• Looking for an IR illuminator/flood to pair with my system. what wavelength will be picked up?
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  • Hello, My camera seems to be extremely noisy when in night mode. It looks fine during the day and early evening when the emitters are not on. The outside of the lens is clean But I have not tried to clean the inside of the lens (I'm not even sure if you can) Attached is the night capture. The noise
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  • I have the RLC-411 and love it. I have it saving to a hard drive by using the client, which works well. I was hoping to use the android app to view saved files, but it doesn't appear that I can do this by saving files to a computer. Do I need to purchase the NVR for this functionality? Thanks.

  • I have motion alerts set to send email with a picture attachment. The problem is that on my Iphone or pc the image cannot viewed, it is in mime format. What am I missing? Help would be appreciated. Bill

  • I'm just received my camera, i downloaded the andriod reolink app, and connected the cam to my router. To initial problem occured when 1, i could not log in, then the camera does not appear to on orThe app does not see it so it can be added to the app. What can I do??
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  • Right out of the box I was quite impressed with the camera. The camera had a satisfying weight indicating decent build quality, and the camera was packaged with a great presentation. Fortunately I was not left disappointed when using the camera. Set up was a breeze, only requiring a simple download
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  • One of my RCL-410 cameras has stopped working??? No longer get a link light. Have tested hooking directly to Poe router, still no link light??

  • How can I disable P2P on my system?
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  • How do I check the firmware from the NVR for the cameras and DVR?

  • Hello, I have the NVR RLN8-410 and 5 cameras. On the desktop software I have the option to view 5 cameras but on the NVR I only have 1 camera view or 4 camera or 9 camera view. Is there anyway to change that?

  • Google Mail gives me the following error when I try to have a snap shot sent to my email account. Someone just tried to sign in to your Google Account xxxxxxxxxx@gmail.com from an app that doesn't meet modern security standards. Is there a way to get the cam software to work with Google mail. Tha

  • I have a RLC-410-WS camera. My current firmware is 708_16041203. The latest available is 806-16041903. I don't have any issues with the camera, but I just put it up today. What does the new firmware improve over my current? Sometimes upgrading firmware can cause more problems than it fixes so I don'
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  • Just wondering because I don't get that menu shown in your instructions...... And if it IS possible, where is this Firefox plugin?
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  • Hi, Its look like my camera very sensitive to night vision and alarm motion is always on during the night even if the sensitivity set to 1 is there any setting/option i can decrease sensitivity at night mode ? Here my motion sensitivity setting

  • Perhaps I am just missing it. I don't really need to see every reply, post, and comment made in the forums sent to my email. Where can I shut that off in this forum software?

  • Is there a way to change the video resolution for Motion Detection email? Also it will be great if atleast able to change the subject line for each camera.

  • We purchased the system with a RLN4-210W NVR and two RLC-210W cameras. We have the system set up and one camera connected and working very well. We are very happy with the image quality. The location we chose for the second camera is too far away for a good wifi signal. We have picked up a range ext
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  • I have discovered an apparent issue with the wifi password on the RLC-410WS. I tested the camera on my home network, and everything worked fine. I took it to a client's home, but could not get it to connect to their wifi. After much trial and error, I found that the wifi password can not be longer t

  • billy here. as simple as the RLC-411WS is, I can not get the camera to connect with my modem. what am I doing incorrect?
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  • Does the NVR auto record all the time or do I have to start each camera manually? Also how do I erase videos, please.

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