Posts made by joseph_1979

@user_620735247532084_620735247532084 Agreed. Kindly submit your requests on https://support.reolink.com/requests/

@frankoverip Email support and check if they have a newer firmware.

@s-stoessler_71959255531 Email them.

@john_350143387672724 There is an newer client v8.14.2. I am running this version and so far so good. Motion tagging has been added to the client for both live view and playback in CLEAR mode. I noted that it takes some time for the Motion Mark to appear on the camera menu.

I would have preferred its implementation at source rather than on the client. Though the algo might be the same we still cannot be 100% sure what has caused the trigger (in certain scenarios). But better than nothing :).

@user_752523005767835_752523005767835 I had the issue with 8.14.0 and it was resolved when I have upgraded to 8.14.2. Did you reach Reolink support?

@user_745660696895718_745660696895718 When you are unable to connect, check the WIFI at the location of the camera with your smartphone. To ensure whether it is a WIFI issue, for a day bring the doorbell near your router and check it out.

@user_745660696895718_745660696895718 Check the the WIFI strength is quite good at the location of the doorbell. Install ookla from Playstore on your smartphone and from this location check the upload speed. Note that from the camera perspective it is the upload speed which is important. Is this occuring when you check from the same WIFI as the camera or from another external network?

@user_766069324816607_766069324816607 I suggest you to email support.

Use Reolink windows client and go to maintenance. Turn off auto focus and disable reboot schedule.

@treycaron_64482223505539 Try to uninstall the old version first and then install the 8.14.2. And then scan for the cameras.

@greg_765217682145441 Check the version of the clients and the fw of your units from https://reolink.com/si/download-center/

@pernoi_434276731408615 you're welcome

@pernoi_434276731408615 I answered you in the other request you made.

@pernoi_434276731408615 The email parameters are inputted on the camera. Follow this two links.

To generate pa*sword on Gmail Account:

https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-App-Pa*sword-in-Gmail-Account/?gad_source=1&gclid=CjwKCAiA1MCrBhAoEiwAC2d64bFbVxv5L7rO3rMA_RqzE0aF5xV3ETcbYwM_pBF5SnoT1cjju4u7xhoCrzcQAvD_BwE

To configure email on cam:
https://support.reolink.com/hc/en-us/articles/900003637866-How-to-Set-up-Email-via-Reolink-Client-New-Client-/?gad_source=1&gclid=CjwKCAiA1MCrBhAoEiwAC2d64Yfoi5PY99XV1k87vh8Y36Pzm3d-XDAbLUSQSLNbnso12tpfWRaWvhoC6JoQAvD_BwE

@user_764085690396801_764085690396801 Patrolling is not available on TrackMix as stated in specs. Only tracking is possible. To check whether patrolling shall be made available on the Trackmix, I suggest you to email Reolink support.

@p0zeta20_671917366853819 This is what most of us are after. To start having cameras with F1.0. Let's see when we shall have them. Patience :).

@kyra_lan Thanks a lot. People who are crazy enough to think they can change the world in security, are the ones who do. So do it Reolink.

@user_689033448374468_689033448374468 That's on channel 2. So use rtsp://admin:PA*SWORD@IP_CAM:554/h264Preview_02_main ...... or sub

@drat_762739289403611 Good to know. Thanks.

@karschti_637593818415162 For the DUO 2, it consumes on average around 4.8W during the day and 9W when the spotlight is activated. For the TrackMix, the average day power consumption is 5.3W and 9W when using the spotlight. There is a slight difference between using the IR lights and the spotlight. The IR lights consume around 0.4W less than the spotlights.