• It's a bad support they have, when they can not solve the problems with their products / software, then they stop answering one's email, it is so bad that they piss on their customer that way

  • Hi, I have a Reolink Go PT and android phone is running version 4.25.4.3 of the mobile app. The Go PT is firmware v2.0.320.00 My question is under the setting PIR Motion Sensor -> Sensitivity there is a toggle to "Reduce false alarms". How does this work? What does it really do? The text says "If

  • Hi, this morning, the mobile app on my android phone refused to start. I first get a white screen, afterwards the app crashes. The log shows the error EXEPTION=java.lang.IllegalStateException\: Expected BEGIN_ARRAY but was NUMBER at line 1 column 1 path $ The app worked fine until now, nothing ch

  • Since the last update,on both my Android devices, the back button does not work with the Reolink app. I have re-installed the app and all Android firmware is up to date. Is this a known issue to be fixed? Thanks

  • Hello Guys, i am trying to playback my records from the NVR system. i have 4 cameras connected. Live-playback works very well with the client, but the records doesn't showed up. the records could be playback with the mobile app. There is everthing fine. here is a screenshot from my system (Client

  • Where can I find the release notes or changes list for the update I received today, 8.2.6 please?

  • I have just purchased and installed the Lumus camera and I view the image almost exclusively using an IPad and I am very happy with the cameras performance and capabilities. I prefer to view in the larger landscape mode on the tablet, but it seems the ability to turn on / turn off the spotlight man

  • Can we add Finger Print Security, or a PIN rather than entering a password every time you open the app ? RLN8-410

  • Please can you make the android app easier to use in landscape mode on an android tablet. Currently while trying to use the playback option it switches between portrait and landscape mode, so if I want to play back a motion detection the sequence sequence of actions are like .... 1.Watching camera i

  • In the NVR menu, system shutdown. If this option is used, a dialog box is displayed on the screen. It is no longer possible to use the mouse, but the system does not power off and the hard drive activity light remains on and spinning. You have to use the switch or unplug the cable but I'm not sur
    0
    9

  • Hi All, I recently installed a RLK16-820D-A, which includes the RLN16-410 NVR and 8x RLC-820A cameras. So far I'm impressed with the ability of the AI to distinguish people and vehicles from any motion, however, I'am having one issue. Currently I'm receiving 'person detected' notifications every

  • I am looking for a command to pause and play my Reolink 410 from Jeedom. I want to use this to create a scenario to wake up the camera when I leave home and send back to sleep when I am back. Could you please help? Having access to an API document of this camera would be great to see if I can also

  • Having trouble moving control from my old android phone to an Apple. It seems to be asking for a password, but I don't have password enabled. What am I missing or do I have to start from scratch?

  • Even though Windows Client 8.2.0 could not find an update ("failed") version 8.2.4 is now on the Reolink web site. This new version says "This is the latest version" (the correct result, as long as it it correct). Noticed that the battery status now appears for battery cameras.

  • Just purchased 2 RLC-822A cameras and the newest NVR. Both cameras and NVR support person and vehicle detection which works on Android and IOS but not on the Windows PC app. NVR has been updated to the latest firmware and PC app has been upgraded to 8.2.6. Am I missing something?

  • Apologize if this has been discussed before.... I want to change the order that cameras appear on the left side of Windows client 8.2.6. I can click on one and 'drag' it, but when I let go it goes back to where it was. Appears that 'dragging' is only for placing a camera in the viewing window. Is

  • Good Day! Has anyone successfully added their camera on Luxriot. I attempted OnViv but no love. Thank you for any direction on this. Joe

  • I really, really need a way to configure my person-detection cameras with a smartphone alert that will be loud enough and long enough to wake me up at night. I need to know immediately, not later in the morning, that someone is messing with my stuff. Please offer ideas how to do this (RLC-810A) or a

  • Although Synology's compatibilty page is only listing the RLC-510A, I recently bought a RLC-510WA and just added the RLC-510WA as RLC-510A. And well, what can I say: the in-camera motion detection works well. I mean, nobody wants to rely on the Synology motion detection ;-) Now I am interested in th

  • New Windows Client appeared today on the Download web page. v8.2.0 Would have been nice to have a Change Log or "What's New". (sigh) The button to Export configurations shows, but does nothing. The button to Browse for configurations to upload seems to work, but I cannot save a configuration to upl

Welcome Back!

Hi there! Join the Commnunity to get all the latest news, tips and more!

Join Now