Posts made by joseph_1979

@ruben-rms_333406151225538 Maybe you uninstall it and install a previous version. Then upgrade to the latest.

@westhaven-tcotu_847788504817806 Submit your request to support on support @ reolink . com. The more requests they get the higher the probability of being implemented.

@reolink-oskar

In order to be in line with your competitors you need to implement actual calling feature based on VOIP or XMPP. The one implemented is merely based on push message notification. And to go the extra mile, implement face recognition. And what about IFTTT, matter and webhook? Not all customers have HA for automation and I see that IFTTT is very basic. You may include the door lock too as competitors did. There are more and more features to add. It depends on one's imagination and creativity. Just read the customers requests here, at Reddit and in facebook and you will have an idea of what they are after.

@user_628934015619111_628934015619111 I have already raised this issue with support but so far didn't get a solution on choppy audio when connected in Clear mode. It is not a bandwidth issue as you stated but something in the decoding process. So I suggest you to take it up with support so that are aware that this is a widespread issue.

@slammandan_139595733913765 Submit your request to support on support @ reolink . com

@ken_197973053927635 Using the Windows client, log onto the camera you are going to share and select SYSTEM and then USER MANAGEMENT. Click on add USER and you are prompted to add the user credentials. Select USER type as USER and not ADMIN. This is for you to have full access to the camera. When you are on the camera go to INFO and take note of the UID (I guess you have enabled it as it gives you remote access to the camera),

Then ask your friend to install the client and there is a + sign to add camera. Click on it and you are prompted to enter the UID and then once entered and you click OK, the client tries to communicate with the camera and here he is prompted to enter the credentials.....i.e. username and password.

@ken_197973053927635 Create another account as guest. Keep the admin to yourself.

@jcmelchert_886275826479285 Check NVR version against the list provided at https://support.reolink.com/hc/en-us/articles/16279637037081/

And ensure you have the newest fw .... go to Reolink Download Center.

@user_684656311869595_684656311869595 Maybe these cameras were part of a kit in which case they don't have UID. Thence you cannot connect to them remotely.

@chopstix_887064913674433 Put devices accessing cameras and the cameras themselves on same vlan. Otherwise media flows through AWS/Azure P2P servers. This is their design which I don't concur with.

@varney_859118421213373 IR reflection from the wall. Move it a bit to the right.

@user_806105018958032_806105018958032 I haven't seen any document related to the webhook they announced. Try support.

@taimo-juhanson_453586972909750 you're welcome.

@user_884734665736402_884734665736402 Did you report it to support?

@ratstylz-reo_857440064061582 Which version are you running?

@tom_53156095549 Uh 7 years ago. At that time there was no Alexia :). Well I have been asking for IFTTT, matter and MQTT since then and still none of these has been implemented. It seems that these are not in their priority list.

@tarsha_363482441523391 It is rather difficult to accommodate everyone. My preference is name of camera followed by start and end time of recording. However, you may submit your complain to support on support @ reolink. com

@taimo-juhanson_453586972909750 can you try to do the changes from Windows client to see if this is an Android client issue? Which client are you running on your smartphone?

@antónio-rosa_64256460041 technically we say power supply adapter. The size of the pin for E1 series is Φ2.5*R0.7 with a 9mm protruding core.