1. Home
  2. Discussion About Products


  • Hi, I've noticed that there is a "false" motion detection event whenever the IR leds / IR cut on the camera switch on/off at dawn/dusk. Is there a way to get the camera firmware to ignore brightness changes at the moment it enables/disables the IR? Thanks Joseph
    | Guest
    0
    3


  • plus if there is a player that can fast forward the same scene to the one that actually diff as with a person or a large object?
    | Guest
    0
    3


  • Please see the attached image (RLC-410). Why is this constantly happening? I feel like I have tried everything. All clients have this except for the Reolink client. The issue is I do not like the client and do not wish to use it. How can I fix this. Current encoding settings are below: Clear Stream
    | Guest
    0
    11


  • I asked this same question in a previous post, but thought it could use its own post for those searching on just this subject. I have purchased and secondary 3TB internal HDD for my 16-channel Reolink NVR, however before opening up the unit and discovering that I am missing something, can anyone wh
    | Guest
    0
    4


  • The website specifically calls out a Wi-Fi 2mp 1080p NVR (https://reolink.com/product/c1/). I just ordered one and am worried I may have jumped the gun and should have waited for the C1PRO. So, will my existing 8 channel POE NVR pickup the C1? I am assuming I would have to do something like what is
    | Guest
    0
    10


  • The 8-port NVR is stuck on the ATTENTION screen for over 60 minutes. I am attempting to upgrade to firmware: HI3535_NVR_8IP_REOLINK_L300_1104_4153_1418 from USB. I used the same USB stick to upgrade the firmware on the RLC-410 cameras and that worked fine. But the Warning screen: ATTENTION Updat
    | borealnvr_14608246218
    -1
    8


  • Like the title says. Camera is set to record at 30/fps. When I check the properties of a video clip I downloaded it says it has 8/fps. In my opinion the video does not look like it's at 30/fps. Thoughts? Thanks. Capture.png Capture1.png
    | Guest
    0
    3


  • RLK8-410B4 Old guy- technology challenged- no clue i need some help to update the firmware on my RLK8-410B4 i have read all directions on Reolink website, downloaded firmware (.pac file) ? Can't figure out what the heck to do from here. Any help, suggestions, or advice will be dearly appreciated
    | toddlamberson_19593140141
    0
    3


  • I have a RLC 410 and a RLC411WS. I would like to ftp a fixed image (snapshot) on intervals. (1 every two minutes or so) to a FTP sever. Is this possible and is it possible to name this file so it replaces the last uploaded file? Thanks.
    | Guest
    0
    2


  • I admin 2 16ch NVR's at 2 houses, both on the latest firmware build 1607050 and the NTP settings will not work. When I click Synchronize it says "NTP setting fail". Settings are: pool.ntp.org Port 123
    | Guest
    0
    7


  • If I change a setting using the web GUI and click on save, audio is not recorded anymore. The checkbox for "Record Audio" is un-ticked by default if you click save. See attachements. Encode.png Record-Audio.png
    | Guest
    0
    5


  • Got the NVR + 4 camera kit, this week tried to install it. The ethernet cable is around 50 feet, and not 60 feet as mentioned which is huge pain now for me. Installed the camera from attic and now wire is short by few feet. Have to order new ones, adding another cost. Why save on few cents for suc
    | d-v_6856843399
    0
    3


  • Hello, Previous to getting a NVR (RLN8-410, build 1609240) I was recording using the Reolink Client (V7.1.2.40) on windows 10 and really liked the pre-record feature. Once I installed the NVR, I continued to also record with the Reolink Client to compare behavior. I do have pre-record turned on on
    | Richard_17833301777
    0
    5


  • From the online manual I read "Electronic Shutter Speed Auto/Manual 1/50 ~ 1/10000" How does this translate to the webGUI? If you go to "Advanced Settings -> Shutter" you can enter a value of 0 ~ 125. Totally unclear to me how these values relate to each other.
    | Guest
    0
    4


  • Can you tell me when the C1 will be available on Amazon.ca (in Canada). I'd like to buy a C1, I emailed your support the same question which they didn't answer my question and just told me to buy it off your website. I bought my other Reolink camera off Amazon.ca and shipping was free but it's $35 U
    | MarkB_19876022220
    0
    4


  • Can the subject line for email alerts be changed? I'd like to set up a filter in gmail for multiple Reolink cameras. Since gmail uses the subject line to group emails in a conversation, filtering by camera name doesn't work.
    | carbonita_23339214035
    0
    2


  • This applies to cameras RLC-410S build 16091801,RLC-411S build 16091804, RLC-410WS build 16100802 and NVR RLN8-410 build 1609240. Sunday here in the USA the time changed due to Daylight savings time. Files recorded during the hour after the time changes, which have time stamps during 1:00 AM and 2
    | Richard_17833301777
    0
    3


  • Having massive difficulty in connecting this camera to my wireless network using my Android phone. Here is my process. Anything I'm doing wrong? 1. I unboxed the camera and connected it to a power source and to my internet router using the supplied CAT cable. 2. I then downloaded the Reolink appl
    | Guest
    0
    1


  • The Camera is really fine and works well, but when i move from one position to the next one in cruise mode, the motion detection fail returning to me an alert (it start recording). but is a useless functionality if my speed is high, is possible to disable motion detection while the camera is moving
    | Cristian_21530928226
    0
    1


  • i would like to upgrade 16 gb SD card to 64 gb on my RLC-410WS Should i backup original SD card data and migrate it to the new one ? is the setting and firmware stored on the SD card ?
    | eshelon_5747454049
    0
    3

Welcome Back!

Hi there! Join the Commnunity to get all the latest news, tips and more!

Join Now