Posts made by Chopstix

@user_901203979997352_901203979997352 I agree. A doorbell 'ring' event and motion events need to have the ability to have separate schedules for BOTH Home Hub notifications and push notifications. I also would like to have 'ring' notifications 24x7 with only motion events triggering in the evening hours.

The more people that add comments to this thread showing interest, the better the chances that Reolink will implement the change.

@user_901203979997352_901203979997352 agreed, ring and motion notifications should have separate schedules for both Home Hub alerting as well as push notifications. While this won't help for push notifications, you can get a Reolink Chime that can serve as your 24/7 'ring' sound and then set the schedule based on monition events for the Home Hub. However, this only works if Reolink has updated the battery doorbell firmware to support simultaneous connections to a chime and a Home Hub. Currently (unless FW has been released) the battery doorbell can only connect to a chime -OR- to a Home Hub, not both.

EDIT: I removed your post from the Wish List as it comes across looking like a duplicate to this post. If you'd like a Wish List post, please post a new one that is simplified and direct with what you are asking for and then cross-reference to this post for more information. This will help avoid cluttering Wish List posts with community help responses. Thank you.

Even though my Wi-Fi doorbell is literally 1 wall/floor away from my Home Hub Pro, it only gets 2-bars on the 5 GHz signal meter. With sporadic disconnects several times a day, I finally decided to switch it to 2.4 GHz.

I went into the app, to the camera's Wi-Fi settings and switched it to 2.4 GHz. The app did not ask me for a network name or password. I assume because the camera is connected to the Home Hub Pro's 5 GHz radio, it SHOULD know to switch it to the HHP's 2.4 GHz radio.

Well, the camera did not want to reconnect. Rebooted the camera and the HHP, no dice. So I ultimately had to factory reset the doorbell and connect it to the HHP's 2.4 GHz during the initial setup. Good new is, it's showing 4 bars on the signal now.

So it makes me wonder if there is a firmware bug since it did not automatically switch from the HHP's 5 GHz to 2.4 GHz nor did it ask me for new network SSID/password when switching. Hmmm.

@fireflynj_236912991023352 the camera that does not have it, do you have another of the same model that does?

@user_917140252860649_917140252860649 can you shoot a video of what is happening and post it here? Maybe I am not wrapping my head around what you have going on. Either way, Reolink support is going to likely ask you for a video anyhow. You reach them by summitting a trouble ticket via their support page.

@kevinkss give as an update when you can. Cheers.

@joseph_1979 I have run into this as well, fortunately we get a good amount of wildlife running across the far edge of the FOV so it has not been an issue. I was actually surprised when I saw the scheduled reboot option... why? Why does it need to reboot? Memory leak? Reminds me of Windows NT 3.51 Server back in the day.

Anyhow, I can't imagine that Reolink is not aware of this. It would be nice if they gave an option NOT to reboot the Wi-Fi processor.

@reolink-oskar I plan on adding one of these to supplement my doorbell camera at some point.

@kevinkss from while I have no experience with your specific cellular router, I can tell you that in general they do not have tremendous range as they are meant as close proximity hotspots. Pair that with being enclosed in a metal trailer, you're really clipping the range. 2 bars at 100-ft I'd say is actually pretty good given the environment.

My suggestion for your next job, turn your router's Wi-Fi antenna (if possible) OFF and put a wireless access point on top of the trailer with a direct ethernet connection to the router inside the trailer. And then if needed, drop Wi-Fi repeaters/mesh points no more than 75-ft away (less if indoors) from one another if using wireless backhaul. If you have the ability to homerun ethernet drops back to the cellular router, you can put them out as far as 328-ft as long as the clients that need Wi-Fi access can still get 80-100% signal from them.

@joseph_1979 very good. Then we are in agreement with that wired backhaul will be the preferred method. I would also like to see the OP check the Wi-Fi connection from camera 2 to the AP as he states he is only getting two bars. Forcing 2.4GHz may improve that.

@joseph_1979 there is mixed info on the RE715X supporting a wired backhaul. Google AI says it does but there are users on the TP-Link Community indicating that it is not supported. From my experience, the Ethernet port on standalone repeaters is for a client device only which I suspect is the case with the 715. Maybe I am wrong, but I can not find conclusive info on the web.

Unless I am understanding incorrectly, the OP states that one Wi-Fi camera connects to the router and works just fine. The problem is with the camera connected via the repeater. So I am thinking it is more of a wireless repeating issue than a bandwidth issue.

@jeankok_709237676638430 I have a HHP but to be honest, I have never tried connecting directly to a display via HDMI. I have always just used the Reolink PC client. The HHP was designed around residential use so it seems reasonable that the focus in on app-based access, not direct interaction. That is speculation only. If I get the chance to drag a TV/monitor over to where I have my HHP tucked away, I will check it out myself unless someone else can chime in with first-hand experience.

@kevinkss just for clarity, repeaters are only as good as their connection to the previous hop. Looks like the 715 does not support wired backhaul so I am assuming its connection to your router is wireless as well. What make/model is your router? Is it a TP-LINK also? Are you setting up as a wireless mesh? Make sure you have the 2.4/5/6 GHz bands names differently then on the camera, see if your firmware has the option to specify 2.4GHz as it will have better wall penetration than the higher bands. I understand that it is the next room, but wall materials and other environmental factors will affect performance. If your camera does not, you may need to factory reset and see if you can specify the 2.4GHz network during setup.

@crewy_788072062582970 understood. If you decide later to go back to your Reolink system, we are here if you need us. Cheers friend.

@forumspost_440211376681112 I am not an Android user but it could very well be a compatibility issue with the software on the new device. I recommend that you open a support ticket with Reolink Support. Include the description and photos as you have here.

@crewy_788072062582970 I don't blame you, I am 53 and this vessel isn't what it used to be. There isn't much reason to hard reset cameras once they are deployed and working properly. If you find yourself having to do so, open a new thread and let's see if we can help you figure out what's going on.

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

@knowonehere_887891129163931 I have the Duo Flood Light PoE (Duo 2) and it has all the options you are seeking except the adjustable off-time duration after motion trigger. I can't imagine that the Wi-Fi model is any different.

@reolink-oskar off-grid users take their gear seriously. If you really want to make a statement, offer a complete ecosystem. As @joseph_1979 stated, for multiple cameras, offer a Reolink branded 4G Wi-Fi router (we use these in motorhomes) paired with multiple solar-powered Wi-Fi cams. For single camera deployments, 4G solar-powered cameras which you already have. Now to top it all off, offer a line of Reolink branded all-weather high-capacity external battery packs (different capacities for various need) with large solar panels. By offering these things directly, you create your own sustainable branded off-grid ecosystem. Penty of Chinese-based companies already offer these solutions that Reolink could partner with.

@user_829660786163951_829660786163951 I do not have that camera specifically but I do have a different Argus battery cam. Increase the PIR. My default was 80 but found 90 to do a much better job at triggering a recording. Also make sure the camera recording detection type is selected for each object you want to record. Reolink has separate settings for triggering an alarm and recording.