Posts made by Alvaro2

@reolink-daisy Duo 3, Duo 3v, 2V, CX810 and ¿CX1210?

@etlefevre75_488062589780131 I encountered the same problem on my E1 Outdoor pro, overnight it stopped turning left and right, but zoom and vertical movements worked. The calibration did not work well either, it barely rotated. At first I contacted customer service and they provided me with a previous firmware version in case it was a problem with v3.1.0.2838_23102510.
Days later I realized that the anchor was too tight and was pressing against the bracket, so I loosened that piece a little, so the screw does not make so much force. Since then the camera goes perfectly.

Hello Fiona. The truth is that these 8 cameras are very interesting. I have recently had the Argus PT Ultra with FW 3.0.0.2115 and it works very well.
Perhaps the E1 Outdoor Pro to replace the E1 Outdoor (which is already yellow from the sun although it works perfectly, and can withstand hailstorms...).
The Argus 3 didn't quite convince me since I wanted to put it quite a distance from the router but the antennas don't receive the signal well... if it is matched with more powerful antennas it would be perfect. And it can be hidden anywhere, so thieves won't see it.
Note that my Wi-Fi is Wi-Fi 6.

Fiona, it would also be nice to implement an option to disable the warning/reminder when it takes a long time to live view a camera (for example the Argus PT Ultra).

@joseph-chircop_497308027822318 Hello. So I'm moving from 8.10 beta to 8.8.4.
On the other hand, the version of the E1 Outdoor was provided to me by the support of Reolink, attaching the UID of the camera in the email with the request, so I understand that the .pak they provided me was correct.

Thank you very much for the clarification.

@joseph-chircop_497308027822318 Hello. Yes, I'm testing the 8.10 beta since before I updated the E1 outdoor. I already realized the other day from the mobile application that something was not going well, since it took time to load. Once it loaded, instead of a sample of the e1 outdoor and another of the e1 zoom, I got 2 e1 zoom. I went to the computer and boom, just like on the phone. They were non-continuous behaviors. It was yesterday when I accessed the program from the computer, 2 e1zoom or 2 e1 outdoor were opened and the problem persisted.

Today I downloaded 8.8.4 and tried it, and the same thing happened to me once. Seeing that, I have continued with the 8.10 beta and with the problem, because I knew that the problem was from something new that I had done (in this case, put a new FW into the E1 outdoor).
For this I have disconnected the E1 zoom and added the E1 Outdoor, after that I have gone into maintenance and I have loaded the 3.1.0.989. It has been to do that and now it is perfect.

Hello @Reolink-Fiona I have already contacted the support service, but I would like to report the problem I have had here. On February 12, I updated my E1 Outdoor to version 3.1.0.1584, but two days ago I began to notice that the live broadcast of the camera was not going well. Not only that, this bug must hit something from the other wi-fi camera I have (the E1 zoom). When I was running the 8.10 beta desktop version, both cameras were malfunctioning, to the point where the E1 zoom would broadcast on the screen where the E1 outdoor was and vice versa, in clear mode it was restricted and closed at any time either camera .
After doing tests I have come to the conclusion that the fault is in the firmware version 3.1.0.1584 of the E1 Outdoor.
The solution has been to download the E1 Outdoor to version 3.1.0.989 and everything is perfect again.

@reolink-fiona camera bought!

@reolink-fiona The most for me is the E1 Outdoor with PoE and the 81MA, the fisheye it´s very interesting. Preorder in EU when?

Thanks!

Hello @Reolink-Fiona , I consider it good news to expand the range of dual-lens cameras, but I think that the 12-megapixel cameras that were announced months ago should arrive, or at least report availability on the web (for example: February/23 or June/23).
It would also be interesting to plan a dual-lens camera like the RLC 81MA, but in a 12 mpx version. Like an RLC-833A but in a 12-megapixel version

Fiona, we need some great news on RLC-1212A and 1224A please.

Finally, do you know if the firmware of the RLC-1210A (current 3.1.0.861) will continue to be updated? I think it is a good camera that I have in service and it gives a very good resolution.

