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    RLC-823A & RLC-523WA Tracking Beta 4.0 Firmware: Added Auto-tracking Horizontal Range & Schedule

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    • Reolink Fiona
      Reolink Fiona last edited by

      Hi, y'all,
       
      New RLC-823A/RLC-523WA tracking beta 4.0 firmware come! Thank you for all your feedback before. Our tech is trying their best to optimize the tracking firmware to better suit your need.
       
      Download beta firmware via http://bit.ly/3FomPr0
       
      We are here to listen.
       
      What's new:
      1.  Added auto-tracking horizontal range. (Only for APP/Web.)
      Web/APP: Alarm settings->Tracking horizontal range
       

       
      Tracking range means that you can set up the left/right limit to define the range of the auto-tracking. We will add the display of the left/right position when adjusting the position in the future update.
       
      2. Added the auto-tracking schedule. (Only for APP/Web.)
      Web/APP: Alarm settings->Tracking schedule
       

      3. Added the time settings to stop tracking and returning to the monitor point after the object stops and disappears. (Only for APP/Web)
       
      4. Optimized AI model and multi-objective tracking experience.
      ln the previous firmware, when tracking multi-target, the original target may shift from the original one to another, resulting in tracking the wrong target. We have optimized this kind of situation in this beta firmware.
       
      5. Added preview images in Preset point. (PTZ) 
      6. Updated Web UI and added adaption to the above setting.

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        • robert leyzerovich_519547077562499
          robert leyzerovich @Reolink Fiona last edited by

          @reolink-fiona not working on iPhone

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          • Reolink Fiona
            Reolink Fiona @robert leyzerovich last edited by

            @robert-leyzerovich_519547077562499 Upgrade to the latest App version(4.35.0.9) first. Then try again.

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          • user_3377047
            scott72894 last edited by

            I've been waiting for the official release for new firmware for the RLC-523WA. I don't really like using beta firmware.
            This beta firmware has been in beta for 9 months. This beta started in March 2022. How is that possible?
            Last official release firmware was January 2022. V3.1.0.804_22011511_V1.0.0.30
            Is this close to coming out of beta?

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              • user_636245222682715_636245222682715
                Yestrion_636 @scott72894 last edited by

                I've been waiting for the official release for new firmware for the RLC-523WA. I don't really like using beta firmware.
                This beta firmware has been in beta for 9 months. This beta started in March 2022. How is that possible?
                Last official release firmware was January 2022. V3.1.0.804_22011511_V1.0.0.30
                Is this close to coming out of beta?

                Will you provide more in formation please ? so I can identify

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                • Reolink Fiona
                  Reolink Fiona @scott72894 last edited by

                  @user_3377047 We are continuously optimizing the effects of its functions, and we will release the official firmware when all optimized functions are stable. We will notify here to let you know as soon as there is an official release. 

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                • Philippe
                  Philippe last edited by

                  Thanks for this update, I hope the camera will be more efficient on detection with this new firmware 😉

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                  • Martin Kistell_73972976554167
                    Martin Kistell last edited by

                    HI I have upgraded the firmware on my RLC-823A to version V3.1.0.1584_22120968_V1.0.0.30 and rebooted my NVR.

                    I have also updated the Android app and also the direct web app and windows app.

                    There are no options for Horizontal Range showing.



                    Am I missing some thing? as I cannot find it, thank you.

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                      • robert leyzerovich_519547077562499
                        robert leyzerovich @Martin Kistell last edited by

                        @martin-kistell_73972976554167 Same

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                        • md
                          md @robert leyzerovich last edited by md

                          @robert-leyzerovich_519547077562499 I don't have an NVR. On my Android phone app I touched Detection Alarm...in next window I turned on Auto Tracking...below auto tracking are options which includes the tracking limits for left/right. I also have Windows client app on my computer but I don't see it there yet..version 8.8.2.

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                          • Martin Kistell_73972976554167
                            Martin Kistell @md last edited by

                            @md Hi is this the screen your on? Just wondering if it's an NVR issue.

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                            • md
                              md @Martin Kistell last edited by md

                              @martin-kistell_73972976554167 Yup, that's it where it will show. What's your phone app version? The new version is 4.34.0.5, they just released it. I downloaded the new 823A firmware to my computer, installed it to the Reolink client, it auto upgraded the phone app. In the phone app I initialized the 823A using the password, naming it etc. Or if you don't use Reolink client on your computer, you can try using the Device info page to upgrade firmware for the 823A but I've found sometimes that doesn't work. If that doesn't work download the whole app new version from Google Play for Android, or go to Apple for iphone.

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                              • Martin Kistell_73972976554167
                                Martin Kistell @md last edited by

                                @md Thanks md, Yes I have the most recent version, which makes me think it may be a NVR Issue as I have also tested the web version using the IP address of my NVR.

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                                • md
                                  md @Martin Kistell last edited by md

                                  @martin-kistell_73972976554167 Reolink often does not update everything all at once, they release them in stages. In their release statement in what's new, item 1, it says for App and Web only, so I assume the NVR update will be coming.


