when I "Submit" is says "Undefined".Reolink's forum software is not in my "Top Ten" right now.
@user_701308247294204_701308247294204 Some RLC cameras have a setting at the bottom of the Stream section:
@melroy I am not confident that Reolink software engineers monitor the user forums. My guess is that the answer is "can't be done". The mobile app works the way it does, and no other way.As the article referenced explains, a device opening a port to a remote server creates a link that the remote server can use to communicate with the device.My impression is that when a customer opens the Reolink smartphone app, the app connects to the cloud and uses the customer login credentials to scan the database for UIDs registered to that user who have open links to the server. If the connection is not already open, then the server has no idea which IP address any particular device may be related to.Only cameras that have connected to the server with their UID can be opened with the app.Opening a port on a customer router for remote access (i.e. port forwarding), does not restrict access to any particular IP address on the internet. For example, the Reolink RLC cameras include a web server that provides a way to view the camera video. If a user forwarded an external port on their router to port 80 (or 443) on a camera on the local LAN, then they could access that camera remotely. (provided that they can supply the correct user name/password.) This does not scale well, because every camera would need a separate external port linked to their internal IP address.
What a cool idea. If Reolink supported using IFTTT to make cameras start recording, then all sorts of switches could make this happen. Have not seen an IFTTT motion detector, but without the integration there's not much point in looking.
@christian-meneghini_543174703677572 Have tried to post a screen shot. "Undefined" my a***
@christian-meneghini_543174703677572 Windows Client has that feature:on the General Settings.
@christian-meneghini_543174703677572 Windows Client has that feature:
@user_671416932614237_671416932614237 Oh, geez.Do we have the same camera?Model: RLC-1212ABuild No: build 22032880Hardware: IPC_523B1812MPConfig: v3.1.0.0Firmware: v3.1.0.902_22032880Details: IPC_523B1812MPS18E1W011000000001
@bertdebondt_312190272442529 I have no NVR. All cameras are individually accessed by the Windows Client v8.10.4.My experience is slightly different. When switching from Live view to Playback view, the tiny resolution indicator in the lower left of the screen may display "Low" (Fluent). Once it is changed from Low to High (Clear), it will remain High if the view is switched back and forth between Live view and Playback view. I can switch to another camera. When I come back to the origiinal camera, the resolutions remains "High".However, if I drag a camera over to the viewing window while the window is in Playback mode, then the Client gets confused. Resolution shows up as "Low" and the Client thinks the live view remains the original camera.I've spend several minutes working changing cameras back and forth, views back and forth, etc. What appears to be the situation is that changing cameras while the window is in Live view works correctly and not when the window is in Playback view.
@waynewillis88_388564343382234 Windows Client 8.10.4 on my Windows 10 desktop does not exhibit these issues, i.e.
None of my cameras are on an NVR. Perhaps that might explain the difference?
@user_671416932614237_671416932614237 I have an RLC-1212A with "Clear" stream set to 4096x2784. The digital zoom works. (Although the newest Wiindows Client 8.10.4 is not pleasant to watch while zooming because of the "black flashes" as it zooms.)
@joseph_1979 Great Response. The Reolink mobile app (Apple or Android) functions because each camera opens a connection through the home network to the Reolink "cloud" and registers the UID of the camera in the cloud. The app connects to the Reolink cloud and uses that connection path that is already open.The Client (Windows or Mac) typically relies on knowing the IP address of each camera. As a quick "double check", record the IP address of every camera. Are they all in the same "IP Subnet"? i.e., the first three numbers are the same, such as 192.168.1 ?
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