Posts made by joseph_1979

@reolink_333507142684871 update on the unit rarely works. One has to check them manually via their download center. We have been asking to have the user notified when a new fw is avaliable. This should have been there from day 1.

@kimchigun Yes, they can be connected but some features may not be available on the NVR.

@mike-w_964663981568201 that's the same behaviour on the Win client. Send your request to support on support @ reolink . Com

RLC-423 Ensure that the POE switch conforms to IEEE 802.3at, 48V active. You may bring the camera near the POE switch and use the ethernet cable included with the cams.

@kimchigun Indeed. I would have launched it through the clients. I can't understand.

RLK12-800WB4 This is not POE. However, you can connect it to your LAN via its ethernet port and provide the 12V using its power adapter.

@crimp-on_62210811129 Nobody updates this site anymore!!! How many times I wrote the reply and whenever I click on submit I get an error and the only way is to get out of the site............and then I won't enter :). Time is precious for everyone.

@coconutdog_101409440162028 Click this link https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.19.5_0.exe

Open a ticket with support on support @ reolink . com

@celina_867750978158811 In the absence of a native support, a number of customers got Reolink working with Apple Homekit through scrypted.

This site doesn't allow me to add links other than those with reolink.com. But you can search the Internet with 'using Reolink with homekit'.

@mike-w_964663981568201 The cameras are there but playback will not start. To start a playback on any of the 4 cameras you have to click on the interested recorded video from the timescale underneath.



But if you quit the client and re-run, the playback default to one screen. This is not lost if you interchange between playback and live views at least on the Win client.

@crimp-on_62210811129 Oh... this is to indicate what triggered the detection. Sometimes even stationary objects are enclosed. That's why it is still in beta :). Definitely it needs to be improved.

@kimchigun This is my understanding too.

The out of view detection is based on 3 PIRs and so we have range limitation (say 10-12m). In addition what will be the behaviour of the camera when objects are detected by the 3 PIRs?

They reduced the tilt angle to 50 degrees. On the Trackmix this is 90 which allows the user to see beneath cam.

I cannot find the resolution of the telephoto.

@crimp-on_62210811129 So they added the smart event detection on this camera ! This feature is part of the professional line up. Have a look at https://support.reolink.com/hc/en-us/articles/43590651628697-Comprehensive-Guide-to-Reolink-Perimeter-Protection-and-Smart-Event-Detection/

Yes, sometimes pictures are not added, links are not permissible other than reolink.com. And a member has to wait some hours before adding more comments. Sometimes when I hit the submit I get an error and I had to log out and log on again. I doubt whether anyone looks after this.

@automator59_639186886537247 The Windows client is not meant to act as 24x7 recording/monitoring solution. This is the purpose of the NVR.

@ron_974431951515797 Follow this link https://support.reolink.com/hc/en-us/articles/38035645150489-How-to-Install-a-Hard-Drive-in-Reolink-Home-Hub-Pro/

I never checked the directories structure or tried to copy files which are encrypted (if enabled). You may try it.

@digitalocoee_474302894997736 So you are able to connect from any external network other than those where a Starlink router is used. But there are lots of customers using Starlink satellite and have no issues. Did you try to connect using your notebook?

@kgeo_977769030947016 Ask them to provide you with the beta fw which integrates the chime.

I don't know why they haven't released it.

@user_988230359494835_988230359494835 Try to delete it and add it again.

@digitalocoee_474302894997736 Yes you can. Have a look at https://support.reolink.com/hc/en-us/articles/360007011233-How-to-Capture-Live-JPEG-Image-of-Reolink-Cameras-via-Web-Browsers/

@reolink_333507142684871 I don't have the NVR and so I couldn't trace. However, the clients broadcast several messages with payload aaaa0000 and the cameras reply back with IP, port, UID, etc. I guess they are using the same methodogy.