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  • Can somebody remind me where I set the details for saving video in the reolink client? I have version 7.2.2.20 here Also can somebody tell me why when the client is recording on 16 November the latest date folder that I can see in where I have it saved dated in the folder title "11142018" and that
    | andy2_38351748803
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  • Hi communities, It is the Chinese Spring Festival here. Like Westerners celebrating the Christmas Holiday, people in China will be off work during these days. Reolink staff will leave office since tomorrow. Please excuse us if no replies from Reolink are made during the period. Still, you amazing gu
    | Bob_30281727886
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  • One of my biggest disappointments with Reolink's RLC cameras is how flying insects are attracted to the IR LED's and trigger motion events. Up close to the camera lens, a bug appears to be BIG and BRIGHT (totally white). Have to turn off email notifications because insects generate hundreds. SD card
    | Crimp On_62210811129
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  • Hello there, Please add a option to send a signal to camera (Argus 2, with solar panel) to start recording. I read a lot of, that you dont want to enable RTSP or any third party software. I understand, But, it would be great that we able to send a trigger, to start a recording. I think it enought t
    | suto norbert_51454295699656
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  • Hi, is it possible to increase web client time out or have an option to set it to "never" if camera is connected to the solar panel. Maybe have a safeguard to revert to short time out if battery is below 50%? thank you!
    | CEPbIU_73748540457166
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  • Is there any plans on adding ONVIF Profile S to any of the Reolink cameras? Several higher end security systems rely on this protocol and it would open the door to using the cameras in many larger applications.
    | tford_53227821195465
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  • Hi there, the reolink cameras seem to me the best choice while looking for a camera system with various different models for different situations and when you don't want to use a cloud based service. So I haven't chosen for it since I still have some open questions. I'm currently considering buyi
    | Konstantin_75014588195024
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  • I just wanted to make people aware of the new Reolink Go review posted to Quellareviews. If you are interested in taking a look at this new product, you can find the review at the link below and the campaign still running on Indiegogo https://quellareviews.wordpress.com/2018/05/10/reolink-go-securi
    | Guest
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  • I am using Windows Client Version 7.2.2.20 and during the night it will close and I do not get any recordings. My PC is set to never go to sleep. I added a task scheduler event to start the client back up, but it says client is already running even though it is not. Any help would be appreciated.
    | shot brown_68997790290082
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  • I have tried to update the firmware via the web page and via the Windows client software. When I download the firmware update I have the PAK file, but the software is looking for a *.IPC_51316M file. It will not take the PAK file even if I rename it to the extension the software is looking for. I
    | Bill_39993718718631
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  • Hello I have RLC-410-5MP and RLC-410. All works fine, videos is uploaded to my FTP server, but i have trouble with Motion detection at night. Flying dust and insects run video recording. During the night I have about 100-150 events, videos with false alert. When I set the sensitivity low, to preve
    | milos dh_67999078662396
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  • Hi all, I've just installed a RLC-420-5MP camera and would like to upgrade the firmware. The camera informs me that it is running firmware 2.0.0.158_18071810, screenshot attached: I went to the Reolink firmware download page https://reolink.com/firmware/ When I click on the RLC-420 I see that the
    | rootuid_69791699374215
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  • Hi - me again Now have a regular crash in the Reolink client v 7.1.2.44 under Windoze 10 ..... Happens about once every 24 hrs Log she say ..... >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Fault bucket 116428808107, type 5 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: Reolink C
    | andy2_38351748803
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  • Need auto dissabling motion alarm on cruising moving time. Now are large flow of alerts by cruising moving, so important alerts on stay on cruise time present can be missed. It will very usefull to have motion detect area and sensitivity for each Cruise Present point separately.
    | audrdem_38325325504
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  • Dear Support, Where can I found fw upgrade for this camera version? On fw download page there is only for IPC_3816M version. Thanks, M.
    | miklos katay_53509858484373
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  • Hi, i have some Ideas and Questions. 1. How can i send videofiles with Whatsapp? Whats App say the Format is not correct 2. why i haven´t sound on my videos, if i play it with mxplayer or other Android Videoplayer Ideas 1. integration for Tasker or other automatic service. if i am in my hom
    | der.kohli_43923489157
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  • After trying a few different PoE cameras, the Reolinks definitely have most of the features I want, but one missing feature is their ultimate failure. I've mounted 3 Reolink cameras in 5 different locations over the past week and have experienced a never-ending stream of false alerts. Sun shining t
    | Guest
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  • I have an Argus 2. Everything seems to work fine except for the push notifications. I've triple checked my phone settings and the app settings to ensure notifications are enabled, and yet whenever I try to enable the "Push" option under the Basic Information for the device, it comes up with the "Ena
    | robert_51663981158582
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  • I have updated a few different Reolink NVRs that I work with to the latest firmware available on the website. Something that I am noticing is that the NVRs are losing connection and require me to do a hard reboot to get them back online. Is there a known issue? How can I troubleshoot this to try and
    | benedettom_72541928227
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  • I have a few RLC-410 4MP cameras, and a few RLC-410 5MP cameras. The 5MP cameras setup the FTP uploads, based on year, month, and date. Can you incorporate that as well, on the 4MP model? The current 4MP model uploads everything on the same folder. Also the 5MP model cameras, seem to have a less
    | kornyhiv_74036203332
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