Posts made by Crimp On_62210811129

Very frustrating experience. The network scan clearly finds the two Argus cameras, but login fails (obviously, because the password was changed months ago). I then "Deleted" the two cameras and clicked on "Add a Camera". There are three choices: (1) Scan Device(s) in LAN, (2) IP/Domain, (3) UID.

I was finally able to add these cameras by entering the UID, saying "OK. I know it is a battery camera and viewing time should be reduced." THEN... selecting "Connect to camera" which asked me to enter the user name and password.

Along the way, I noticed that the "Add a camera" process brings up a list of cameras with a Plus Sign "+" next to each. If I click on one of them, I get an error, "Camera already exists." So, what's the point of it being there in the first place?

I have definite opinions of features I would like to see and would LOVE to be part of a Beta Test group. Is there some process to join?

Maybe my original Argus camera is "Special". For the RLC cameras there was indeed that "edit" box (which is gone now - hmm).
The two Argus cameras have only the WiFi settings icon and one that says "Retry." I made a screen shot, but unlike other forums I post in, "IMG" wants a URL for the image, instead of offering to upload it.

Well, the appearance certainly is more "modern". Have not used it enough to determine if functionality is any better.
I do like that "full screen" does not hide the Task Bar like 7.2.2.33 does. (better).
Thanks so much for sharing how to find this beta.

It "found" all my RLC cameras immediately and provided a method to change the password so that the program can access them.
Although it also discovered my Argus battery cameras, I can find no obvious method to input the password for them.
I guess the method is to "Delete" them and then add back by UID?

Is this a closed beta test, or is the software available for download somewhere?

Would be helpful to know (a) which cameras and (b) which method of access (Reolink Client on Mac?/Windows? vs. Reolink "app" on iPhone/Android vs direct web access).

I have Reolink RLC-410WS, RLC-410-5MP, RLC-420-5MP, and (original) Argus. All play recordings with the Reolink Windows Client and with the Android app.

Wow. Thanks for the information. Sorry to be so uninformed. My Windows Client 7.2.2.33 shows only two options, "Motion" (green) or "None" (white). I do not seem to have a choice of BLUE. Aha! The FTP settings have Green, White, and Blue for "normal". I had never wondered what "normal" means. (I guess "normal" means 24.7?) I am not even sure how FTP would handle that. Does it get broken up into "chunks"?

Guess I am not much help. Sorry.

Mine is also set for 24/7. This does not mean that it records (literally) "24/7". It records any "motion" that occurs at any time of the day (24/7), but only "motion events". As far as I am aware, continuous recording is only available when cameras are connected to an NVR.

Sorry to be slow to understand. The cameras WERE recording correctly before the firmware upgrade, correct?

I completely neglected to inquire if FTP was working correctly before the firmware update?
My FTP is set up for "clear video and picture", and both show up.
I have not tried "fluent" or "balanced" (Bought 5MP cameras, so I want 5MP!)

I updated firmware on two RLC-410-5MP and two RLC-420-5MP cameras on 6/3. Process went smoothly and cameras function well. No stuttering video on live play or playback through client app. I also FTP motion recordings to my PC (using Filezilla FTP server) and they continue to show up. Those recordings play well also.

I keep past versions of camera firmware in order to "go back" if I need to, but so far have never done so.

My experience has been that insects appear to be drawn to the infrared LED's which come on automatically when the camera switches from "day" to "night" mode. Even though they are very (very) small, they come very close to the camera and thus appear "big" and "very bright", which triggers the motion detection algorithm.

What I finally did was install a separate source of light which comes on after dark and is several feet away from the camera. One is about 8 ft. and the other two are 3-4 ft. Bug that are drawn to those lights do not appear to affect my cameras. One of the disappoints I had with the original 4MP Reolink cameras was that there was no option to disable the built in nightlight. The newer camera models allow that option.

This is the product I purchased. They seem to work for me, although the mounting bracket is a bit awkward.
https://www.amazon.com/gp/product/B075ZYG89D/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

While there is a chance that someone who watches this customer forum may have a clue, you may be more likely to get a knowledgeable response by emailing support@reolink.com and describing the situation in some detail. (What are you watching on? LTE or home computer?) They will probably ask for the UID of the camera, so I would include it in the initial email. I do not have a "Go", so I don't know if it is possible to create additional user accounts so that Reolink support could access it directly.

I know it is frustrating that the direct support is only email (from Hong Kong I believe).

Please be aware that Chrome does not actually DENY access. Chrome throws up a WARNING encouraging the user not to proceed, but there is an option on the page (maybe called "more information"?) where the user can say, "Go to the web page ANYWAY and quit nagging me.")

This is correct. No matter how many devices are connected to a port (such as through yet another switch), the maximum connection rate is 100mb. This applies to every port, including one used for "uplink". If the uplink port is limited to 100mb, then it might be (theoretically) possible to run 12 camera feeds through it. The math is a bit fuzzy because it depends on whether the cameras are simultaneously FTPing recordings to an FTP server (as mine do).

The big surprise (to me) was that many 8-port "PoE switches" actually have only 4 PoE ports on them, with the remaining ports being "not PoE".

Please excuse my ignorance. I have forgotten how a customer "registers" an email address to receive notification when firmware or client software is released. It is a little tedious logging into the web site every day or so to check when new releases happen so seldom.

RLC-410WS, RLC-410-5MP, RLC-420-5MP, Windows Client, and the original Argus.

Thanks

I know of only one way to guarantee "no spam" on a user forum: employ moderators to screen every post. That's ghastly expensive. I notice that Netgear's forums only have moderators approve images inside posts. Doing that would kill those crazy ads with the full color pictures.

Could you explain more. Which application on these various platforms? Which device(s) had a default gateway of 0.0.0.0 (which renders the network unavailable)?

I believe you are correct. The battery operated cameras do not have a way to view video separate from the Reolink Client program (Mac or PC) and the Reolink "app", which uses the Amazon Cloud.

Not the camera for you. My guess is that most of the battery powered cameras function this way.

Yes, indeed. This could be part of "daily housekeeping" while waiting for the coffee (tea?) to be ready.
On balance, having this "unmoderated" forum requires less staffing resources and provides faster response.
I find these posts really annoying.

Oh, damn. I skipped over the camera type "Argus". No motion setting grid on Argus. (My Bad, sorry).
The Argus line uses a PIR heat measuring sensor, which actually activates the camera. The RLC "powered" cameras keep the processor running 24/7 doing things like comparing each screen, pixel by pixel.

Sorry to have wasted your time. (I have no clue how to delete an embarrassing post.)

On my Reolink Windows Client v7.2.2.33, when I click on Device Settings, Alarm, and click the Motion "Setup" button, I get the attached screen with a grid where I can select which part(s) of the screen motion is detected in.
MotionScreen.jpg