Posts made by Crimp On_62210811129

On my Windows Client, I do not "Pause", I just click the button "One Frame at a time", which effectively stops motion and does not change the zoom.

@crimp-on_62210811129 Some more detail:

• Have to remember to make sure that the resolution (lower left) is on "Clear".
• I found it easiest to start the recording playing, then
• Use the mouse wheel to zoom
• Then use the mouse to get the part of the picture I wanted to view.
• Then, just before reaching the point where I wanted a Snapshot, click the "One Frame at a time" icon.
• Once the correct spot was reached, click on the Camera icon to take a snapshot.

In addition, I was testing this with a 12MB camera and found that when a face is too far away from the camera, even a 12MB camera will not result in a clear image of someone's face.

Using the Windows Client, when a camera is in Playback mode and showing a recording, I can use the scroll wheel on my mouse to zoom in on the picture, then stop the playback and a Camera icon appears on the screen which can be used to create a "snapshot". (Alternately, I use the Windows "Snip Tool" to grab part of the screen.

I have only RLC cameras. No idea if this works on the PTZ.

The latest firmware for Argus 3 Pro is V3.0.0.1117_2207100.
Have you tried the "Maintenance" menu under "System" in the Windows Client?

There is a web site called APK Mirror that keeps historical copies of Android apps. Of course, you will have to be alert because Google Play will offer to update it (over and over).
For Apple....... (I have no idea)

Surely there is paint left over from the last time the house was painted?

Another disappointment with the battery cameras is there is no provision for changing how the software functions if the user:

• Connects the camera to a solar panel (which Reolink sells) and thus can recharge the batteries every day, or
• Connects the camera to a USB power supply, which provides infinite power.

The cameras are designed and programmed around the concept of prolonging battery life, with no provision for the user to say different.

The nerd in me wants to determine what the battery cameras are doing to conserve power. I have a strong suspicion that it is the modern technique described in this web article:
howiwifi(dot)com/2020/06/25/power-save-methods/

In other words, the camera responds to connection attempts from the Reolink app or Reolink Client because it sends one quick frame every couple of seconds and if nothing comes back, it goes back to low power mode. When I open the Windows Client, for example, regular RLC camera very quickly show the "Connected" status, and the battery camera remain "unconnected". Clicking on the camera causes it to connect in 3-4 seconds. A nerd with good Wireshark skills could probably capture the sequence of "wake" events and determine exactly how long the sleep periods are.

@magnust That is truly crazy. I am using Windows Client 8.8.5 (on Windows 10). When I select the folder to use for Downloads (or Images), the Client checks file permissions right then. and pops an error message if I select a folder that I have no access to. If no one on the community forum offers a solution, it may be time to write an email to support(at sign)reolink.com. (I do not know how Reolink is organized internally, but other vendors I use keep the support techs "nose to the grindstone" responding to customers and do not give them time to spend browsing forums or chat rooms.)

I know it takes a while for a response, but they have always come through for me in the past.

Alas, the battery powered cameras rely on a cheap Passive Infra Red (PIR) chip to detect motion. Whereas the line powered cameras compare video frames to detect how many pixels have changed, the battery cameras get a signal from the PIR chip, "motion detected". PIR chips are dirt cheap and consume practically no battery. (A single AA can keep a PIR sensor going for months and months.)
Thus, the idea of limiting detection to only part of the video frame is not feasible.

With all their limitations, there is a substantial market for "wireless" cameras (The Arlo, Nest, and Ring brands come to mind.) Personally, I found the lack of features and the "change the battery" problem made them unsuitable for me.

GMail changed to requiring app specific passwords. It is a feature on the Security menu under Two-Factor Authentication. Affected my Reolink cameras and my WiFi router sending logs.

(no idea about Hot Mail)

Could you please confirm which of the two Argus PT cameras this is?

1. Agus PT 2K, or
2. Argus PT 2K (2.4GHz and 6GHz)?

What sort of WiFi is installed? Does it have

• The same WiFi "name" (SSID/password) for both 2.4G WiFi and 5G WiFi, or
• Different WiFi SSID/password for 2.4G and 5G WiFi?

Could you please confirm which of the Argus PT cameras this is?

• Argus PT 2K
• Argus PT 2K (2.4G & 5G)

Which camera? (There are dozens of models)

I agree. There appears to be no setting for how (a) snapshots, (b) FTP images, or (c) email notification images are encoded.
On a 12MB camera:

• Snapshot from the Live View produces a 4,096x2,784 image that is compressed to 6.61MB (about 50%)
• The same image FTP'd produces a 4,096x2,784 image that is compressed to 1.12MB (factor of 10)
• I did not test the size of image that would be sent via email notification.

Good Luck.

Thanks for spotting this new "feature". I missed it entirely.

@email_525317533946102
Strange. I regularly FTP motion recordings, and used the "Download" function just now as a test. Indeed, the motion file from a 12MB camera is at Fluent resolution rather than clear.
I see only these icons in the lower right:

Was there previously another icon for "high resolution download"?

@joseph-chircop_497308027822318 There may be "more to this". Previously on 8.8.4 I had set all my cameras to display in "Clear". After installing 8.8.5 (manually), I opened each camera and every one of them displays in "Clear". I have no NVR, so the Windows Client connects directly to cameras.

Windows Client announced New Version Available:

Yet "Upgrade" failed with an error message (more than one time).

Oh, Dear.

Cameras rely on a photo sensor to determine when to change from daylight (color) to nighttime (black and white) mode.
It might be worth taking a few minutes to physically check that the front of the camera remains clear. The daylight sensor appears to be toward the bottom of the camera. Perhaps water has accumulated there are left residue?

My cameras have settings on the "Light" menu. (Windows Client)