Posts made by Crimp On_62210811129

Version 8.1.20 is a bit of a puzzle to me. It seems to apppear and disappear on the Reolink web site.
If version 8.1.18 behaves like previous "8" versions, it should check for new versions when it starts, but it does not seem to find 8.1.20. Also, clicking on "Update" does not find it.

So, which is correct (a) version 8.1.28 is the latest because it cannot find an update, or (b) the web site is correct because it shows a newer version?

This solution works great with the newer cameras. Unfortunately, the 1st generation RLC cameras cannot disable the IR light. My workaround was to cover the IR LED's with electrical tape, an ugly and only partially successful solution.

I noticed new firmware today, dated 10-31-2020 (never mind that I do not recall seeing it prior to today - oh well).
In the list was firmware for the RLC-410W-5MP, but I cannot find this product under "WiFi Cameras".

I have replaced all of my original 4MP cameras with the newer 5MP cameras, partly because the newer cameras allow the IR LED's to be controlled (the 4MP cameras did not). My LAST camera must be a WiFi model, so I am "hot to trot" to purchase a RLC-410W-5MP and take advantage of the newer software.

Is it "for real"?

p.s. I see no obvious reason why the Timeline window could not stretch like the main windows does.

True, the Timeline Window does not "stretch". HOWEVER,
When I use the mouse "scroll wheel" (between the left and right buttons), the scale of the timeline changes. It starts out showing 24 hours, and will expand to the point that the entire window shows only 10 minutes. Grab the grey bar at the top to move the display left and right.

So, if there are a lot of recordings that "run together", just change the time scale and then move to the bunch that you want to select from.

Maybe when the Beta "goes into production", there will be a User Guide explaining all these features.

One of the great new features in the Beta Client for Windows is that it automatically checks for new versions on startup.
Today, KC Software SUMO (Software Update Monitor) told me that version 8.1.18 had been updated to 8.1.20. Strange. The app itself did not update itself. The manual update also failed. (Wish they had a better message than "Failed".) So, I ran SUMO again and now it says that 8.1.18 is the latest version.

Guess for a short time there was a file at the Reolink download site that got pulled between the two times I ran SUMO.

I have both bullet and dome cameras mounted against walls. Bullet cameras are easy to point "sideways" (I have one that way). Honestly, I have not experimented with how far a dome camera can be pointed to the side.
Both bullet and dome cameras can be set to "mirror" (reversing left and right). My Argus battery operated cameras can also "Flip" (put the picture upside down), but the regular cameras can only mirror left/right.

On my Windows Client, opening the "Timeline" icon to select a recording to playback shows a pull down menu on the upper left.
"Fluent" is showing. Click on the down arrow and "Clear" appears.
Does your Timeline show that?

Oh, my. Good idea to plan ahead before making an investment.
Here are some random thoughts:
Cameras have to connect. I originally purchased Reolink because I could not come up with a way to install wiring from a central location (such as NVR) to where cameras would be most useful. Reolink had the best 2.4G/5G WiFi cameras with higher than 1024 resolution at a reasonable cost. SD Cards in each camera meant that no "server" was required (NVR or FTP). How can you connect and power cameras?

Most people want cameras to cover "important places", such as the front door, vehicles, etc. I actually bought my first camera because Amazon said a package had been delivered when I was certain it had not been. "Next time I'll have PROOF", I said.

Eave or wall mount is also a function of how you get communication and power to the camera. 99% of security cameras these days are either (1) WiFi where you need to get a low voltage power cable to the camera, or (2) Power over Ethernet (PoE) where comm and power both go through the ethernet cable. How does either cable get to the camera location?

Do you have a "Esthetic preference"? I have bullet cameras mounted on several walls, but went with dome cameras on the front of the garage to cover the driveway. They just look better (to me).

Motion detection is a sensitive topic. Security cameras are notorious for either "missing" motion entirely or sensing motion that I don't care about. The beauty of NVR's is that they record EVERYTHING. (I still do not have one.)

It's a serious investment of money and time. I'd read a LOT of product reviews first.

On Playback, drag at least one camera into the box. Click on the icon called "Timeline" (three arrows going right and left).
At the top of the Timeline, there is a button for "Download".

Just looking at the web site, it seems obvious to me that the cameras are identical except for the mounting.
B800 is a "bullet cam' and D800 is a "dome cam". Depending on where you want to mount the camera, one style may be easier to install than the other. Or, you may prefer the "look" of one over the other.

Your experience does not match mine. In almost four years, Netgear has not addressed the 'top five' user requests for changes to the Orbi mesh WiFi system. The original product description said the USB port would support hard drives like the Nighthawk line, but that was quietly dropped a year later. I have lost count of the number of mobile phones that NEVER got a firmware update. My Samsung Tab A remains on Android 9. (and on and on.)

As far as Reolink goes, there appear to have been 19 firmware updates since 2018.
https://support.reolink.com/hc/en-us/sections/360002374874-Firmware

The original RLC410 product physically wired the LED illumination LED's into the day/night sensor, so it was impossible to disable them with software.

My point is not to rag on Reolink. "Betting on the future" with regard to electronic products seems unlikely to pay off.

"What you see is what you get." I see that the Argus 3 product description mentions "can tell humans from flying bugs or twigs". My guess is that while that may in fact be true, it is misleading. PIR sensors detect movement of objects that are a different temperature from the background.

If a product doesn't perform the way you want out of the box, there is not much chance that it is going to improve. What usually happens is a company develops a NEW product with improvements. (Not just Reolink. ANY company.)

I would return them and move on.

Definitely looks like a bug to me. Perhaps because my cameras were set up using the original Client sofware using UID, I see an option to "disable" UID.
"Add a Camera" (box with plus sign) seems to find my UID's when it scans my network, and has an option to define a camera by UID. Wonder if that would enable monitoring a camera remotely through the cloud?
UID.jpg

It could be one of those "semantic issues". i.e. rather than report, "there is no update available because this is the latest version", the program stated the obvious (update filed) without reporting the reason.
I get the same error on the Download Link:
<Error>
AccessDenied
<Message>Access Denied</Message>
<RequestId>7ECE6181BB3A9BF6</RequestId>
<HostId>
gYz62oeurAb9cZX/P/mtZcINqSS8SR+GJ5kBfMopdc9UAsaVVmXbOdb0rxe9YAiW+25YBBRDZtY=
</HostId>
</Error>
I see "UID" under a camera Settings, Network, Advanced. where it can be disabled.

I have both Windows client programs installed. They appear differently under the Start menu and I select which version I want to use at the time.

The reset button is outside, exposed to rain? Oh, my. and the power supply cable as well?

I think your analysis is entirely correct and those two cables should be weatherproofed. You might consider mounting the camera on a B-10 Junction Box (or similar water tight box). You could mount a small box next to the camera and have the reset and power cables enter the box from the bottom. Would make a neater looking installation as well.

When I unbox a new Reolink camera, the first thing I do is open my Contacts file and add the camera information. One line for each camera, including the model number, UID code, and the IP address that I assigned to it. (OCD - every camera has a designated IP address on my WiFi network.) I have added cameras to my Reolink app from 3,000 miles away when I left my tablet in an UBER and had to buy another one.

Can you please clarify some aspects of the situation?
Is this the option under FTP that on Windows client 7.2.2.33 has three choices: Motion, Normal, and None?
whereas 8.1.7 has only Motion and None?

Thanks

That is a sensible suggestion. Posting here share with other users, but does not directly contact the R&D team.
Perhaps Reolink would consider creating an email address specifically for beta software.
That might help separate suggestions from more urgent requests ("I need help!")