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    Reolink Call Center is Now Online and Ready to Assist You!📞

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    • Reolink Lorenz
      Lorenz last edited by Reolink Daisy

      Dear Reolinkers,
      we are excited to announce that our call center is now open to serve you better!

      ● Phone number: +1 8888951558
      ● Operating hours: Monday to Friday, 9:00 AM to 6:00 PM EST.
      ● Support: English Service Only. Toll-free for US&Canada.

      At Reolink, we take your satisfaction seriously, and that's why we're actively improving our customer services to ensure you have the best experience possible. So feel free to reach out – we're here to help!

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        • big_ted
          tedmanr Global Moderator @Lorenz last edited by

          @reolink-lorenz
          This is an excellent step forward in improving customer service.

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          • axel_92_537601962713277
            axel_92 @Lorenz last edited by

            @reolink-lorenz Is it posible to receive support via CHAT?

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          • user_692173041451191_692173041451191
            user_692173041451191 last edited by

            Please fix your cart on your refurbished page. I tried checking out with two different browsers and all I could do was add. I could never view or check out.

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            • msbrown cal_702075376939564
              msbrown cal last edited by

              So I called at 1:48 PST and no body available?

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              • colin grimshaw_430254205366491
                colin grimshaw last edited by

                That's gonna be a VERY expensive phone call

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                • Jmercier_733619531268283
                  Jmercier last edited by

                  Im trying to pay for cloud service but only [censored] shows as a payment method. how can I pay with a credit card instead?

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                    • wandering_starr_414842327179423
                      wandering_starr @Jmercier last edited by

                      @jmercier_733619531268283 You can pay through [censored] with your credit card as a one time transaction.

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                    • mcreed732_347961672376496
                      mcreed732 last edited by

                      Would be nice if someone answered the phone. It said 4 minute wait time, however im on hold past 21 minutes. Unacceptable.

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                      • user_650535055515762_650535055515762
                        user_650535055515762 last edited by

                        Hi, looks like chat isn't working, anyway 2 quick questions:

                        1.) Is there any way to view the Keen Ranger PT feed via a web browser as with the other Reolink cameras?
                        and
                        2.) Do you have any idea if the feature of setting preset positions will ever come to the Keen Ranger PT?
                        Thanks

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                        • shelly_392957267923190
                          shelly last edited by

                          BEYOND FRUSTRATING
                          NO SUPPORT VIA PHONE, EVER, AFTER WELL OVER 100 CALLS
                          THIS IS A JOKE
                          If support is important, DO NOT BUY THESE CAMERAS
                          It's a shame, because they work well, when they work.
                          Get your sh*t together!!

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                          • user_749264280846544_749264280846544
                            Zion Fellowship last edited by

                            Please call me at 585-394-7450 - we would like to submit an order for cameras and we are tax exempt and I do not see how to submit an order without tax being added.

                            Thank you
                            Diane Zimmerman
                            Zion Fellowship
                            Canandaigua, NY

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                            • user_750779699802281_750779699802281
                              user_750779699802281 last edited by user_750779699802281_750779699802281

                              I feel like there's a problem going on, right? Since I've been sitting around all day, can someone update me?
                              geometry dash lite

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                              • CATEYENVR_93875403600038
                                CATEYENVR last edited by

                                11/03/2023 -- This telephone support is non-existance.. I called at 4pm EST and on hold for 20 minutes, the initial prompt said wait time was 4 mins. Ever telephone support organization gives the same stupid response --"We apologize, we are currently experiencing high call volume". THEN HIRE MORE SUPPORT TECHS than just one person.

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                                  • joseph_1979
                                    Joseph Global Moderator @CATEYENVR last edited by

                                    @cateyenvr_93875403600038 Better to send an email.

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                                  • voeux_cartes
                                    user_754262156353702 last edited by voeux_cartes

                                    and from Europe is it free ? I make wish for that voeux











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                                      • joseph_1979
                                        Joseph Global Moderator @user_754262156353702 last edited by joseph_1979

                                        @voeux_cartes Only UIFN (+800) may be free depends on the operator. But the numbers listed above are US toll numbers and thence charged as international calls.

                                        As stated by Reolink Admin these are free from the US and Canada.

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                                      • user_757229700178136_757229700178136
                                        user_757229700178136 last edited by

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                                        • SubwayUSH_766889835475183
                                          SubwayUSH last edited by

                                          Hallo, wie kann ich auf meine meine Kameras über PC zugreifen?


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                                          • SubwayUSH_766889835475183
                                            SubwayUSH last edited by

                                            Wo im Onlineportal kann ich die Kameras hinzufügen.

                                            Bei zwei Kameras hat es in der App geklappt sie hinzuzufügen aber das System verlangt ein Zugangsdaten?!
                                            Wo finden wir diese?

                                            MfG

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                                            • Panny_680700827009225
                                              Panny last edited by

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                                              • goalken highlight_173629440856217
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                                                • user_784122009059513_784122009059513
                                                  user_784122009059513 last edited by

                                                  Do you have a telephone contact number for Australia?

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                                                  • user_639881089732633_639881089732633
                                                    user_639881089732633 last edited by

                                                    That's great news! Having the Reolink Call Center online will definitely make it easier for customers to get quick and efficient support. It’s always reassuring to know help is just a call away—great move by the team

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                                                    • user_937723678699702_937723678699702
                                                      user_937723678699702 last edited by

                                                      Please help me choose one of them

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