Posts made by joseph_1979

@mamymam2013_465350299701478 I told you the issue is on various models.

@mamymam2013_465350299701478 Email is a template :).

@mamymam2013_465350299701478 I am running this version for more than a week now and have no issues.

@mamymam2013_465350299701478 thanks. Keep pestering. Always be persistent in life.

@mamymam2013_465350299701478 I can fully understand you but I cannot do anything. Whenever I report an issue either I discovered or being reported here, I am asked a number of questions which are repetitive and don't make sense in the context I described. Sometimes I leave it. My time is precious too and as I stated I am conducting an acceptance testing of a mega project running into millions of Euros. And I do it because I love to help people wherever possible.

@Daisy Kindly ask senior support to get in touch with this customer. The problem is with various models not just the TM.

@outzone6_204206976000167 email support on support @ reolink . Com

@terabyte_715506273153197 under detection alarm, disable motion mark.

@68stang68_544055926653136 We have already forwarded all these requests for some time now. However, I suggest you to submit these requests to support. The more requests they get the higher the probability that one day we see them implemented. Email to support @ reolink . Com

@mamymam2013_465350299701478 I can only speak about myself. I am here giving support based on my engineering skills and experience. And I am quite busy with mega projects.

@user_608060921577494_608060921577494 I don't have this unit and so cannot help. I suggest you to come to Reddit Reolink community where there you will definitely find customers using the Hub.

@mamymam2013_465350299701478 Sei troppo forte..... Si, mandar una ogni giorno.

@seccon The recommended configuration is to have a switch between the camera and the NVR. With the switch connected to the BB router and the NVR connected either to the switch or the router. This provides flexibility in the way you connect to the cameras. Either direct or through the NVR. If the NVR becomes faulty then you still have access to the cameras.

Normally we record triggered events on the SDs and 24x7 on the NVR. No need to have 256GB SD...64G and being of high endurance is more than adequate.

@adevaux42 Their battery cams are only meant to record event triggered objects. Their batteries plus solar won't allow for 24x7.

@mamymam2013_465350299701478 I am running it and have no issues. As always ensure you have a copy of your running client before upgrading.

@mamymam2013_465350299701478 L'ho fatto. Succede

@user_858812551569628_858812551569628 It's merely difficult to provide a configuration which shall be optimal for every scenario. One must start by setting some settings and then do fine tuning.

For instance you may start with person set to 76, Vehicle set to 52 and Animal to 55. Avoid any motion. Just base your detection on AI.

Which models you have purchased?

@mamymam2013_465350299701478 It's the signal level which seems to be the issue. I would still keep this firmware and hopefully they will solve this issue. I cannot unmount and get it near the router to see if the signal level changes.

All I can tell you is to pester support as what I do. Note that I am a customer like you and have no authority to force them to do this and that.

@reolink-daisy Excellent. Can you confirm or otherwise whether we can control the camera directly through our Client once the camera has been connected to the Hub Pro? For instance I am away from home and there is a failure on the Hub Pro.

@rod-pad_706781485060244 uh...busy here. I only use Android and Windows. On these there is no way to save views and then select them. I suggest you to submit your request to support on support @ reolink . Com.

@adevaux_634153688498234 You should have the recordings on both the sd and the Hub.