Best posts made by joseph_1979

@jedi2020_32727772450952 IoS I meant MAC.....was in a meeting with my engineers while typing :).

@railfan-arizona_485965826351268 That means that they have improved the network connectivity protocol when establishing communication with the camera. Maybe this is the outcome of complaints raised by customers. Normally Reolink recommends to opt for resetting the configuration after an upgrade. This may be due to the fact that some upgrades may include new parameters or may create conflicts with the existing settings. However, if you really need more details then I suggest you to email Reolink support.

@big_ted wholly in agreement. This is way far from professionalism.

@nomahisssss_477125106348271 Object tagging which triggered detection is not yet implemented on Reolink. Customers are looking for it.

@kristof This should be through a parameter setting and not a customized firmware. So no more updates or else you need to ask them again to change the firmware. I am against customization.

@reolink-oskar Finally we see the DUO floodlight in 4K. This should be more than welcomed by the customers.

@davidandrewpowell81_526149738635440 Correct and they have introduced a scheduler on the sensitivity but has been restricted to motion. This should have been extended to cover all object types. There are still issues with IOT and clear stream views. I forwarded my feedback to senior support and hope they clear them before this is launched to the public.

@deneumos_530496798220528 I have both the E1 OD ( IPC_523SD8 / v3.1.0.1643_22122400) and the E1 OD Pro ( IPC_560SD88MP / v3.1.0.2099_23042210). I have no issue in reading the recorded clips.

The issue is either the micro SD card or the bandwidth. Do you have any issue in watching live view in Clear mode?

Go to playback and set the resolution to Fluent and try again. Moreover install the Windows client and try to watch the recorded videos. You can download the video. If you can't download from either Android and Windows client then most probably you have a faulty micro SD. Try to swap the SD with the other one?

@reolink-oskar We need a CX version of the TM having higher fps, higher zooming, higher definition on Telephoto and patrolling. Am I asking a lot?

@maineac_706707508990194 Yes, they are fixing bugs and developing some new features . Personally I won't make my application available to the customers unless I am 100% sure that it is functioning correctly. I used to spend a lot of time testing and re-testing before handling it to my customers.

The missing icons in live view and the calendar issues have been solved. However, they still need to solve the clear mode stream and the floodlight configuration.

@neoxen_689456600318178 Correct.

@reolink-daisy Excellent. Can you confirm or otherwise whether we can control the camera directly through our Client once the camera has been connected to the Hub Pro? For instance I am away from home and there is a failure on the Hub Pro.

@big_ted I did a quick check and observed the following.

1. If you set the stream mode to CLEAR for DUO 2 and log again, you won't have video but just audio. You need to set stream mode to FLUENT before quitting the DUO 2 live stream.
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3. One cannot playback DUO 2 clips if set to CLEAR mode.
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5. Changing from FLUENT to CLEAR in DUO 2 has no significance. Seems CLEAR is no longer available on DUO 2 from client's perspective.
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7. In playback, no bar to move the video backward and forward.
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9. Doorbell left in the 1:1 view. It should follow the others and should be stretched once the stretch option has been enabled.
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11. Floodlight no longer supported.
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13. Mode stream selection is not maintained when accessing camera outside its LAN. Stream mode selection works only when camera and PC are on the same LAN as client connects directly....This I can understand why.
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15. Scheduler for the sensitivity has been added for motion only. This should be extended to cover all the object types. During the night the sensitivity has to be higher for pixel changes detection.

I will report them to the senior support. The issue of the CLEAR stream related to the DUO 2 has to do with some old libraries being used in the development (old MS C++ distribution packages, DirectX, etc) and is not in my notebook. In 4 years time this is the first time I encountered the issue of no video. Will troubleshoot it later on.

@gohigher_705217548042448 If you have a WIFI BB router then I suggest you to try to connect the smartphone to the same WIFI of the camera and check it out.

@user_678736611209466_678736611209466 Most probably there is no solution for the correct measurement of the signal strength. So either full bars or just one bar.

@user_649233705312379_649233705312379 Try this https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/

If this is not the one you had then email support.

@jj_438212288213125 I suggest you to request this to support. Never came across such a scenario.

@iulian-tatarcan_132045030453418 I did ask Reolink for this too. It should be transparent to customers. Didn't get any feedback.

@reolink-lorenz But there is no scheduler for the scene mode. I did request this to senior support. Hope that we will eventually see this implemented together with its status.

@user_617650665832448_617650665832448 Under recording/schedule untag other.