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                                  • Martin Kistell_73972976554167
                                    Martin Kistell @md last edited by Martin Kistell_73972976554167

                                    @md @Reolink-Fiona Can we please get a confirmtation if this firmware is only suitable for stand alone cameras and not ones that are connected VIA NVR`s please or is there an option not enabled on the firmware beta test?

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                                    • Reolink Fiona
                                      Reolink Fiona @Martin Kistell last edited by

                                      @martin-kistell_73972976554167 Hi, there. @md is right. The new functions in Beta 4.0 is for App and Web only, and the NVR update is coming soon. We will notify here if there is any update.

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                                      • Martin Kistell_73972976554167
                                        Martin Kistell @Reolink Fiona last edited by

                                        @reolink-fiona Thank you 👍

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                                        • Martin Kistell_73972976554167
                                          Martin Kistell @Reolink Fiona last edited by

                                          @reolink-fiona Can you please provide an update on this?

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                                        • user_635300470997033_635300470997033
                                          user_635300470997033 last edited by user_635300470997033_635300470997033

                                          Thanks for the beta,

                                          I uploaded it as christmas gift to my RLC823A.
                                          Lets see how it works.
                                          Ive seen in the original FW issues that when I use the Paan funktion the CAM find cars ( again because they are parked 🙂 )
                                          Is this normal? Or fixed in the firmware?
                                          Is this topic are usefull for other bugs or features with the cam?
                                          Or only for the Auto tracking ?




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                                            • Roche_David_592668445925437
                                              Roche_David @user_635300470997033 last edited by Roche_David_592668445925437

                                              @user_635300470997033_635300470997033

                                              Bonjour,
                                              Idem pour moi , j’ai le même problème , la camera détecte les véhicules garé qui ne sont pas en mouvement a chaque changement de preset en patrouille.
                                              j’ai réglé la sensibilité = 4 + délai = 3 secondes pour désactivé les alarmes intempestives mais la détection de mouvement véhicule = 1 sur 10.

                                              En cas de détection la camera stop la patrouille et reste en position , obligé de réactivé la patrouille a chaque détection.

                                              :déçu:

                                              J’espère vraiment que le prochain firmware règlera le problème...

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                                            • user_645880601444421_645880601444421
                                              Raymundo last edited by

                                              I'm not sure if this is a continuing bug or newly introduced with beta 4.0 but the Windows app 8.8.2 doesn't show the WiFi symbol under the settings "gear" for my 2 RLC-523WA units even though they are WiFi connected (only).

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                                              • pierluigi manetti_446552592531696
                                                pierluigi manetti last edited by

                                                Is there a possibility to activate tracking during the preset tour?

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                                                  • Reolink Fiona
                                                    Reolink Fiona @pierluigi manetti last edited by Reolink Fiona

                                                    @pierluigi-manetti_446552592531696 We have a plan to implement this feature. Please wait patiently.

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                                                  • mikkoim_385349357375663
                                                    mikkoim last edited by

                                                    What it should read in Firmware Version?`That it is really beta 4.0?

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                                                      • joseph_1979
                                                        Joseph Global Moderator @mikkoim last edited by

                                                        @mikkoim_385349357375663 This hasn't yet been released in public and so must be a beta version. The last stable official firmware is 989.

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                                                      • user_678650289467538_678650289467538
                                                        user_678650289467538 last edited by user_678650289467538_678650289467538

                                                        Hi Reolink team,

                                                        Thank you for continuously updating the firmware, that's one of the reasons why I purchased a Reolink Camera.

                                                        Some feedback and improvement points from my side for future firmwares :

                                                        • As already mentioned in this thread, when changing position from one preset to another, the camera can detect parked cars as moving and sometimes people moving as well, it would be good to disable detection when the camera changes preset positions.
                                                        • Global settings presets would be great to adapt for different situations, like night surveillance only, day surveillance only, weekend and so on. With the possibility of a scheduling.
                                                        • The possibility to set preset positions at defined times, or day/night time, like a preset position for the day and a preset position for the night.
                                                        • Auto tracking using zoom function. (ex : from zoomed in position to fully zoomed out in order not to lose the target).
                                                        • Patrolling and auto tracking combined.
                                                        • The possibility to adjust the image differently for day and for night (brightness, contrast...)
                                                        • Choose the default stream quality for playback. (possibility to set clear as default)
                                                        • Does the object size setting work ? I set the minimum animal size but when I go back to the setting, the box has changed position.
                                                        • Reolink Client : Add keyboard shortcuts to move the PTZ, change preset points, etc...
                                                        • Reolink Client : When internet connection is not available and an alarm is detected, email alerts cannot be sent. Store the email alert(s) to send them later when the internet connection is again available.





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                                                          • lmelling_771293103866049
                                                            lmelling @user_678650289467538 last edited by

                                                            @user_678650289467538_678650289467538 lets hope Reolink does some of these soon! Waiting for improved tracking and security updates.

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