• I have set the video resolution wrong or incorrectly. When I plug in the power to the back of the unit, I will get the home screen reolink, then screen goes dark and video monitor says frequency out of range. Do i need to factory rest ? THX Rickety
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  • If I go to System->Performance in the web GUI, I always see "Ethernet port troughput" is zero. Considering the bitrate it must be something like 600 to 700 KB/s. Why is this value always zero? throughput.png
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  • Just set up my 410WS. I installed the latest firmware. I'm using the latest Windows Client. I've formatted the SD card, and it shows as formatted with a 15GB capacity and 14.84GB free. Motion detection is configured and I get emails with jpg's attached, everything there works fine. But nothing gets

  • Im still waiting for a firmware update for the RLC-410WS to take snapshots every x minutes. about in august support told me they are working on it, but so far nothing happened, i still need to record 24/7 to get a snapshot everytime a new video starts. thats super anoying and puts alot of unnessasa

  • I ordered 150 feet of CAT6 cable from Amazon without realizing that there is an indoor and outdoor version of the cable. I received the indoor version and have it partially installed outdoors with Arrow T59 Staples. Should I replace my cable with the outdoor cable and do I need larger staples and a
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  • Hello, I am using a RLC-422 (build 16091803, HW IPC_3816M, FW v2.0.0.1215_16091803) to generate *.mp4 via motion detection - so far so good. These *.mp4. are uploaded to my private ftp-server. Every 6 hours I move these *.mp4 to my private webserver and create automatically an index.html - so far

  • Purchased a RLC-410WS, which is great, except for the fact that I will set the time on the camera correctly, it will show correctly for the next day or so, and then randomly go back an hour. Anyone know how this can be fixed? Thanks, Mike
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  • My video is about 5 seconds slow on my PC when comparing to someone moving or my cellphone. It is 5 to 8 seconds slow when comparing to www.Time.is, www.time.gov or an atomic watch. I have the latest software: v7.1.2.40 and 125_16091804. My camera is connected by cable to a Mi42WR router and then by
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  • Hi I noticed that all of my 410ws are connecting to 2.4ghz so I tried changing the 5.8 network name to be able to differentiate between the two bands and scanned with one of the cameras, found it, tried to connect but gave a fail message now I can't see the cam anymore in any network even changing t

  • I had my 4 camera NVR system working perfectly. I upgraded the new firmware for the NVR and it still worked. I upgraded the new firmware for the cameras and now I just get a black screen or they say "Video Loss." The system was working before I upgraded the firmware. I want to go back to the OLD fir
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  • I have just bought the RLC 410 SW which is connected WiFi thru my router and the streaming video is very poor even though I have high speed broadband. With the "Reolink Client" I've changed the camera settings to Fluent for streaming purposes but the settings are never saved even after a reboot, the
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  • I have seen a few people that use the Reolink cameras to upload an image to Weather Underground, however looking on these forums it appears that the cameras themselves do not support this; without sending video also. How are others doing it today until Reolink is able to address it in their firmware
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  • I have an RLN8-410 that was working fine for the past week. I turned it on today and the screen is not centered. Please see the attached images. The top half of the screens wraps onto the bottom. I've shutdown and power-cycled the device several times. It only has 2 cameras connected at the mome

  • Before I buy a NVR, I would like to know how the internal switch works. Is the NVR running it's own internal DHCP server to assign IP addresses to connected cameras? Is this a different IP segement, not the same as the connected router? For security reasons, you don't want if someone pulls a came
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  • I'm using a RLC-410 with the latest firmware. I selected PAL 1080p and 25fps. Why is the recorded file from the camera only 8fps? Properties.png
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  • I recently purchased the RLN8-410 NVR and installed 3 422 cameras, and one 423 camera. The 422 cameras all require 6.5 Watts of power to function, the 423, which has PTZ, requires 22 Watts. I needed an injector for the 423. So my question is this: What's the maximum Wattage output of the RLN8-410? H
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  • Hi i have the RLC-410WS firmware v2.0.0.1215_16091802, connected via wifi when i try to access the webinterface i dont get the login information just a "cant reach url" error when i try to acces the stream via vlc and rtsp://xxxxxx:xxxxxxxx@ipaddress//h264Preview_01_main i dont get a connecti

  • I have a RLK4-210WB4 installed and was working fine. All of a sudden when the laptop computer (separate computer)that sets about 6 ft from the system is put into sleep mode the cameras do not show on the screen. When you wake up the laptop the cameras come on the screen. Tried to find what was causi
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  • Is the power cable (see attachment) available for purchase? Cable.png

  • We have 30 camera and wanted to use the PC application to view them in 4x4 video walls on one screen and have them rotate every minute or so .. like many 3rd party applications can do. We have heard the RLC-210W does not play nice with any other applications out there and wanted to know if there was
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