Best posts made by joseph_1979

@doug_752101354516718 Uh we have been asking this for quite some time. We asked for status, schedule and more settings on the Scene Mode. This is on the application and doesn't entail any changes in the firmware. At least on Android and IoS. Hope we see this implemented.

@seb_526812765704330 Correct. It was working fine on a previous version but now whenever you click on the notification it will take you to the live view. They need to fix it.

@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.

@user_811736275218677_811736275218677 We have asked Reolink to provide this and status for the widget feature.

@viswa_660432243101703 Maybe they carried out maintenance on their servers. I have already suggested that they should somehow inform the clients about planned maintenance. I had an issue with push message notification and I did a trace and noticed that the alert was being sent by the cameras but there was no push notification sent by their application servers towards google FCM. They said that they will alert the customers of such maintenance.

@user_704522064679100_704522064679100 Restoring/Resetting the camera will set the parameters to their default factory values with the exception of the WIFI settings. This is done purposely as otherwise you will have to bring down the camera and connect it to the router and set up the WIFI configuration..

@user_805124439601351_805124439601351 oh yes...similar to TAPO from tp link. Please submit your request to support. The more requests they get the higher the probability of being implemented. I will email them.

@ed_682671253913811 From the error code I knew what was the issue. Note that I am not an employee of Reolink but a customer like you :). I am here to give my support based on my engineering and software skills...give me thumb up so I will have a Christmas gift....ha ha ha joking.

Good to know you are now streaming.... if you have a nice stream...share it here.

@p0zeta20_671917366853819 Send email to support(at)reolink(dot)com Replace (at) by @ and (dot) by .

Video analytics process video in real-time and transform it into intelligent data. They automatically generate descriptions of what is happening in the video and are used to detect and track objects which also could be categorized as persons, vehicles, pets and other objects in the video stream. Video analytics turn simple IP video into business intelligence. We can use the camera to identify a License Number Plate and the car model and used it to open a gate (normally done through RFID). Other examples are shelf occupancy sending an alarm when the number items is below a threshold, parking lot monitoring citing the empty spaces available, face and gender recognition, crowd detection, congestion detection and many myriad of other analytics. Video analytics requires volume of data to be very accurate together with powerful processing power. Some camera suppliers are building their AI technology on cloud platforms thinking ahead of the future requirements. Is Reolink thinking about this business intelligence?

@ed_682671253913811 So the peer is receiving the RTSP request but refusing connectivity. Ensure you have the RTSP enable. Go to the PC Client>>Network settings>>Advanced>>Network Ports to enable the RTSP ports. Ensure you have the latest firmware installed. I would still email support to check whether you have the latest one. sometimes the ones shown in the download center are not the latest.

Of course the credentials are never dumped in logs.

Previously there was the possibility to see (netstat) which ports are open by exporting the diagnostic log but this has been removed.

@railfan-arizona_485965826351268 That means that they have improved the network connectivity protocol when establishing communication with the camera. Maybe this is the outcome of complaints raised by customers. Normally Reolink recommends to opt for resetting the configuration after an upgrade. This may be due to the fact that some upgrades may include new parameters or may create conflicts with the existing settings. However, if you really need more details then I suggest you to email Reolink support.

@user_736903663919286_736903663919286 We have requested this to Reolink. This is only available for the standalone floodlight.

@user_688413853466839_688413853466839 Toggle again VPN and add exception to Reolink appl.

And ensure you are on 4G/5G and try to lower the resolution. Avoid HSPA.

@kristof This should be through a parameter setting and not a customized firmware. So no more updates or else you need to ask them again to change the firmware. I am against customization.

@vigy_591093180735512 Reolink dev team has to implement. I know how to implement and code it but I am a customer.

So I suggest you to submit your request to support like what I normally do.

@big_ted Indeed. This 64 bit client brought lots of issues to Reolink customers especially those who are not technicals. I am running the 8.10.3 and have forwarded my complaints to support but their reply was not what I was expecting. Hope there will be improvements.

You needed to add the cameras because when you updated the client, the configuration has been moved to the 64bit client.

@neoxen_689456600318178 Correct.

@jk1211_705377705345248 What can I say. I am a customer like you and wish that they give more considerations to the customers requests. Their HW is quite good but the sw needs improvements. We are missing a lot of features.

You may request again support on support @ reolink . com

@big_ted This was not catered for in the 8.8.5 client upgrade routine. It should have deleted the 32 bit version and install the 64 bit. No rigorous testing.

I have them both but I know how to handle them.