Posts made by Chopstix

@joseph_1979 thanks for the additional info. I agree, seems like it would a given that if an external recording medium is disconnected from the camera that it would resync the videos upon reconnection. Crazy that the function was omitted.

@weiliang_905921904210101 the Argus 3 Ultra does not support encryption to its SD card. For encrypted recordings, you must use their cloud service or the Home Hub as you are currently doing.

@kimchigun Thanks man!

@joseph_1979 the front of the house is dark. Very little street lighting. Yes, the flood light is causing the image wash. There is no option to move the light and quite frankly, the camera is in about the best position for the coverage I need. It doesn't bother me too much. The IR is off in this video. With the IR is on, the wash reduces greatly and the image is fairly good. I forgot to turn it back on after I disabled the Christmas lighting. It's fabulous during the day. I'll check out the CX cameras. Thank you!

Duo 2 capture of a doe calling for her friend (volume up). This time of year likely not looking for her fawn. My wife actually though that was me trying to talk to her through the camera hahaha. There is a landscape light splashing the side of our house which is causing the image wash on the right side.
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@travasaurus_893442009145504 for single lens cameras, the app's preview window display ratio is wider than the camera's ratio. Thus, single lens cameras fill the window vertically (top/bottom) but not horizontally (side/side). The screech function resolves this by horizontally (side/side) stretching every cameras preview to match the preview display ratio.

Since the 180-degree cameras (two lenses) have a wider horizontal display than the preview window, there is nothing to stretch as it already fills the full width of the preview thus giving a letterbox preview. As I said, the stretch feature only stretches horizontally (side/side), not vertically.

I do not know why they did not code the Windows app to also stretch vertically (up/down). Perhaps Reolink felt that the distortion of the image was too much for a 180-degree FOV. Or perhaps they felt that is was a non-issue. Image Zoom (like they did on 4:3 televisions playing 16:9 content to eliminate the letterbox) would not work well as image zoom would eliminate the letterbox but you would loose the sides of the content. To do a zoom in this application would defeat the purpose of preview monitoring a 180-degree camera since you would not see then entire FOV.

If it's something that you really want, you can send an email to Reolink Support as a feature request. If there is enough demand, they may consider adding it.

@marcus92687_654402109232009 Factory Reset

@user_791048476700818_791048476700818 old post but since it was never answered and recently revived, I am tagging @joseph_1979 in on this.

@user_762892665549042_762892665549042 check for the UPnP setting in the DVR and turn it on. Optionally, you can turn on the bridge feature (if your DVR has it) and it will put all DVR connected cameras on your local LAN instead of the Reolink private LAN.

@travasaurus_893442009145504 In the Windows app, stretch view is horizontal stretching, not vertical.

@user_603788725944329_603788725944329 Additionally, if you have not already done so, enable UPnP on both the DVR and your home router. If the non-DVR cameras are accessible remotely then UPnP is likely already active on your home router. Check the DVR.

@user_871533405733092_871533405733092 you can manually check the Reolink downloads for firmware here https://reolink.com/us/download-center/ to make sure that you have the current version. If you do and are still experiencing issues, I would continue with your Reolink Support trouble ticket. There is no need to open a new one, simply respond back to the one you made previously.

@joseph_1979 I stopped writing code back in the late 90's. I only did it for a very short time before going back to software and infrastructure and architecture. I worked with C++, VB/VBScript, Java/JScript, HTML and some MS SQL database scripting. I started IT in 1992 deploying Microsoft server solutions but when WWW 1.0 started taking shape, I moved over to software to help transition client-server applications to web-based. When I took a position at Ford Motor Co, they quickly moved me over to a customer technical liaison role because I understood both development fundamentals as well as delivery mechanisms. I also spent a lot of time there developing server and web farms. That was the last time I wrote code other than dabbling here and there with HTML/ASP. Today I work as a part-time as a consultant. I help SMB better leverage their existing technologies while identifying which areas of their business can benefit from newer/emerging technologies.

@duke_794675553296591 submit an inquiry via the support page

@joseph_1979 in the US, all the major providers support eSIM.

@joseph_1979 in theory, a camera with eSIM could have a country specific firmware installed that when initialized, registers itself with all available carriers for that region. I spent some years doing software design for Ford Motor Company. If I were tasked with this project, my process would go like this...

1) Purchase use subscription from camera vendor.
2) Vendor activates device with all local region carriers.
3) Upon initialization, camera is downloaded with carrier info into separate profiles.
4) Camera detects strongest signal and writes the eSIM profile accordingly.
5) When signal drops below a specified strength for a specified duration, camera performs signal detection again.

Then I would hand it off to the dev team for coding

Perhaps the camera has the ability to store multiple carrier profiles that are managed by the end user rather than a single vendor subscription. Anyhow, yes, I am interested in knowing how they are implementing this.

@joseph_1979 I appreciate the detailed explanation my friend. I am well-versed in SIM and eSIM as well. Not quite as deep as your knowledge so I do appreciate the details!

I was more referring to the end-user experience. Based on the advertising that the camera can pick the strongest 4G network, that assumes that the end user has multiple providers available to them. Does this suggest that the end-user must have a subscription to multiple providers? This is not a good selling feature.

There are two-way radio manufacturers (retailers) that are offering two-way radios that operate on 4G (I assume auto-switching eSIM) with only the end user paying a subscription fee to the manufacturer. They suggest that the radios will find and connect to the best 4G signal it can find. The end user pays a single subscription fee to the manufacturer and the mfr handles the rest. This of course does not come without concern of long-term sustainability as the radios are useless without subscription or if the companies go out of business.

So this brings us back to the camera... single subscription to Camvue or does the end user have to manage multiple cellular subscriptions?

@reolink-oskar from the link, "The included SIM card auto-selects the strongest 4G network". So subscription is to Camovue, not the carrier of your choosing? There are some handheld radio companies moving to a direct subscription model vs carrier-based.

@flashmagnum_909351053578484 that's not immersive mode you are seeing. Immersive is something different. I do not have a TrackMix but I believe that is the preview of the second lens. My thoughts are that is by design so that you can easily identify dual-lens cameras. I believe @joseph_1979 has a TrackMix and should be able to offer some clarity.

@joseph_1979 100% on the scheduling. I was more speaking to remote triggers such as doors and windows.