Posts made by joseph_1979

@user_944897190998152_944897190998152 Push notification continues to function as camera sends the alert message to the pushx.reolink.com irrespective of source IP.

In your case, it seems that the session between the cameras and the P2P relay servers (AWS) is somehow lost. Since this is common to all the cams then I suspect a router issue. Do the disconnections coincide with the TTL of the DHCP? You may assign one of the camera a static IP (outside the DHCP range) and check.

@user_616377605799979_616377605799979 Yesterday I have removed the RLC-811WA to do some plastering and checked how the mounting has been made. I realized that when you turn the lock with the Allen key, it presses against the ball end and subsequently keeps it from moving. But the trick is that you first secure the plate against the wall and then turn the lock, preferably with a better Allen key. Now it is quite secured and one can hang a bucket (empty :).

@ballen_444787595395202 yeah, this is a common issue with resetting.

@torzen_925667169362104 They won't impact the WIFI bandwidth unless you are using it heavily with 4K streaming on a multitude of devices. Each cam requires around 10Mbps bandwidth and I presume you have a mesh WIFI system or access points.

However, as I pointed out the best cameras are POE since there will be no issue with WIFI signals which are impacted by temperature, interference, obstacles, etc. But if the cameras have an ethernet port you may connect them to your router. I have a WIFI Trackmix and a WIFI RLC-811WA and I connect them through their ethernet ports. Ethernet connectivity has priority over WIFI.

If I recall correctly this camera comes with the reset cable. Ensure that this is well protected from moisture. Try to spray some contact cleaner and seal it using weatherproof amalgamated tape.

Kindly note that there is a new firmware for the E1 Outdoor Pro with HW version IPC_560SD88MP. It's v3.1.0.4289_2412176762. Only bugs fixes.

@lafunamor You may find the name and the corresponding code in their product book at https://reolink.com/product-book/ . I cannot find a newer version.

@torzen_925667169362104 if your home WIFI is better and reachable at each camera location then use your Home WIFI instead of that of the NVR.

However, if you are able to get the POE system and able to run the cables then opt for this.

@user_943651774259367_943651774259367 This shall be solved in the next firmware release of the HHP. It shall be released shortly.

@lafunamor Not yet through application but through monitors connected to NVR.

@user_826669868925131_826669868925131 Normally I do the upgrade straightaway and I think on one occasion I did revert back. It was the WIFI doorbell.

@tontonpolak_944101077483698 Solar panels are only for battery operated cams.

@viva_home_177967715856535 why edge drive?

@chopstix camera...100M is more than adequate for a cam eth but the 1G interface costs merely the same. However, I cannot understand why they implemented the 100M eth port on Home Hub Pro and WIFI booster. So if you have 8 POE cams at 4K on the home hub then you hit the limit. Simple maths.... no laplace...no fourrier transforms....

@ian_378423442198695 Whenever I email support I get a reply within 48 hours. I normally email them on support @ reolink . Com. Make sure you gather as much information and screenshots so as to help them analyse the issue.

The camera that is resetting maybe due to some moisture in the reset button. Ensure that all terminals are well protected. Which model?

As for the HHP, I didn't upgrade mine yet and still on the 2T HDD. I didn't see anyone mentioning this issue at Reddit. I haven't yet gone through this task.

@reolink-oskar In my opinion it should have been a WIFI 6 rather than WIFI 5 booster so as to have your WIFI 6 (current and new releases) cams anchor to it at WIFI 6 speed.

How about having it powered through POE?

@user_949367016734899_949367016734899 Which problem?

@user_865232354136279_865232354136279 Detection is done by the camera and once triggered it opens two independent streams. One directed to the SD and the other to the HHP (Home Hub Pro). So the starting times should be merely the same. I did check this on my plugin and battery cams connected to the HHP and they are the same.

The only difference is the end time. The stream opened towards HHP is kept a bit longer. So there might be cases where you have two recordings on the SD and one on HHP. This is because the successive trigger occurs when the stream towards HHP is still open. The duration of the recording on the HHP will be the duration of the two recordings on the SD plus a bit more.

Note that there is no synchronicity between what is recorded on the SD and on the HHP. We asked for it and we have been told that it shall be made available in the near future.

@reolink-oskar This is a milestone reached by 2Q2025. Hopefully we will hear more innovatives and implementations of requests put forward by the customers.

Keep up the momentum.

@lafunamor This is only available on the NVR and the HHP. Not yet available on the application itself.