I bought the argus 3 pro a few months ago via the Reolink website and now I can give my opinion and some suggestions for possible improvements either via firmware or the launch of new products. To begin with, I consider that the size of the camera is correct, the battery is within normal parameters, the quality of the image and the management from the mobile application is also correct, but from my point of view, it needs to be improved. I detail those improvements below.

I have the camera located on the dashboard of the car, when the car is parked in the garage. Since the Wi-Fi connection of the house does not arrive, I have to settle for it recording the movements when someone gets very close to the car, but I see that even when the recording is turned on and the PIR is activated, it does not make any recording. The microSD is in its slot.
I also think that it could go up to 5MP but above all have more powerful Wi-Fi antennas.
I have yet to install Wi-FI6 in my house, but it has to go through a fairly thick wall, which is the garage.

Several improvements could be considered in the argus 3 pro: first a version with a SIM slot, a second is the modification of the firmware so that it can record even without being disconnected from Wi-Fi and a third is to introduce more powerful antennas for Wi-Fi reception.
For the accessories section, you should consider selling other support and base options.

Please take these suggestions into consideration. @Reolink-Fiona

@reolink-fiona Fantastic. With PoE also in black and white colors?
30fps and 360º would also be fine.
Fiona, the accessories for wall mounting could also be redesigned, so that it can also be installed in columns (circular mode) and in corners. The support from my point of view would have to be more resistant, since it wears out from the sun.

Cheers.

@reolink-fiona Downloaded and testing it!

@joseph-chircop_497308027822318 True, but it would be easier in the dropdown or in a table to see the versions of the cameras. For example the E1 Outdoor cannot be seen, neither can the Argus 3 Pro. If you could see that v3.0.0.xxxx it would be easier.
In the case of betas, it could be indicated with an icon or an explanation if a beta is being worked on and thus be attentive and ask about it in support.

@joseph-chircop_497308027822318 Hi Joseph.
I just contacted support to see. Anyway, Reolink in the download center section should have a table with the most recent versions and in another column a link to test versions in order to avoid collapsing support with firmware requests (that's what I think).
Regarding point 3, I now have it at 2.4 since if I move it away from the router, it is the one that best withstands the range.
If it is true that I had it at 4096 kbps, I have lowered it to 3072 and I am going to try it for a few days.
Thanks!

Hello @Reolink-Fiona I would like to make several suggestions for both the cameras themselves and improvements to the app.
1) It would be nice to think of a third color for cameras, especially outdoor ones, such as the RLC-1212A, 812A, 823A. That color could be anthracite gray for example, and according to my point of view it is a color less suffered when it comes to being outdoors.
2) Improvements in the app. Although I am testing 4.33.05, I think it is necessary to incorporate in future updates the direct access button to timeleapse in the lower bar where the image quality buttons, take a photo, etc. are, or even in the conversation bar, PTZ, etc. (As it is in the PC version).
3) Improvements in the firmware of the Argus 3 Pro. I have FW 3.0.0.973_2205 and when I want to view the image the connection is cut and "operation failed" appears, other times it takes 5-8 seconds to load and is slow.
An option should also be allowed in battery-powered cameras and that is that when it is connected to a solar panel, that the energy comes from the panel and not make the battery suffer or that the camera uses the battery between a certain range and from the solar panel in another range. So it could be "normal" display such as Wi-Fi or PoE.

Consider these suggestions. Thank you very much.

@joseph-chircop_497308027822318 Hello!
Lucky because I had the 956 and did not know the existence of the 989. They have already passed me the new firmware and the camera is already working with the 989.
Cheers.
Álvaro.

@reolink-fiona Hi Fiona, now that you've announced it don't leave us so I can't stop thinking about it, can you please tell us the release date of that new version and some details?

Cheers

@Stef
Hello.
Well, I have the E1 Outdoor with firmware v3.1.0.956_22041506 and when asking about v3.1.0.989_22071306 they told me from support that it is still in testing.
The camera with v3.0.0.748_21120806 could be updated to firmware v3.1.0.956_22041506.

Lucky that you have the camera with the firmare v3.1.0.989, you will tell us what news you find.

Cheers.
Álvaro.

@alvaro2 Do you use autotracking on E1 OD?

Hello.
No, I don`t use it. I have this camera to see the weather and it is pointing at the weather station that I have on the terrace.

@reolink-fiona Thank you.