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@drealine_329342379503810 Yes, we did suggest support to add the backup and restore of configuration file on each cameras. Hope one day we will get it.
@user_809262480933115_809262480933115 I suggest you to email support on support @ reolink . com . I do not think the dev team read what we write here. Never seen any feedback from them.
@reolink-daisy Can we have the specs please?
@antonio089_626720538640449 if you have no electricity then your option is to have 4G cameras charged through a solar panel as suggested by Steve. And ensure that you have local recording (on SD) as well as in the cloud just in case the cameras are stolen. There is the GO PT plus and Duo 2 LTE.Have a look at https://m.reolink.com/product/reolink-go-pt-plus/?gclid=EAIaIQobChMI9IrI8YnQgAMVhdzVCh32FQTWEAAYASAAEgIYdPD_BwEEnsure you have a strong 4G coverage as HSPA bandwidth (3G data) is not enough.
@user_809262480933115_809262480933115 Appreciated. We are here to assist wherever possible. My suggestions or ideas could be your solution. I am a customer like you but have a vast knowledge and experience in networking, Telecom and software development. We have been asking for webhook since day one and they should deploy it on most of the cameras. I have asked for fully fletched IFTTT (not everyone uses HA), matter or MQTT. They have good cameras but they should improve both their fw and clients.
@seb_526812765704330 I agree. I told them you need to be in synchronicity amongst all platforms. If you introduce a feature...make it available on all clients at the same time. FULLSTOP.Yes, fw....we saw it once and then nothing. Not even the email subscription for fw upgrade has ever worked...at least to me. If not working then remove it. My sister has TAPO....if there is fw upgrade on any of the cameras she receives a notification on the client. This is fantastic and easily to implement. The playback is by far better. We are telling them where to improve but they don't listen to us.
@boss06518_449790654218427 Just have a search for '12V 4A with 2 way splitter' and you will find at Amazon.
@flashmagnum I am on Android client version 4.52 and when the icon shows one box then when you click on the camera you get the wide-screen view only. You need to swipe to the left to get the telephoto view.
@big_ted wholly in agreement. This is way far from professionalism.
@user_727993210269845_727993210269845 Well RTSP entails for a constant stream and so producing one from a wireless camera requires the feed 24/7. The solar panel don't produce enough power to run a continuously transmitting camera. But even though the solar panel did produce enough power to run during the day, then you need a high capacity battery to having run during the night. And this comes at a cost.
@egmontr_304656000733347 Kindly submit your request to Reolink support on https://support.reolink.com/requests/ . Shortly Reolink shall update the client to have a different ring tone if the doorbell button is pressed. However, we, as customers, are requesting Reolink to call the smartphone as is being done by competitors. We receive lots of push notifications for a myriad of appls and so we need to have an incoming call on our smartphone when the doorbell button is pressed. Their proposal as an interim is fine but we need a SIP call.
@reolink-oskar Finally we see the DUO floodlight in 4K. This should be more than welcomed by the customers.
@user_692258092847314_692258092847314 You may hide it in a small plastic junction box near the solar panel.
@user_901203979997352_901203979997352 we have requested that festure. I read that during this year they will add IFTTT.
@reolink-oskar We need a CX version of the TM having higher fps, higher zooming, higher definition on Telephoto and patrolling. Am I asking a lot?
@ergomanservices_704492722979564 You need webhook or a simple http request or matter but none of these are available on Reolink cameras. So what can you do? You can enable email on detection with the email address being the Pushover account and then instructs pushover to send notifications. You can also enable ftp and when the file is received then you can write an application to send a notification.
@chopstix That's the design now.... it works as designed... their usual answer. I had similar issues with big suppliers and then I withheld support payments.
@reolink-daisy Excellent. Can you confirm or otherwise whether we can control the camera directly through our Client once the camera has been connected to the Hub Pro? For instance I am away from home and there is a failure on the Hub Pro.
@ergomanservices_704492722979564 Depends on the features available on the security system you have? RLN16 (NVR) has no external I/P and O/P triggers. These are only available on the RLN36. Check methods of interfacing on your security system.
@user_777824613310594_777824613310594 Submit your request to support. The more requests they get the more we see it implemented.
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