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  • I know that the RLC-410's shutter speed can be adjusted in black and white mode down to about 10ms (after that the video is a little messy), but what is the fastest actual shutter speed in color mode. I am trying to record a license plate on slow moving cars (less than 5 mph) and it is just not work
    | anthmillward_23192627399
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  • Like the RLC-423 the RLC-411WS suffers from terrible zoom and focus control. "Auto-focus" does not work reliably, or at all. "Check your firmware" is a lazy reply - this camera was purchased 12/2/2016, months after first reports of RLC-411WS focus/zoom problems started appearing. If late production
    | Guest
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  • Hi, I am having serious trouble with the focus performance of this camera. I am not sure if it's hardware or software at fault here. Basically if I zoom in, the camera hunts for focus (taking a long time to do so) and most of the time it just gives up with the picture remaining out of focus, which
    | mc84_27722205944
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  • This problem started after the latest firmware upgrade. Any dark colors (green, black, grey) show up on my playback as red. In the screenshot I attached, my wife and I are both wearing dark jackets, but they appear to be red. Even the evergreen tree shows up as red. Any ideas? IMG_0004.jpg
    | Jshoota_10092183801
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  • I have a new Reolink RLC-410ws and when it is dark and motion detection is set to on the lights pulse in brightness. This is causing many false alerts even when set to 50. If I turn off motion alerts the camera lights do not pulse. The pulsing does not occur at all times. It usually occurs when it f
    | manxmariner_26848519886
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  • I updated my firmware on my RLC-423 to 476_16111708 and my NVR. My PTZ camera will not focus or PTZ since upgrading the Cameras firmware.
    | MykMac_9388206301
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  • Since upgrading the firmware on my RLC-410WS to version 16070803 I no longer get email motion alerts. The test email from the camera does work. I have reset the camera to no avail. Anyone have suggestions?. Thanks
    | davee223_16134981217
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  • I put in wireless extenders to help expand my wireless coverage at home. however my wifi camera's seem to be intermittently losing signal or disconnecting. It reconnects and logs in fine but just constantly disconnecting and then reconnecting. Besides switching to wired, any other suggestions?
    | cleong_13237083500
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  • Updated the firmware on my camera. Everything was fine before. Now however, I have no access to the internal SD card and it thinks it is a 411 model. What can I do? Capture-1.png
    | Guest
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  • I have an EU-RLC-410 B-01 Can i use a passive POE Injector or must it be an active POE Injector ? Yours Magna31
    | Guest
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  • Just letting the team know that I received an error (screen shot attached) when I download and unzip the latest version of POE NVR-16 firmware (161219). Not sure if you want to validate the file and re-post if damaged. "Could not extract the file "RLN16-410_161219/..." from the archive. The archive
    | Guest
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  • The URL for the camera snapshot works for me but the image is very large.. Is there a URL that will provide a smaller picture? Or some setting on the camera to be able to view a snapshot in a smaller scale? Thanks
    | Guest
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  • I am able to connect to the NVR when I'm on the same network. I setup an OpenVPN server on my network to allow a secure connection to the NVR when I am not home (via the mobile app). I can confirm that I can see the NVR via the VPN, I can go through my mobile browser and enter the IP of the NVR and
    | Fausto_23630202148
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  • I purchased the RLC-410S cameras in order to record to the SD card. However, when I connect the cameras to the NVR, the SD card option is no longer available because the cameras are controlled through the NVR. Is there any way that I can have the SD card record on motion detection simultaneously wit
    | sjl1986_14062272934
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  • I have the 422 type cameras with zoom and auto-focus, and I want to turn off the auto-focus feature. Is there a way to do this? I had the cameras set up nicely, but when on vacation I think a bug flew in front of one camera and it lost focus. It remained blurry for days until I noticed and changed t
    | Guest
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  • Hey guys, I am looking to hook up a PIR motion sensor. I was thinking about something like this: https://smile.amazon.com/gp/product/B000U3DYH8/ref=s9_simh_gw_g60_i1_r?ie=UTF8&fpl=fresh&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=desktop-1&pf_rd_r=J7GQ6ZGWTAEA3D9TSQB2&pf_rd_r=J7GQ6ZGWTAEA3D9TSQB2&pf_rd_t=36701&
    | navi_23013157047
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  • I have several cameras over several different slow links. I am unable to upgrade the firmware on these cameras because the upload process keeps timing out. I'm also having a hard time updating settings and not able to update firmware using the Reolink client, as it keeps erroring out. It seems that
    | VirtualPic_11206712601
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  • Hello Is there a way to increase the clip length from 30 seconds to a custom length 40, 60, 90, etc... Most email providers can handle much larger emails with attachments Having a custom video clip length would be helpful. Thank you
    | Guest
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  • I'm new to this and asking for opinions. This was taken this morning with 410WS with sensitivity set to 30. It didn't rain and a swarm of insects in mid Oct, SE PA is unlikely but when I woke up, there was fog. I don't know what time it rolled in. Is this what the camera is picking up? http://yo
    | rmw_19675342774
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  • What causes the halo effect at night? I have attached a picture. 02_20161004055151179-1.jpg
    | berrypatch_19340217232
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