
Topics created by md
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News Page for Customers
Dear Reolink, I am requesting Reolink create a news page here and on Reolink Reddit. This would be used to update information for customers. Please include ALL of the above: New camera/NVR release info, dates of release or delays in release. New firmware updates, please also report known glitchesLearn More -
Second fan for Reolink 36 NVR
I recently bought the 36 channel Reolink NVR. I like it. It has one small fan on the motherboard. It looks like there's an input on the motherboard to add another fan? If so, what kind of fan and specs would it need? The NVR may stay cool enough with just one fan, but I'd like to have the optioLearn More -
Two Questions
Hello, I have two questions: I just bought a Reolink NVR 36. I like it. I installed one HDD Seagate 8TB working fine. If I buy two more HDD and install them, I'm wondering how they work. With three drives does the NVR keep recording to drive one til it's full, then switch to drive two, then driLearn More -
Explain Protecting Cable Ends
I like my Reolink cams. I like the app. There is an ongoing problem however with the camera cable ends. The Quick Start Guide fails to explain how important it is to protect the reset button, low voltage cable, ethernet cable from moisture/water. The guide only has one line on page 7 which mentiLearn More -
New Android app
Overnight Reolink updated my Galaxy 22+ to version 4.36.0.4.20230313. Now on a camera live view all the settings icons around the view disappear after a few seconds. To bring them back I tap the area, they reappear then go away again. Is this intentional or a bug? It adds another touch to changeLearn More -
Make Your Own Voice Announcements?
On my 823a and I think 811a I used to be able to make my own voice announcements. A while back I got a new Android Galaxy 22+. Now I can't find this setting in the Reolink app. I have version 4.35.1.1. Did Reolink drop this feature from all the cameras except for the new doorbell?Learn More -
WiFi plug for smart devices?
What happened to Reolink planning to release a wifi plug in to control devices like lights? Did you decide not to make it? If so, that is very disappointing!!Learn More -
Doorbell detection, person or visitor
I cannot find a Reolink support page that explains the difference between "person and "visitor" detection for the doorbell. How are they different?Learn More -
Suggestions for water protection
On this forum and on Reolink Reddit forum there's posts of people having problems with water/moisture getting into the camera connection ends. About once a month someone posts their cams stopped working because of water on the ethernet cable end, reset button or low voltage power option end. ReoliLearn More -
Phone app version 4.33.0.5 issue?
I have android phone S22+. Newest Reolink app version 4.33.0.5. Yesterday I notice with detection alarm settings, the app won't keep what I set. Motion detection set high, smart detection for person, vehicle, pet all set high, press save, close app. But when I open app later, the vehicle motion dLearn More -
The Hook Up recommends Reolink camera
The Hook Up is a YouTube channel that reviews security cameras and other products. He recently compared the 510A to other cameras in same price range. He recommends the 510A over the others. Congrats Reolink! https://www.youtube.com/watch?v=WnZg990Viz8Learn More -
823A new firmware?
I have a 823A. I think I have the newest 823A firmware, v3.10.956.....It's been out since April I believe. While it does a good job tracking humans walking, it often can't keep up when cars drive by much of the time. My street is about 60' from the camera with left/right, right/left view, no curvLearn More -
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823A IN STOCK
Just noticed the 823A is in stock and at a discounted price. It's a great camera.Learn More -
E1 Outdoor
I've owned a E1 Outdoor for three months. I like this camera and all the features. But I and others are having problems with auto tracking. Mine will track a person but sometimes gets stuck to far left or right and will not go back to guard point. This makes the camera useless being stuck. I hLearn More -
823A PTZ
1. Can the 823A auto track both horizontal and vertical? 2. Can the lense point straight down underneath itself? I want to mount a PTZ cam directly above the sidewalk on the corner of my garage and track someone walking up the driveway going under the camera to the front door.Learn More -
E1 Outdoor and 811A
1. I thought E1 Outdoor had auto tracking. I just bought and installed an E1 Outdoor but cannot find this feature in my Android app. Is there a firmware update? 2. I also just bought and installed a 811A. I cannot find exposure and dynamic settings? Is there update firmware for this?Learn More -
E1 Outdoor
I ordered an E1 Outdoor, low voltage powered, ethernet cable no POE. I understand using the ethernet cable for an NVR. I currently do not have an NVR. I record to SD cards. I have ethernet cables plugged into a POE switch for my 810A cams. Would there be any benefit to use the E1 Outdoor ethernet plLearn More -
Shipping Problem
I've bought Reolink cameras from the Reolink store on Amazon and eBay. They always came in a cardboard box for protection. A couple weeks ago I bought three E1 Zoom cameras on Reolink eBay store. When they arrived they were only wrapped in plastic, no outer box. When I opened them two cameras were dLearn More -
Reolink versus other systems and night vision
On YouTube The Hook Up channel just released a comparison of the Reolink 4K NVR system to a Blue Iris system and Unifi Protect. Overall Reolink is the obvious winner for price and performance! Congrats Reolink! The Hook Up did suggest Reolink update it's client software to have more functions like tLearn More