@user_972515934613676_972515934613676 Open a ticket with support.

@user_964832316215492_964832316215492 Email support and ask for the beta fw for the Home Hub Pro.

@simone_940990992965785 Not an issue at all. You can only draw a black rectangle on the screen, and it's not supported to draw other shapes randomly except for the rectangle. Quite limited. No improvements since it has been introduced.

Try to use the non detection zone under Detection Alarm.

@simone_940990992965785 It doesn't exist. It's a suggestion I forwarded to Reolink support. I am a customer like you.

@bas_702500083490998 Open a ticket with support.

@mart-tob_723653357826278 Opt for method 1 or 3 (best option) indicated in https://support.reolink.com/hc/en-us/articles/900000537406-How-to-Connect-PoE-Switch-Router-and-Reolink-NVRs/

@simone_940990992965785 We have already forwarded similar requirements. Just provide a free hand shape and that shall cover everything.

@kimchigun We are in 2025 and not in 1900 :).

@kimchigun Most of the NVRs have had an update. Unfortunately we didn't see any updates for the RLN36 for quite sometime but version  v3.6.0.415_25062842 shall be available shortly.

The more products you will launch the more resources you will need to maintain them.

@Reolink-Alyson Details of what has been added can be found at https://support.reolink.com/hc/en-us/articles/29389287899545-Reolink-App-Latest-Version-Released/

Hopefully one day we shall see this available on all the products. Maybe to reach a wide customer base, it can readily be implemented on the recordings stored on the NVR and the HHP. At least it will off load the processing power and storage needed to store the AI information.

@peterg_15714623025 You need to log on the NVR through a monitor. Follow the steps indicated in https://support.reolink.com/hc/en-us/articles/900000591146-How-to-Delete-Camera-from-PoE-NVRs/

@user_881946309079211_881946309079211 On the Home Hub Pro while in playback mode, you can select the storsge from where to watch the recordings. Either from SD or HDD. This is only available through the Android/IOS client.

@blaentwrchfarming_189937531191542 I never opened any and I assume that the configuration is stored on eprom and should be restored.

Can you post this in the other community at Reddit? Maybe there are members who have gone through this.

@user_881946309079211_881946309079211 Yes you can. I have that model connected to the home hub pro. So first I configured it to record on the SD and then I connected to the HHP and configured it to record on the HHP.

@user_969250755113203_969250755113203 Use https and not http as illustrated in my example. Ensure https is enabled under networks/advanced/server settings.

@erstaabi_964745837715624 so you got successfully completed. Try to reboot and check the version. If still the same old version download it and install it again. I have the same model and didn't get any issue to update it.

@jeremypsl I don't have any of these models and I checked their website. They need to update it accordingly. Thanks for letting me know.

forfiles /p "C:\what\ever" /s /m *.* /D -<number of days> /C "cmd /c del @path"

@user_969250755113203_969250755113203 And if you try this command what do you get?

curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"GetAbility\",\"param\":{\"User\":{\"userName\":\"admin\"}}}]" "https://192.168.50.14/cgi-bin/api.cgi?cmd=GetAbility&user=admin&password=#PASSWORD"

Change #PASSWORD with your password.

@user_875838214807694_875838214807694 E1 Pro lacks http api.